How to Get Rid of MacKeeper


Tom's Guide has said many times that Mac users need antivirus software, but that they should choose their programs carefully. MacKeeper may be a perfect example of why. This program, which often appears as part of "scareware" ads campaigns, purports to keep your Mac safe, and may do so to some extent, but may also create a whole slew of problems. If you have MacKeeper on your Mac, you'll want to get rid of it ASAP.

MacKeeper was in the news due to the settlement of a class-action lawsuit against it, which, according to IDG, resulted in a remarkably high rate of private citizens filing for refunds out of a $2 million pool. (If you paid for MacKeeper before July 8, 2015, you can file for a refund here.)

Unfortunately, the settlement has done nothing to stop the barrage of MacKeeper scareware ads, which are created by third parties that collect a 50 percent commission on sales and which recently snared some of our own relatives. Anecdotes from Mac user forums and Mac repair shops report that MacKeeper often slows down Macs to a crawl.

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Here's how the ad campaign works: You'll see a pop-under ad while surfing the Web. It will say that your Mac is infected with malware and that you have to install MacKeeper to clean your machine. If you do decide to install MacKeeper, it will ask for your password, which may let it embed itself deep into the guts of your machine. At some point, it will stop being free and demand payment, which can range from $40 to $95 per year.

The MacKeeper interface seen by a Tom's Guide reader who had just been scared into installing the software.The MacKeeper interface seen by a Tom's Guide reader who had just been scared into installing the software.

In its defense, MacKeeper is not actually malware; it's just very aggressive and possibly dishonest. In a test conducted by Austrian lab AV-Comparatives on behalf of IDG, MacKeeper "found" 500 MB of "dangerous" software on a fresh, fully patched installation of OS X 10.10 Yosemite. MacKeeper will indeed scan your system for viruses, but it uses the Avira security scanner to do so, PC World reports. You can get Avira Free Antivirus for Mac for nothing and avoid paying MacKeeper for being the middleman.

Unfortunately, the program can be as persistent as a 1950s horror-movie monster, and simply uninstalling MacKeeper won't remove its traces from your system. Getting rid of the program takes a few extra steps, which Macworld outlines.

First off, open up MacKeeper, then quit it (activating an account is not necessary). This will ensure that the program is closed. After that, drag the program into the Trash. If you're not on an administrator account, you'll need to enter an administrator's password. This will cue the uninstall process, which is self-explanatory.

Next, go into your username folder, then Library --> Application Support. You'll find a folder called MacKeeper Helper. Toss this folder into the Trash, and it'll also take care of a NoticeEngine.plugin file. Empty your Trash right away, then restart your computer. That should take care of MacKeeper, and you should strongly consider replacing it with Avira, or another legitimate antivirus product.