FAQs
What does Visible offer?
Visible is a mobile carrier owned by Verizon that specializes in cheaper plans for a wide array of smartphones and fitness trackers. In our Visible Review, we praised it's cheap prices, 5G support, unique discounts and good coverage. The devices available from Visible range from the likes of the Apple Watch 7 to the Google Pixel 7, whilst plans start from $30 per month. In fact, Visible have recently revamped the cost of unlimited data plans to keep them low for customers.
Does Visible offer a free trial?
Yes, Visible lets customers take their service for a spin before committing to a piad plan. You can get a 15-day free trial to see how Visible's network performs in your area compared to your current network. If you're interested in taking part in the scheme, we've created a walkthrough on how to get a Visible free trial right here on Tom's Guide.
What is Visibile Party Pay?
Visible Party Pay is a group discount option that can save Visible subscribers up to $15 per month. It lets you create "parties" with friends or family members so you can help each other save on your plans. Where individuals pay $40 per month for unlimited packages, a Visible Party Pay group of two will pay $35 per month each instead. Discounts grow with more members, and users can save up to $15 per month depending on the size of the Party Pay group. Members' plans are separate plans, so you’re not sharing minutes, data, texts or payments with anyone else. Simply being in the same group means no matter what plan you're on, or if the other members are on different, plans, you'll all save on your bills.
What's the Visible return policy?
You can return wireless devices to Visible within 14 days of purchase. Bear in mind that returning your device doesn't automatically cancel the service - you will need to ensure your service is canceled by getting in touch with the Visible customer service team. Head to the returns policy page for more information on how to return your device.
How do I contact the Visible customer service team?
If you need to chat with the Visible customer service team about any issues, whether it's your plan, billing, troubleshooting or other questions, you can speak to them via the live chat on the Visible website. Look for the chat icon in the corner of the page to get started.
Hints and tips
Save with Visible plans: Visible plans are well-known for their cheaper unlimited data plans, which can save you as much as $20 per month versus other major carriers if you choose the right plan. You can watch out for Visible deals to get better prices too.
Get a group together with Visible Party Pay: If you know other people who are looking for a new mobile plan or handset, save on your plan costs with a Visible Party Pay plan. By signing up as a group, you'll each pay up to $15 less per month.
Trade-in your old device: Visible lets you trade in your old device for credit, which you can put toward the purchase of a new device. Trade-ins work on smartphone purchases, smartwatch purchases, and more.
Shop Visible Pre-Owned: Consumers can save up to 50% by purchasing pre-owned directly from Visible. The devices are restored to like-new condition and are a great way of getting decent discounts if you aren't dying for the newest handsets.
Friend referrals: Get $20 off your next month of single-line wireless by bringing a friend over to Visible. Your pal also gets $20 off their first month, meaning you both save on your bills.
How to use Visible promo codes
1. Select one of our Visible promo codes to use.
2. Click "Get Code" to reveal it and copy it for later.
3. Head over to the Visible website to start shopping, adding the items you want to buy to your shopping car as you go.
4. Review your order by clicking on the shopping cart icon.
5. Below the "My bag" section of your shopping cart, you'll find a section titled "Promotions and Referrals."
6. Manually enter your coupon code in the provided field.
7. Click "Apply" and the coupon code will automatically be applied to your purchase.
8. Proceed through the rest of the checkout process as normal to place your order.
How we source coupon codes
The coupons you’ll find on Tom’s Guide have been sourced by our dedicated coupons team, who use the web, our relationships with retailers, & our affiliate networks to find the latest codes. The offers on each coupon page are updated every few days to ensure we feature the freshest ways to save, and our commercial team (based in London) also sources exclusive codes and sales info directly from some of the biggest retailers around.
How we test coupon codes
All the coupon codes we list on our pages have been tested by our deals & offers teams to check they work as intended before they’ve been uploaded. You’ll find a wide range of coupons on Tom’s Guide, including free shipping offers, student discounts, and savings on various kinds of products.
To ensure that all listed codes are available to use, we don’t include any one-time use or user-specific coupons. We also provide as much information as we can to keep things as clear as possible - any expiry dates or terms & conditions will be listed alongside the code. Look for the ‘Terms & Conditions’ text - you’ll be able to click this to expand this section for more details.
What to do if a coupon code doesn’t work
We take care to only list tried & tested coupons on our pages, so all codes should be active and confer the listed discount or deal. However, although we keep up to date with expiry dates and any terms & conditions, sometimes retailers change these before we can update our pages.
Should a coupon fail to work as expected, check you meet any listed requirements. These can include minimum spends, multibuy offers, or product-specific promotions (i.e. 10% off selected tablets). You can view all associated requirements by clicking “View terms and conditions” below your code.
If this does not solve your issue, you can contact our customer service team by emailing coupons.tomsguide@futurenet.com. Make sure to let us know which coupon you were trying to use and which page this was listed on, and we’ll be in touch to help as soon as possible.
How we make money
Tom’s Guide makes money from coupons through a commission-based model. We have agreements in place with each retailer on our site - for every purchase made using one of our coupons or deals, we earn a small percentage of the order total back in commission.
Thanks to this model, we can save our customers money without charging them a thing. You won’t pay a penny to get the discounts listed on our pages, so whichever code or deal you choose, you’ll get exactly what it says on the tin.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
