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Windows Phone 8 Random Reboots Fix Due Next Month

By - Source: AllThingsD | B 8 comments

Unprompted reboot and email synchronization issues plagued recently released devices.

Following its investigation into issues pertaining to Windows Phone 8 issues, Microsoft has confirmed plans to deliver an over-the-air software patch next month.

"We're continuing to investigate some reports of phones rebooting and have identified a cause with our partners," the company said in a statement. "We are working to get an over-the-air update out in December."

Microsoft refused to divulge into information relating to what exactly is causing the unprompted restarts or the percentage of users affected.

Owners of Windows Phone 8 devices had reported random unprompted reboots, as well as email synchronization issues. The main victims of the problems appeared to be HTC and Nokia users. The Lumia 920 in particular has apparently been prone to freezes and sub-par battery life.

Users had referred to the Skype for Windows Phone 8 preview app being the source of the issues, while a fix is said to be successful through uninstalling the application. However, some WP8 owners said the problems had persisted before the launch of the Skype preview.


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  • 2 Hide
    frye , November 28, 2012 6:33 PM
    I've had a 920 since the day it came out.

    It did reboot once on me a week ago. I pulled it out of my pocket, pressed the power/wake button and then it rebooted for no reason.

    Battery life is fine, except that a couple times the battery has gone from ~60% down to ~20% in a span of about an hour (while not doing anything). Most of the time it's fine.

    Other than that, I love the phone.
  • -2 Hide
    halcyon , November 28, 2012 7:20 PM
    Before today I didn't know what a Nokia 920 was but would have guessed it was a phone. Windows Phone 8 eh? ...or Android or iOS? Can't see me ever desiring an MS OS'd phone.
  • 2 Hide
    Marcus52 , November 28, 2012 8:00 PM
    Win 8 is the OS I want on my smart phone - I mean, the only reason to go for Android is that it's not iOS, it doesn't bring anything special nor is it particularly intuitive, and the previews of the Nokia 920 and HTC 8X look good, but I'm waiting for full reviews.

    If these are the only complaints, things are looking good; I've yet to see a new phone or OS for one that didn't need some kind of updating.

  • Display all 8 comments.
  • -2 Hide
    Anonymous , November 28, 2012 8:20 PM
    Same issues I've seen on every windows phone, sounds like nothing has changed.
  • -1 Hide
    -Jackson , November 28, 2012 9:49 PM
    Not that I'm unsatisfied with this, but could we have some more relevant articles appearing on Tom's Hardware please?
  • -1 Hide
    opmopadop , November 29, 2012 1:28 AM
    Look I'm not one for constantly badgering chat with one liners, but "The main victims of the problems appeared to be HTC and Nokia users" seems a bit out of place since HTC and Nokia are the only ones out with a WP8 device right now.
  • -1 Hide
    livebriand , November 29, 2012 2:19 AM
    gloing36very good website: ===== ===== The website wholesale for many kinds of fashion shoes, like the nike, jordan, prada, also including the jeans, shirts, bags, hat and the decorations.WE ACCEPT CREDIT CARD /WESTERN UNION PAYMENTYOU MUST NOT MISS IT!!!

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  • -2 Hide
    drenyx , November 29, 2012 4:43 AM
    Wait, what about the windows phone commercials 'you were just beta testing smartphones'

    I guess you still are.
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