Nintendo releases fix for Switch boot-up error — here's how to install the update

A Nintendo Switch on a desk
(Image credit: Tom's Guide)

Earlier this week, Nintendo released a major update for the Switch that basically set the stage for the Switch 2 by adding virtual game cards, GameShare and system transfer among other features.

Unfortunately though, the V20.0.0 firmware update also created errors for some Switch owners who found that their consoles wouldn't boot up and displayed an error code after installing the update.

  • Ensure the console is powered off.
    • If the console does not respond, hold down the POWER Button for twelve seconds to force it to shut down.
  • With the console powered off, hold down the volume up (+) and volume down (-) buttons, then press the POWER Button to turn the system on.
    • Be sure to keep the volume buttons pressed down until the Maintenance Mode menu is displayed.
  • Once in Maintenance Mode, select Update System and follow the prompts to complete this process.
    • If a Parental Control PIN has been set for the system, you will be prompted to enter it. The PIN will need to be reset if you’ve forgotten it.

Reach out to Nintendo's official support accounts for assistance if those steps don't help you install the update or if you're seeing a different error code.

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Scott Younker
West Coast Reporter

Scott Younker is the West Coast Reporter at Tom’s Guide. He covers all the lastest tech news. He’s been involved in tech since 2011 at various outlets and is on an ongoing hunt to build the easiest to use home media system. When not writing about the latest devices, you are more than welcome to discuss board games or disc golf with him. He also handles all the Connections coverage on Tom's Guide and has been playing the addictive NYT game since it released.

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