Following its investigation into issues pertaining to Windows Phone 8 issues, Microsoft has confirmed plans to deliver an over-the-air software patch next month.
"We're continuing to investigate some reports of phones rebooting and have identified a cause with our partners," the company said in a statement. "We are working to get an over-the-air update out in December."
Microsoft refused to divulge into information relating to what exactly is causing the unprompted restarts or the percentage of users affected.
Owners of Windows Phone 8 devices had reported random unprompted reboots, as well as email synchronization issues. The main victims of the problems appeared to be HTC and Nokia users. The Lumia 920 in particular has apparently been prone to freezes and sub-par battery life.
Users had referred to the Skype for Windows Phone 8 preview app being the source of the issues, while a fix is said to be successful through uninstalling the application. However, some WP8 owners said the problems had persisted before the launch of the Skype preview.