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Consumer Reports Gives Apple Thumbs Down #2

We've learned that Apple will be making good on its word that it'll be ending the free iPhone 4 case program at the end of the month. While some were holding out for hope that after that date, Apple will either extend the program or provide some other solution, it seems that's not the case.

Consumer Reports, which was possibly the straw that broke the camel's back and caused Apple start the free case program, is quite unhappy that it'll all come to an end after September 30.

In a blog entry, Consumer Reports characterized the end of the program as "less consumer-friendly" now that customers who have antenna problems will have to call Apple Care directly for a free bumper. The current program gives users a choice of seven cases.

"But putting the onus on any owners of a product to obtain a remedy to a design flaw is not acceptable to us," wrote Consumer Reports. "We therefore continue not to recommend the iPhone 4, and to call on Apple to provide a permanent fix for the phone's reception issues."