ChatGPT was down for an hour globally as users struggled to access the chatbot

A graphic showing off OpenAI's new GPT-4 AI language model
(Image credit: OpenAI)

Latest: ChatGPT is now back up and running on after going down for over an hour.

Hundreds of thousands of users around the world struggled today to access OpenAI’s chatbot ChatGPT. With the launch of GPT4 last week, many were keen to see the new capabilities of the AI tool but they had to wait just a bit longer.

Difficulties accessing ChatGPT are common, with users frequently being asked to wait when the service is at capacity. But just about everyone, around the world, was locked out.

OpenAI’s own status page showed they were aware of the problem and were “currently investigating this issue.” and now it has declared "All Systems Operational." Both free users and those with $20 a month ChatGPT Plus subscriptions experienced the same problems.

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Last month there were significant outages in Asia but this latest outage seems to have been on a global scale. U.S. and European users reported across social media their inability to access the tool and our UK staff are had the same issue.

Bing with ChatGPT was not effected and continues to work as normal and last week even managed to clear its waitlist and go public, although it could be considered a little slower than usual, likely due to users flocking to the service.

ChatGPT's technology is becoming more and more integrated into our lives, with the release of its API seeing it arrive in a variety of apps, from online stores to Snapchat. 

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Andy Sansom
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Andy is Tom’s Guide’s Trainee Writer, which means that he currently writes about pretty much everything we cover. He has previously worked in copywriting and content writing both freelance and for a leading business magazine. His interests include gaming, music and sports- particularly Formula One, football and badminton. Andy’s degree is in Creative Writing and he enjoys writing his own screenplays and submitting them to competitions in an attempt to justify three years of studying.