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The best password managers in 2021

best password manager

EDITOR'S NOTE: The winners of the 2021 Tom's Guide Awards have been announced, and LastPass Premium has won Best Password Manager. 1Password is the runner-up. Head to the Tom's Guide Awards 2021 Best Products for Working From Home page to see all the winners and recommended runners-up.

Using one of the best password managers may be the single most effective way to beef up your online security. No more need to remember dozens of long, complicated passwords; instead, one long, complicated password will unlock all the rest.

The best password managers also quickly and easily generate strong passwords for you, and most of them have browser plug-ins that will automatically fill in login forms. Many also fill in credit card numbers and personal details.

Best Password Managers: Top 8

Your passwords and other data will be encrypted both on your devices and in the password manager's servers, and almost all the password managers we review support two-factor authentication to make it harder to break into your account, even with the master password to unlock it. 

However, none of the best password managers let you recover your master password if you forget it, although a few let you recover your account in other ways.

They also all have client software for Windows, Mac, Android and iOS, and most  support Linux and Chrome OS too. You can sync your passwords across an unlimited number of devices, although in some cases you have to pay for that privilege; the free versions are often limited to one or two devices.

So why use a stand-alone password manager when a web browser like Google Chrome will remember passwords too? Because it's not that hard to steal passwords from web browsers — there's even free software that lets you do it — and malware that does so is pretty common.

Apple's own Keychain software is more secure, but good luck getting it to work on non-Apple devices (though there is a new Chrome extension). By comparison, password managers are very secure and work across all major browsers and devices. 

What are the best password managers?

We've extensively tried out nearly a dozen password managers, focusing on user experience, platform support, security and overall performance. We think the best password manager is LastPass for its ease of use, convenience and security.

Latest password news and alerts

— Letting password managers automatically fill login fields is a huge risk, a security researcher says.

— Software-building tools were infected with malware, and many apps and projects may be poisoned.

— U.S. carrier Mint Mobile suffered a data breach that may have exposed user passwords.

Until recently, LastPass had the best free tier of any password manager, with unlimited syncing across all devices. But in March 2021, LastPass cut it back so that LastPass Free will no longer sync all a user's devices, but either only computers or only mobile devices.

LastPass's paid tier adds unlimited syncing, encrypted online storage, advanced two-factor authentication (2FA), dark-web monitoring of your accounts and emergency access for your friends and loved ones. At $36 per year, it's still not expensive, and the family plan covers up to six people for $48 per year.

Keeper is a close runner-up for best password manager. Its free tier won't let you sync your devices, but its inexpensive ($35/year) premium tier is a close match for LastPass. Keeper also has a tight focus on user privacy and security.

The best free tier now belongs to Bitwarden, which lets you sync all your passwords across all your devices for gratis. Upgrading to its $10/year paid plan gets you secure cloud storage as well as more 2FA and sharing options. 

Our previous top pick, Dashlane, has a great desktop application and can change hundreds of your passwords at once. But Dashlane's free tier is very limited, its new $36 plan is still quite limited and its unlimited premium plan is pricey at $60/year.

1Password ($36/year), a longtime favorite of Mac users, has no free tier, but it's a strong contender if you live an Apple lifestyle. Windows and Android users who travel a lot should consider 1Password for its unique Travel Mode, which can temporarily delete stored passwords and other valuable pieces of information to protect them from snoopy border guards.

The best password managers you can buy today

best password manager: LastPass

(Image credit: LastPass)

1. LastPass

The best password manager overall

Specifications
Platforms: Windows, Mac, iOS, Android, Linux, Chrome OS
Free-version limitations: Limited password sharing, few 2FA options
Two-factor authentication: Yes
Browser plugins: Chrome, Firefox, IE, Safari, Edge, Opera
Form filling: Yes
Mobile app PIN unlock: Yes
Biometric login: Face ID, Touch ID on iOS & macOS, most Android & Windows fingerprint readers
Reasons to buy
+Extensive two-factor-authentication options+Good, consistent design throughout+Excellent family-plan pricing
Reasons to avoid
-Bare-bones stand-alone desktop apps -Free version no longer what it used to be

LastPass is still our choice for best password manager because of its ease of use, its support for all major platforms and its wide range of features. That's even though its once-excellent free tier has been greatly diminished. 

The free version of LastPass no longer syncs across all your devices, but instead only among your computers or among your mobile devices — not both. Otherwise, it still has nearly as many features as the paid version, such as a password generator, unlimited passwords and secure storage. 

The paid version adds unlimited syncing among all devices, support for physical two-factor-authentication keys, 1GB of online file storage, dark-web monitoring of your accounts and access to premium tech support.  

You don't need to install an application on your computer to use LastPass. Instead, the software can live entirely in browser extensions and in the full-featured web interface. 

There are legacy desktop applications for Windows and Mac still available, with some limits. Meanwhile,  the local-network-only LastPass Pocket option for Windows and Linux has been discontinued, as has password filling for Windows applications.

As mentioned earlier, LastPass Premium has won Best Password Manager in the 2021 Tom's Guide Awards.

Read our full LastPass review.

Best password manager: Keeper

(Image credit: Keeper)

2. Keeper

A password manager with top-notch security

Specifications
Platforms: Windows, Mac, iOS, Android, Linux, Chrome OS
Free-version limitations: Single device
Two-factor authentication: Yes
Browser plugins: Chrome, Firefox, IE, Safari, Edge, Opera
Form filling: Yes
Mobile app PIN unlock: No
Biometric login: Face ID, Pixel Face Unlock, Touch ID on iOS & macOS, Windows Hello, most Android fingerprint readers
Reasons to buy
+Clean, streamlined look+Solid, no-nonsense apps, browser extensions and web interface+Very strong security
Reasons to avoid
-Doesn't autofill personal information

Keeper ($20.98 per year for Tom's Guide readers) is fast and full-featured, has a robust web interface, stores files and documents of any kind, offers perhaps the best security of any password manager and has a premium service cheaper than both Dashlane and LastPass. Its free tier gives you everything except syncing among devices.

The trade-off for that enhanced security is a bit of inconvenience. Keeper chooses not to have a bulk password changer and it won't let you create a PIN to quickly access the mobile app. If you're still using an older phone that can't read your fingerprint or your face, you'll have to enter the full master password every time.

For an extra $25 per year, Keeper will also monitor the internet for unauthorized use of your personal data and give 10GB of secure cloud storage. It also offers a free secure messaging service.

Read our full Keeper review.

Bitwarden logo in blue against a light gray background.

(Image credit: Bitwarden)

3. Bitwarden

The best free tier among major password managers

Specifications
Platforms: Windows, Mac, iOS, Android, Linux
Free-version limitations: Limits on file sharing and 2FA
Two-factor authentication: Yes
Browser plugins: Chrome, Safari, Firefox, Opera, Brave, Microsoft Edge, Vivaldi, Tor
Form filling: Yes
Mobile app PIN unlock: Yes
Biometric login: Face ID, Touch ID on iOS and macOS, fingerprint and face unlock on Android, Windows Hello
Reasons to buy
+Totally unlimited free version+Inexpensive premium pricing+Open-source and very secure
Reasons to avoid
-Not many bells and whistles-Not all features are intuitive to use

Launched in 2016, Bitwarden has soared into the top ranks of password managers with its low prices, attractive design and full-featured free tier. Now that LastPass has hobbled its own free service, Bitwarden is the best option for anyone who wants to sync all their logins across all their devices without paying a dime. 

Meanwhile, Bitwarden's $10-per-year paid version has most of the features you'd find with LastPass, Keeper or 1Password, though it can be a bit counter-intuitive to use. Privacy geeks will appreciate that Bitwarden gives you the option of setting up your own server to sync your passwords. 

Other key features are an innovative secure information-sharing service called Send, a "portable" Windows version that you can install on a flash drive and extensions for eight different browsers. The only major downsides to Bitwarden are a somewhat limited desktop app and the fact that the mobile apps can't auto-fill credit-card numbers or other non-login information.

Read our full Bitwarden review.

Dashlane

(Image credit: Dashlane)

4. Dashlane

The best password-manager desktop-app interface

Specifications
Platforms: Windows, Mac, iOS, Android, Linux, Chrome OS
Free-version limitations: Single device; 50 passwords max
Two-factor authentication: Yes
Browser plugins: Chrome, Firefox, IE, Safari, Edge
Form filling: Yes
Mobile app PIN unlock: Yes
Biometric login: Face ID, Pixel Face Unlock, Touch ID on iOS & macOS, some Android & Windows fingerprint readers
Reasons to buy
+Intuitive interface across all platforms+Built-in, unlimited VPN service+Bulk password changer
Reasons to avoid
-Expensive

Dashlane matches LastPass in platform support and has very good desktop software, at least for now. Its killer feature remains the bulk password changer that can reset hundreds of passwords at once, although the sites that support it aren't the best-known. (A new version of the password changer, currently in beta testing, promises to change passwords on all sites.)

In January 2021, Dashlane announced that it would be phasing out its desktop applications sometime during the next year. It encourages all users to switch to the browser extensions.

The password manager is well designed, easy to use and excellent at filling out your personal information in online forms. A scanner goes through your email inbox to find online accounts you may have forgotten about. 

Dashlane's drawback is its high price. Its Premium plan is $60 per year, or $78 per year if you pay monthly, while Dashlane's free plan is limited to 50 sets of credentials and won't let you sync among devices. 

A new Essentials plan that costs $36 per year ($4 per month) tries to close the gap between the two, but it limits you to only two devices — not much of a winning proposition when that costs the same as LastPass, Keeper and 1Password's unlimited plans.

On the upside, the Dashlane Premium plan has dark-web monitoring and unlimited VPN service. These non-password-management features may justify the high prices. (The Premium Plus plan, which added identity-theft protection, has been discontinued.)

Read our full Dashlane review.

1Password

(Image credit: 1Password)

5. 1Password

Best for Mac and iOS users

Specifications
Platforms: Windows, Mac, iOS, Android. Linux, Chrome OS, Darwin, FreeBSD, OpenBSD
Free-version limitations: No more free version
Two-factor authentication: Yes
Browser plugins: Chrome, Firefox, Safari, Edge, Brave
Form filling: Yes
Mobile app PIN unlock: Yes
Biometric login: Face ID, Pixel Face Unlock, Touch ID on iOS & macOS, Windows Hello, most Android fingerprint readers
Reasons to buy
+Travel Mode keeps out prying eyes+Strong organizational tools+Secret Key encryption
Reasons to avoid
-Weak mobile experience-Outdated design on desktop

1Password's apps provide a better experience on Mac and iOS than they do on Android or Windows, but the designs and user interfaces all seem a bit outdated on the desktop and mobile apps. 

However, 1Password's stand-alone browser extensions for Brave, Chrome, Edge, Firefox and Safari, called 1Password in the Browser, are great. They work directly with web browsers and now support biometric logins. They also extend 1Password to Chromebook users, while the 1Password Linux desktop client was officially released in May 2021.

1Password's killer feature is a Travel Mode that deletes sensitive data from your devices (you'll get it back later) so that snooping border-control agents can't find it. 1Password also has great form-filling abilities and true two-factor authentication.

1Password asks new users to sign up for a $36 yearly cloud subscription, although for $65, Mac users can buy the older stand-alone application that lets them sync devices locally. Alas, the limited free version of 1Password has been discontinued.

As mentioned above, 1Password has merited a Highly Recommended mention for Best Password Manager in the 2021 Tom's Guide Awards.

Read our full 1Password review.

RoboForm

(Image credit: RoboForm)

6. RoboForm

Basic, but reliable and inexpensive

Specifications
Platforms: Windows, Mac, iOS, Android, Linux, Chrome OS
Free-version limitations: Single device; no 2FA
Two-factor authentication: Yes
Browser plugins: Chrome, Firefox, IE, Safari, Edge, Opera
Form filling: Yes
Mobile app PIN unlock: Yes
Biometric login: Face ID, Touch ID on iOS & macOS, Windows Hello, Pixel Face Unlock,most Android fingerprint readers
Reasons to buy
+Robust form filling+Relatively inexpensive+Attractive mobile apps, web interface
Reasons to avoid
-Unintuitive desktop apps-Features don't match top rivals

RoboForm has been around since 1999, but its recently overhauled web interface and mobile apps are modern and responsive. The desktop app still feels a bit clunky, yet retains RoboForm's famously excellent form-filling.

RoboForm offers quite a few features, such as password sharing, two-factor authentication and a password generator. Their functionality is a bit limited compared to some other password managers, but they'll do the job. 

The free tier works well and includes most RoboForm features. However, it won't sync across multiple devices. At a list price of $24 per year (plus a 30% discount for Tom's Guide readers), RoboForm's premium version is cheaper than almost every other password manager, and may be just the thing for someone seeking the basics at a budget price.

Read our full RoboForm review.

Blur

(Image credit: Blur)

7. Blur

OK at managing passwords, great at protecting privacy

Specifications
Platforms: Windows, Mac, Linux (via browsers); Android, iOS
Free-version limitations: Single device; fewer privacy features
Two-factor authentication: Yes
Browser plugins: Chrome, Firefox, Internet Explorer, Opera, Safari
Form filling: Yes
Mobile app PIN unlock: No
Biometric login: Face ID, Touch ID on iOS, most Android fingerprint readers
Reasons to buy
+Unique privacy-protecting features+Strong autofill support
Reasons to avoid
-Unreliable password import-Poor mobile app experience-Expensive for a password manager

Blur is a privacy-protection service with a password manager tacked on. It's fine as a browser-based desktop password manager, but it's a bit more expensive than LastPass, Keeper or 1Password. And its mobile apps are out-of-date and hard to use.

What Blur excels at is keeping your data private. It offers one-time-use credit-card numbers for online purchases, different email addresses for every online service you sign up for, and even a second phone number for when you don't want to reveal your real one.

You get all that for $39 per year with Blur's basic premium plan, although you have to pay a small fee for every one-time-use credit number. Those fees disappear with the $99 unlimited premium plan. (Each paid plan can be tried free for 30 days.) The free tier is pretty bare-bones, with few privacy features and no syncing across devices.

If you just want a good password manager, there are better and cheaper options. But if comprehensive online privacy is your chief concern, then Blur is definitely worth considering.

Read our full Blur review.

KeePass

(Image credit: KeePass)

8. KeePass

Great -- if you're highly technical

Specifications
Platforms: Windows, Mac, Linux; unofficial Android, iOS, Chrome OS ports
Free-version limitations: None; it's all free
Two-factor authentication: Via plugins
Browser plugins: 3rd-party extensions for Chrome, Firefox, Internet Explorer, Opera, Safari
Form filling: Yes
Mobile app PIN unlock: Depends on 3rd-party app
Biometric login: Via plug-ins
Reasons to buy
+Completely free & open-source+Gives you total control of data+Runs on almost anything
Reasons to avoid
-Very unintuitive-Third-party Android, iOS apps

KeePass may be the most powerful and customizable password manager around, and it's entirely free. The catch is that you'll have to put a lot of the pieces together yourself.

The core KeePass desktop application is written for Windows and runs on Mac or Linux with a bit of tweaking. Syncing among devices is up to you: You can use Dropbox, OneDrive or similar online accounts, or you can share files on your local home network. 

Likewise, you can choose among several third-party apps for Android, iOS, Chrome OS or other platforms, as well as third-party browser extensions. These daunting tasks are made easier by more than 100 plug-ins and extensions that bolt onto KeePass. 

There is definitely a bit of a learning curve to KeePass, and the average user may want to stick to one of the easier-to-use password managers. But if you're technically minded and enjoy a bit of a challenge, give KeePass a try. 

Read our full KeePass review.

Other password managers

We can't review every worthwhile password manager every year. Following are a few that are well worth considering even if we tried them some time ago, plus one that we've reviewed again recently and found that we can no longer wholeheartedly recommend.

Best password manager: Enpass

(Image credit: Enpass)

Enpass

Not bad for $24 a year

Specifications
Platforms: Windows, Mac, iOS, Android, Linux, Chrome OS
Free-version limitations: 25 items on mobile; no biometric login on desktop
Two-factor authentication: No
Browser plugins: Chrome, Firefox, Safari, Edge, Opera, Vivaldi
Form filling: Yes
Mobile app PIN unlock: Yes
Biometric login: Touch ID on iOS & macOS, Windows Hello, most Android fingerprint readers
Reasons to buy
+Strong free desktop version+Easy to keep your data offline
Reasons to avoid
-Limited features and syncing options-No two-factor authentication

Enpass has strong, unlimited free desktop applications for Windows, Mac and Linux, but its free mobile apps for Android and iOS are limited to 25 passwords. 

Unlimited coverage on all devices costs $15.99 for 6 months, $23.99 for a year or $55.99 for a one-time lifetime purchase. 

Enpass handles the basics well, but you'll have to sync your own devices via Dropbox, OneDrive or a similar service, as Enpass doesn't offer any cloud-syncing of its own. (Some users might see that as a security advantage.)

The Enpass desktop interface is a bit spare, but functional; the mobile apps are sleek. All handle biometric logins to some extent. 

Enpass doesn't advertise a local-sync feature, but you could create one with USB drives or a bit of network sharing. That might make the service ideal for users who are wary of putting their data online. Overall, Enpass belongs on our best password managers list, but it's not our top pick.

Read our full Enpass review.

Best password manager: Zoho Vault

(Image credit: Zoho)

Zoho Vault

Totally free for personal use

Specifications
Platforms: Windows, Mac, iOS, Android, Linux, Windows Phone
Free-version limitations: No sharing
Two-factor authentication: Yes
Browser plugins: Chrome, Firefox, Safari
Form filling: No
Mobile app PIN unlock: Yes
Biometric login: Touch ID on iOS, most Android fingerprint readers
Reasons to buy
+Solid free offering+Inexpensive family plan
Reasons to avoid
-No form filling-Bare-bones mobile apps-Poor handling of Google login

Zoho Vault is part of a larger suite of paid enterprise tools, but the company makes its password manager free for individual personal use. Group plans that can be used by families start at $12 per user, per year.

You won't get consumer-friendly features such as personal-data form-filling or a bulk password changer with Zoho Vault, but all of the essentials are in place and work smoothly.

Zoho Vault does the password syncing for you using its own servers, and there's no fee to sync all your desktop, laptop and mobile devices. 

The only drawback we encountered was that Zoho Vault sometimes tripped over Google's two-page logins in our testing, but Zoho representatives tell us that has since been fixed.

Read our full Zoho Vault review.

True Key

(Image credit: McAfee)

True Key

Once promising, but now a has-been

Specifications
Platforms: Windows, Mac (both through browser extensions), Android, iOS
Free-version limitations: Single device; 15 passwords max
Two-factor authentication: Yes
Browser plugins: Chrome, Edge, Firefox
Form filling: None
Mobile app PIN unlock: No
Biometric login: Face ID, Touch ID on iOS, Windows Hello, most Android fingerprint readers
Reasons to buy
+Inexpensive+Extensive multi-factor authentication
Reasons to avoid
-Hasn't been updated in years-Limited features-Useless free version

True Key was one of the most impressive and futuristic password managers of 2015, with an appealing, user-friendly interface, strong support for biometric logins and innovative multi-factor authentication.

The problem is that True Key has barely been updated since then, and other password managers have passed it by. Even its $20 yearly subscription price hasn't changed.

The features True Key does have, including note-taking and ID record-keeping, work well, although its Mac and Windows desktop apps have been replaced with browser interfaces. The mobile apps do a good job. 

Unfortunately, the free tier is next to useless, as it permits only 15 password entries, and True Key's developers never seem to have gotten around to adding form-filling.

True Key is often bundled with McAfee antivirus software, and if you get it that way, it's perfectly fine to use. But it's not worth paying for.

Read our full True Key review.

How to choose the best password manager for you

Most of these password managers have the same essential functions. But things differ when you get to their extra features. 

Some of these password managers, such as Dashlane, 1Password and Keeper, alert you to the latest data breaches, sometimes for an extra price. Many offer to save your personal details, credit-card numbers and other frequently used information so that they can quickly fill out online forms for you. (It's safer than letting retail websites save your credit-card information.) 

LastPass once offered an excellent, unlimited free service tier, but that baton has been passed to Bitwarden, which also has a $10 yearly premium plan that covers most of the basics.

1Password's Mac and iOS apps have generally been kept more up-to-date than in its Android and Windows applications. It may be the best choice if you use exclusively Apple devices, but the other password managers work just fine across all platforms.

The biggest decision to make is whether you want your passwords to be stored locally on your own computers and mobile devices, or in the cloud on someone else's servers. There are pros and cons to each approach.

Cloud vs. local management

1Password gives you an option to store and sync your "vault" of passwords and other sensitive information locally (in other words, only on your own devices) without using the service's cloud servers. (LastPass has ended its Pocket option that did so too.)

For KeePass, local sync is the default solution, but setting up your Dropbox, iCloud or other account to sync online is not hard. The third-party cloud-account option is standard for Enpass, although it plans to add a local-sync feature.

Bitwarden syncs passwords by default on its own servers, but provides very detailed instructions for shifting that function to servers you control, if you prefer.

There's a security advantage to syncing your passwords locally because none of the data needs to reach the internet. If you want to maintain total control, this is the way to go. 

The downside is that it can be a hassle to synchronize the passwords on all of your devices. Some services let you do so over a local network, such as a Wi-Fi network. You could also put the password vault on a USB stick and walk it from one computer to another.

Far more convenient are cloud-based password managers. These services keep encrypted copies of your vault on their own servers, ensure that all your devices are always synced and encrypt the transmissions between your devices and their servers.

The risk, though small, is that one of the cloud servers — even one that you control using Bitwarden's option — could be breached and your passwords released out into the wild. (LastPass has had a few documented security issues, all of which were quickly fixed, without losing any passwords.)  

If a password manager is doing its job right, it's storing all your passwords in encrypted format, and storing your master password only as a "hash" that's the result of an irreversible mathematical process.

Whether it's local or cloud-synced, a password manager puts all your eggs in one basket, so to speak, unless you use more than one password manager. But for most people, the demonstrable security benefits of using a password manager far outweigh the disadvantages.

Paul Wagenseil

Paul Wagenseil is a senior editor at Tom's Guide focused on security and privacy. He has also been a dishwasher, fry cook, long-haul driver, code monkey and video editor. He's been rooting around in the information-security space for more than 15 years at FoxNews.com, SecurityNewsDaily, TechNewsDaily and Tom's Guide, has presented talks at the ShmooCon, DerbyCon and BSides Las Vegas hacker conferences, shown up in random TV news spots and even moderated a panel discussion at the CEDIA home-technology conference. You can follow his rants on Twitter at @snd_wagenseil.

  • Paul Wagenseil
    Archived comments are found here: http://www.tomsguide.com/forum/id-3366251/password-managers.html
    Reply
  • tslifkin
    Be aware that some of these tools do NOT store passwords on your device and so you CANNOT see them if you are not online. OK if you live at work or at home always connected. No so much if you travel or move around a lot. Keeper JUST CHANGED THEIR DESIGN. You can still see your passwords when not connected, but you CANNOT EDIT. so you cant add new data or do any editing if, for example, you are on long flight or a location without an inmediate link. This is a BAD THING and indicative of companies taking the easy way out to get your cash but reduce the meaningful feature sets! Just be careful!
    Reply
  • edwardmeijers
    Why is safe in cloud not compared?
    Reply
  • google02
    You are wrong to imply that 1Password is not available for Windows as of 2018. My hosting company uses 1Password internally. It should be included in your comparative review.
    Reply
  • merytsekhmet
    I had a premium account with LastPass for about 5 years. This week I unsubscribed after hearing they were killing off XMarks. I was particularly disgusted because the news was sent very shortly after they renewed the joint subscription. Happily though, I am far more satisfied with Dashlane and Eversynch so LastPass did me a favour in the end.
    Reply
  • jslezak57
    I purchased Dashlane only to find out that it doesn't have full functionality in MS Edge (default browser windows 10). It wanted to force me to use Chrome or IE. I tried to use the online chat, only to hear that "the software will improve with time". I requested a refund because when I purchase a software app, I want something fully functioning - not a "beta" that leaves me with partial functionality!
    Reply
  • merytsekhmet
    20951584 said:
    I purchased Dashlane only to find out that it doesn't have full functionality in MS Edge (default browser windows 10).

    I refuse to use Edge even though it is among the bloatware that came with Windows 10. I use Firefox and Chrome and have had no problems.

    Reply
  • hokfujow
    I'm amazed that Lastpass is still getting such high ratings. Go on their forum and read the thread in troubleshooting about not saving passwords. Lastpass does not reliably save new passwords entered for web accounts. People create new accounts, use LP to generate a new password, and then discover that it wasn't saved and they have no idea what the password for their new account is. It's been happening to me more often than not. I'm not going to renew my premium account, and switching to something else.
    Reply
  • vsneers
    20959340 said:
    I'm amazed that Lastpass is still getting such high ratings. Go on their forum and read the thread in troubleshooting about not saving passwords. Lastpass does not reliably save new passwords entered for web accounts. People create new accounts, use LP to generate a new password, and then discover that it wasn't saved and they have no idea what the password for their new account is. It's been happening to me more often than not. I'm not going to renew my premium account, and switching to something else.

    I 100% agree with this. I used LP for around 2 years with Chrome and found it would constantly not update any changed passwords in the vault properly and so seeing as I used LP to generate the password in the first place and it then didn't save it or saved a messed-up version of it that just contained a bunch of dots, I would end up generating a password, copying and pasting it to Notepad and then manually adding it to the vault at which point I thought what is the point of LP, I might as well do this myself and save me the money.

    Plus a recent major security breach causing all my passwords and banking details to be hacked by someone and the lack of support from LP, was the last straw for me. If someone does try to access your account with them then they don't actually stop the person, they just send you an email or notification on your phone telling you but do nothing about it to block them. This happened to me overnight while I was in bed and unable to respond to the notifications and despite the hacker using an entirely different IP address and location (their IP address even said it was from IPVanish.com), they did nothing to block their access and due to the hacker having access to my email account, they were then able to request a password and login email reset from LastPass who duly obliged. I spent the next couple of days desperately trying to get in contact with LastPass as I was locked out of my own account and all they did was send me links to articles about either changing your password or if your email address was compromised, suggesting to just set up a new account and start again changing passwords. Meanwhile the hacker still had full access to my account!

    As hokfujow says, their forum is full of people complaining about the service and they never seem to respond to the posts. I'm amazed how they still get to the top of most recommended password manager lists.
    Reply
  • redneck1st
    Mr Waenseil talks out of both sides of his mouth. He gives Roboform 5/5 then talks negatively about the program and all it's short comings. You cant have it both ways Paul. It's either a good product or it's not. It cant be both.
    Reply