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RIM Recalls 1,000 Faulty BlackBerry PlayBooks

RIM’s just launched PlayBook is the first of the company’s devices to run its new QNX-based BlackBerry Tablet OS. However, it seems the new software is causing problems, as RIM has been forced to recall 1,000 units because of a glitch in the OS.

"RIM determined that approximately one thousand BlackBerry PlayBook tablets (16 GB) were shipped with an OS build that may result in the devices being unable to properly load software upon initial set-up," RIM said in a statement sent to The Loop.

"The majority of the affected devices are still in the distribution channel and haven’t reached customers. RIM is working to replace the affected devices.

"In the small number of cases where a customer received a PlayBook that is unable to properly load software upon initial set-up, they can contact RIM for assistance."

The PlayBook received mostly lukewarm reviews following its launch, as RIM’s decision to ship the device without native email, calendar, and other PIM services was panned by critics. These are available for users pairing the PlayBook with a BlackBerry phone but native apps for users without a BlackBerry companion device aren’t expected to arrive until later this year.

  • FIRST!!!!!!!!!!!!!
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  • FIRST!!!!!!!!
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  • jerreece
    So ALL the 1,000 Playbooks they sold in the 16GB variety are faulty then? LOL
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  • This is the First comment!
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  • I am the first to comment on this news!
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  • _Cubase_
    Enough of all this "first" bulls**t. Just as well you probably don't have a girlfriend. Imagine you in bed: "FIRST!!"
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  • I too assume that the 1000 recalled (note that many are still in the channel according to the story) was most of the units sold. Who wants a playbook that can't read email without a blackberry that can read the email for it... Like the guy in "Search for the Holy Grail" clomping coconuts to make hoof beat sounds for the "king." It seems like all the manufactures are out to prove that ONLY Apple can make a good tablet. Odd.
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  • DjEaZy
    ... RIM Recalls 1,000 Faulty BlackBerry PlayBooks... more to come....
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  • enforcer22
    "The PlayBook received mostly lukewarm reviews following its launch, as RIM’s decision to ship the device without native email, calendar, and other PIM services was panned by critics. These are available for users pairing the PlayBook with a BlackBerry phone but native apps for users without a BlackBerry companion device aren’t expected to arrive until later this year."

    That might have a lot to do with the fact that the playbook was meant mearly as a BB companion device. If thats not what you wanted look else ware stop making it look like that were just duh email? contacts? whats that duh. You could say that making it exclusive to only BB phones might have been a bad idea. At least then it would have made sense other then bashing something that it wasn't meant to do in the first place.
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  • molo9000
    otacon72Since they sold 50K on the first day and Best Buy said sales have "far exceeded expectation" your comment seems a little.....limp."far exceeded expectation" is not difficult if expectations were low...

    It's a 7" tablet for the price of the 9.7" iPad.... it's another new tablet OS platform.... it was released with some crucial first party apps missing.... no 3G version yet.....
    I don't think anybody expected it to sell well.
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