Toys'R'Us turns to OpenAI Sora for its latest commercial — here's what it looks like
Hundreds of clips were whittled down to the final couple dozen
Here at Tom’s Guide our expert editors are committed to bringing you the best news, reviews and guides to help you stay informed and ahead of the curve!
You are now subscribed
Your newsletter sign-up was successful
Want to add more newsletters?
Join the club
Get full access to premium articles, exclusive features and a growing list of member rewards.
Toys'R'Us, the infamous toy brand says it’s created the world’s first-ever real brand commercial using OpenAI’s much-hyped text-to-video tool Sora.
The minute-long video features an AI-made recreation of the iconic toy brand’s founder Charles Lazarus coming up with the idea for his business as a child, including dreaming of the mascot Geoffrey the Giraffe.
Toys'R"Us Studios, the entertainment production arm of the toy brand, partnered with Native Foreign, a creative agency with access to Sora to create the “brand film”.
While OpenAI revealed Sora in February of this year, it’s yet to be publicly released, with access restricted to a select number of professional filmmakers and industry insiders. However, you may get access to it before 2024 is up.
Behind the scenes
While it doesn’t exactly rival Super Bowl commercials, the Toys'R'Us ad used Sora to create realistic-looking-enough scenes to generate a young Charles Lazarus and produced a variety of models for different kinds of toys.
In a statement, Toys'R'Us revealed that Sora helped them bring their concept to reality “in just a few weeks”. However, the creatives behind the project worked hard to get everything just right, starting with hundreds of different shots and ending up with a couple dozen that made it into the final cut.
While Sora can generate clips of up to a minute, most are around 10-15 seconds and most filmmakers using it say you need dozens for every one usable clip.
Toys "R" Us has released the first OpenAI SORA generated brand commercialThe use of generative AI in commercial work is here. pic.twitter.com/rfbHC3NQRDJune 25, 2024
“The brand film was almost entirely created with Sora, with some corrective VFX and an original music score,” Toys'R'Us said.
Get instant access to breaking news, the hottest reviews, great deals and helpful tips.
The chief creative officer of Native Foreign told CNN that everything visible on screen was created using text prompts but admitted that some shots needed more attempts than others. “Sometimes you would create something that was almost right and other times not so right,” he said.
Unsurprisingly, reactions to the video were mixed with some hailing the ad as "great work" while others lamented that Toys'R'Us used great technology in a "horrible way".
The ad premiered at the 2024 Cannes Lions Festival in France. Toys 'R' Us is currently exploring advertising opportunities for the AI promo.
More from Tom's Guide
- OpenAI will release Sora to the public this year — what you need to know
- I can't believe OpenAI Sora helped make this trippy 4-minute music video
- 5 Best AI video generators — tested and compared

Christoph Schwaiger is a journalist, mainly covering AI, health, and current affairs. His stories have been published by Tom's Guide, Live Science, New Scientist, and the Global Investigative Journalism Network, among other outlets. Christoph has appeared on LBC and Times Radio. Additionally, he previously served as a National President for Junior Chamber International (JCI), a global leadership organization, and graduated cum laude from the University of Groningen in the Netherlands with an MA in journalism. You can follow him on X (Twitter) @cschwaigermt.










