Best Parental-Control and Monitoring Apps

It's not simply that danger is everywhere in the mobile age. It's that everywhere never goes to sleep or stops demanding our attention. This is particularly challenging for kids armed with smartphones, apps and instant Web access who may really believe that the next text, that next tweet or the latest viral video cannot wait until tomorrow. Parental-control apps for cell phones can help kids understand the value of limits in a digital world while also preventing them from accessing adult Web content or texting with strangers.

No one parental-control service is perfect, but our testing found that Norton Family Premier ($50 a year for up to 10 devices) delivers the best mix of Web filtering, location tracking and app management, particularly on Android devices. (The iPhone version of Norton Family Premier is limited by comparison, but still offers just enough Web filtering to make it worthwhile.) Norton’s parental control program beats out PhoneSheriff, which is a good alternative, particularly for monitoring texting.

How We Tested and Rated

Evaluation Criteria

We focused our testing on apps that place an emphasis where we think it should be with parental control-software — setting up filters and limits before your child uses the phone instead of just tracking activities after the fact. In evaluating these products, we took the following criteria into account:

  • Installation: How easy is it to install and set up each app on a smartphone?
  • App Management:Since most of the time spent on smartphones is within an app and not a browser, which program lets you review all the apps on a device and block or limit app usage?
  • Filtering: What tools does each app offer and how well did they do at restricting access to inappropriate content online?
  • Texting Management: With kids doing most of their communicating through texts these days, we looked at the features for monitoring messaging. Do the apps let you review the content of your child's texts? Can you block a contact and be alerted when your child adds a new contact? Can you block messaging apps altogether?
  • Location tracking: Does the app keep a log of where your child has been — and more importantly — give you the ability to locate your child in an emergency?
  • Price: How much will the service cost annually? How many devices can you control?

We also looked into whether these services allow users to monitor activity on social media, though in most cases, the features we found were pretty limited. You either need to "root" a device — which we do not recommend — or have your child hand over his or her username and password.

I tested Android features on either  a Sharp Aquos Crystal or an LG Optimus Exceed 2, both of which ran Android 4.4 KitKat. For iOS versions, I used an iPhone 6 Plus running iOS 9. I tested each app twice, from installation to testing to uninstall. I monitored activity and managed settings on a MacBook Pro, and used an HTC One M8 and iPhone 6 Plus to send texts or call the Android device I was monitoring.

Both Norton Family Premier and Qustodio for Families Premium feature iOS versions, which we tested and rated separately from their Android counterparts. Apple imposes limits on what third-party apps are able to control, and while some of those restrictions have been eased since iOS 9’s release, the Android platform still enables far more robust parental monitoring controls. None of the services tested for iPhone were able to effectively limit how much time a child could spend on their iPhone; we also couldn’t monitor texts or block specific contacts. You can monitor more on the iPhone than you could a year ago, but Android remains a better platform if you want more control over how your children are using their mobile devices. Parents of kids with iOS devices would be well-advised to familiarize themselves with the parental-control options available in iOS 9's Settings app.

What We Didn't Include

Parental-control apps for mobile devices work best when they're part of a comprehensive approach to teaching your kids about behaving responsibly online. That means talking to your kids about what they should and shouldn't do with their mobile devices and clearly communicating how you expect them to act. For that reason, we avoided testing apps that only run in stealth mode on your child's phone. Products such as WebWatcher and mSpy both tout this capability. We also did not consider apps that offered the ability to record phone conversations, since state laws vary on the legality of recording someone without his or her consent.

Norton Family Premier (Android): Best Overall Parental-Control App

Norton Family Premier packs just about any feature a parent could ask for into its mobile-device-management offering, giving you control over multiple features on multiple devices. You won't be able to monitor every aspect of how your kids are using their Android phones, but with the Web-filtering, app-monitoring and location-tracking features, you'll have enough control to remind them to responsibly use their mobile devices.

Only Qustodio gives Norton a run for its money in enabling you to monitor multiple devices and multiple children. (Like Qustodio, Norton also offers an iOS version, though it’s less fully featured, owing to Apple's restrictions on mobile-device management.) It's easy to set up age-appropriate profiles on Norton Family Premier, and even easier to port them across multiple devices.

The Web filters in Norton Family Premier can keep your child away from questionable websites, and it's easy to set times for when it's OK to use an Android phone. (One complaint: Norton's offering would be more powerful if it let you block out times for specific apps.) But Norton's best feature may be its location-tracking capabilities, which give you a fairly accurate picture of where your children (and their phones) happen to be.

Don't expect to be able to block specific callers and texters with Norton Family Premier, and the app's text-monitoring features are a little overbearing. Still, the overall mix of features makes this the best choice for parents who want to stay on top of what their kids are doing with their smartphones.

MORE: Norton Family Premier for Android Parental Control Software FULL REVIEW

PhoneSheriff: Runner-Up

Of all parental-control services we tested for Android devices, PhoneSheriff came out near the top, bested only by the Android version of Norton Family Premier. For $89 a year ($49.95 with coupon code: SAVE40), it provides the tools you need to manage how your child uses up to three mobile devices while also logging a wealth of information — perhaps even too much — about what your kid is doing on that phone. While it's one of the tougher programs to install, PhoneSheriff offers a robust set of features and makes them relatively easy to use. It's an effective way to monitor all age groups, though its features come in particularly handy when it comes to preteens.

PhoneSheriff has a great suite of features. You can review apps installed on your child's phone and block the ones that don't pass muster. You can set time limits both via the PhoneSheriff admin panel and on the device itself. PhoneSheriff reveals every text your child sends, and you're able to block people, setting up both whitelists and blacklists of phone numbers. The service also logs your child's location, and a geofencing feature will alert you should your child leave a specified area. 

PhoneSheriff does just an adequate job at monitoring Web browsing, and it doesn't offer social-media monitoring. The services it does provide, however, are stellar and provide an easy way to make sure that your child's texting and app use are aboveboard. Smart features like a panic button that lets your child send you an alert with his or her location will add to your peace of mind.

MORE: PhoneSheriff Parental Control Software FULL REVIEW

Qustodio for Families Premium: Good for Multidevice Homes

While it can't match the robust feature set of PhoneSheriff, Qustodio is a worthwhile alternative, especially if you live in a multidevice household. Qustodio costs $45 a year, and it lets you monitor up to five devices, including Macs and PCs. As part of that $45, Qustodio also offers a tool for iOS devices, which we reviewed separately because parental control capabilities are much more limited on the iPhone than they are on Android phones.


Qustodio is easy to set up, and managing filters for multiple users is a snap. The service really shines with its ability to set time limits for individual apps. It's easy to monitor texts from Qustodio's admin panel, and you can block texters and callers directly from the screen where you review text and call logs. Qustodio's website-restriction and location-tracking features are limited, but overall it's a good value.

MORE: Qustodio for Families Parental Control Software FULL REVIEW

Net Nanny for Android: Best Value

Of the services I tested, Net Nanny fared best at filtering Web content. It reliably masks profanity, blocks inappropriate sites and images, and gives you the option of warning your child about a site's content instead of blocking it entirely. Reviewing and blocking apps is also handled with aplomb, and you can even temporarily unblock an app for a set period of time. I wish that Net Nanny let me limit usage on a per-app basis, but its management tools are otherwise solid. 

You can't set up a geofence, and you're unable to remotely lock a device the way you can with PhoneSheriff. Net Nanny also doesn't offer much insight into your child's texting habits, and if you want to monitor social-media activity, you'll need to pay up for the $60-a-year Family Protection Pass. However, if you're just looking to monitor a single mobile device, Net Nanny is your best bet. It costs $13 a year — a bargain when you take into account the browsing and app-management features Net Nanny offers.

MORE: Net Nanny Parental Control Software FULL REVIEW

Norton Family Premier (iOS): Best iPhone Web Monitor

Because of the restrictions Apple puts on mobile device managers for iOS devices, finding a program that can monitor what your kids are doing on their iPhones can mean forgoing the features that are most important to you. If you're primarily concerned about keeping your kids away from dubious content on the Web, the iOS edition of Norton Family Premier ($50 a year) is an excellent choice. Norton's iOS offering provides robust filtering tools, whether you use the iPhone's built-in Safari browser or Norton's own browser. Age-based filters make it easy to get it up and running, and you can further customize filters or whitelist sites.

Norton's iOS app offers other nice features as well, such as location-tracking tools that do a decent job of finding out where your child is.

It also provides daily and weekly reports on which sites your child visited, with links that make it easy for you to review just what your kids are up to when they surf on their iPhone.

However, Norton doesn't allow you to set time limits, either for specific apps or overall. You can't block or restrict which apps your child can use (unless you use the iPhone’s built-in restriction), and as on other iOS parental control apps, you can't block specific contacts.

MORE: Norton Family Premier (iOS) Parental Control Software FULL REVIEW

Lock2Learn: Limited App Manager

Lock2Learn stands out from the other products here, as it's not strictly a monitoring product. But it does give you some control over your child's mobile device, by letting you restrict app access and screen time. There's also a promising educational twist: Lock2Learn will lock the device at intervals you select, and the only way your child regains access is to answer a series of questions about English or math.

That said, there's no way to limit the time kids can spend on specific apps or to disable the phone entirely at night. And I was uncomfortable with just how much personal data Lock2Learn requires. Still, this is a low-cost way to limit app usage — the Android app is free, and additional question packs cost $2.

MORE: Lock2Learn Parental Control Software FULL REVIEW

My Mobile Watchdog: Limited Control Features

PhoneSheriff, Qustodio or Net Nanny offer more parental-control features than My Mobile Watchdog. Still, the reasonably priced $45-a-year service offers some appealing capabilities and lets you manage up to five devices.

App-management features in My Mobile Watchdog lag behind what you'll find elsewhere, but there are nice little touches, like the ability to temporarily block an approved app, in case your child is spending too much time gaming when he or she should be concentrating on homework. You can also make sure that newly installed apps won't open until you've OK'd them. My Mobile Watchdog does a good job with text monitoring, too, alerting you when a nonauthorized contact texts your child or if your child receives a texted image. Approving and blocking contacts is cumbersome, though. 

I was disappointed with My Mobile Watchdog's location features, with infrequently updated location-logging data and an inability to set up geofencing. Web-filtering tools are unrefined, and you can only block specific sites one by one instead of restricting entire categories of websites. Still, I do like the way My Mobile Watchdog breaks down a child's mobile activities on its dashboard.

MORE: My Mobile Watchdog Parental Control Software FULL REVIEW

Qustodio Parental Control for iPhone and iPad: Expanded But Still Limited

As solid as Qustodio’s parental control offerings are on other platforms, this app for monitoring iOS devices is pretty lackluster. In part, that reflects the restrictions Apple puts on third-party monitoring apps, but that doesn't fully explain the flaws in Qustodio's iOS offering. The app is difficult to install, and its location-tracking features aren't as accurate as I'd like to see. I also would prefer text alerts about my child's browsing activity, which would be timelier than the emails Qustodio's app sends.

That said, the activity timeline gives you a fairly thorough look at your child's online activity, at least for the apps Qustodio is able to monitor on iOS devices.

The Web-filtering tools are impressive, even if they only work for Qustodio's own mobile browser. And Qustodio has added some time-management features to its iOS app, which, while limited, are still welcome.

There's not enough functionality here to make this a worthwhile parental control option in iOS-exclusive homes, but if you've got multiple devices on multiple platforms to manage, this iOS offering broadens Qustodio's reach.

MORE: Qustodio Parental Control for iPhone and iPad Software FULL REVIEW

Mobile Spy Basic Version 7: Focuses on Activity Logs

Mobile Spy ($100 a year for up to three devices) takes a different tack from the other services reviewed here, with its most robust features focused on logging your child's activity. That's a fine approach if that's what you're looking for in parental-control software, but realize that you won't have much say in how your child uses the mobile device. You can only block apps, not set time limits, and social-media monitoring only works on a rooted device. I was also unable to block callers, though I could set an alert for when a specified number contacted my child's phone.

That said, Mobile Spy has robust location-tracking and geofencing features. You can receive alerts whenever the device goes past a distance you've set or if the device is used in the vicinity of locations you specify. To take advantage of those features, though, you'll need to contend with a difficult installation process — easily the most frustrating among the services I tested.

MORE: Mobile Spy Parental Control Software FULL REVIEW

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19 comments
    Your comment
  • You should mention that PhoneSheriff also requires a jailbroken iPhone and only supports the ancient version 6.1.2 or prior OS version. From the PhoneSheriff compatability page:

    For "iPhone (Version 6.1.3 and higher are not compatible)"

    "Any cell phone monitoring software requires iPhones and iPads to be jailbroken in order to be used."
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  • PhoneSheriff is not stealthy.
    Really unstable (4.4.2 rooted lg g2), crashes all the time.
    They have already lost all the info for 2 times. Don't trust them.
    2
  • Phone sheriff does not work. I made sure with Phone Sheriff that my phones were compatible before buying. Software causes all kinds of problems with phones, it does not do what they say it will, you will never reach them by phone, chat support is useless and they will not refund your money even though the software does not work. It is a scam, they are con artists based overseas. Run, don't walk away from Phone Sheriff! Do not buy unless you like con artist scammers.
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  • Quote:
    Phone sheriff does not work. I made sure with Phone Sheriff that my phones were compatible before buying. Software causes all kinds of problems with phones, it does not do what they say it will, you will never reach them by phone, chat support is useless and they will not refund your money even though the software does not work. It is a scam, they are con artists based overseas. Run, don't walk away from Phone Sheriff! Do not buy unless you like con artist scammers.


    I am not sure if you are serious. I had no such problems with the service or support.
    0
  • Quote:
    I'm a licensed PI and for the average adult who is concerned about the fidelity of their spouse I find there is NOTHING better than cellphone apps allowing tracking, monitoring/recording of calls to and from, and best if available the Surroundings Recording option.


    I would urge readers to be *very* careful re laws and lawsuits if you ever consider this.
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  • Note that this article was updated on April 17 with in-depth reviews of five parental control products.
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  • I have had nothing but problems with phonesheriff. I had another program that worked but changed to phonesheriff when my term with another company ended. Even though my phone is compatible with phonesheriff, the program does not work. It is a faulty program but they will say it has to do with some app your child must have installed, never mind that you set the controls immediately after installing phonesheriff that wouldn't allow my child to download or install apps. When contacting support they pressure you into agreeing to use one of their other programs instead of just issuing a refund. After fighting for 2 weeks, the program working for only 3 days of that time, I am considering legal action for fraudulent practices.
    0
  • As a tech savvy parent, I've found that these "web" based platforms do not offer the restrictions and guidelines I want to have in-place with my children. A recent study has shown that most device use is through apps (80%) not through safari or web (20%). I could certainly see these "solutions" becoming obsolete.

    I've researched each of these solutions myself and I would like to say thank you for the honesty in set up and installation for each of these apps as well. Its really good to know this information in advance prior to purchasing.

    In my efforts I found an awesome app that blocks internet AND apps using time limits. For me, it's all about screen time with my kids. I'm conscious about how much time they are allowed each day and what hours are appropriate. It's very easy for kids to lost track of time in social media and games. This app restricts those completely. It's called OurPact and right now I can only find it in the iOS app store, which is fine because we are an Apple family. I hope some parents can find this helpful. Thanks Tom'sGuide.
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  • These two apps on google play are awesome for tracking your kids. The apps work even if kids wonder about somewhere where there is no internet. The kid’s app can also be used for them to let you know where they are in case you have to pick them up from an unfamiliar location.

    Here’s a link to the apps:
    https://play.google.com/store/apps/details?id=com.allgoodparenting.smsmom4
    https://play.google.com/store/apps/details?id=com.allgoodparenting.sms_kid5

    These are the developers:
    http://allgoodparenting.com
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  • I have two preteen kods with android phones. I am looking for an app that limits time, shows the texts and filters the internet. I dont care about stealth mode. Can you run more than one of these programs on a single phone? Such as phone sherriff and net nanny?
    1
  • I am using Norton family for protecting my kids. It too has multi device monitoring, location monitoring and others..etc. Not sure why it is not reviewed??
    -1
  • I wanted to read this article, because I am interested in finding such a program / app. But the author is just so happy to hear himself talk (in this case type) that he just never stops dragging things out.

    There are plenty of other articles online where the author gets to the point and doesn't try to lecture the audience.
    -1
  • I really wanted to read this article. But the author is clearly more interested in impressing himself with all his typing than being succinct.

    There are plenty of other sources for similar information without dragging things out like this.
    -1
  • pbsamuel said:
    I am using Norton family for protecting my kids. It too has multi device monitoring, location monitoring and others..etc. Not sure why it is not reviewed??


    We've subsequently updated the review to include Norton, and as you can see, it's now our top pick.
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  • adfallon1968 said:
    I wanted to read this article, because I am interested in finding such a program / app. But the author is just so happy to hear himself talk (in this case type) that he just never stops dragging things out. There are plenty of other articles online where the author gets to the point and doesn't try to lecture the audience.


    I'm sorry you didn't care for the article, though I think we tried to present the information as succinctly as possible while still informing people about the features of the different products.

    We also feel that the How We Tested section is important for providing context as to how we reached our conclusions. As different people approach parenting differently, we wanted to be upfront about how we evaluated these programs.
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  • I appreciate your article and don't at all agree with the previous poster's statements around too much info. The information you provided was absolutely helpful.

    I'm struggling to find an app or service for my situation and, through research, feel that I'm not going to either. I have all iOS devices (shame!) and two teenage boys that we'd like to monitor. We've familiarized ourselves with the iOS settings and have enforced some of those, but they're not bullet proof. One son has managed to turn off the real-time texting that we had enabled to go to our own iOS devices. That's frustrating within itself.

    Ultimately I'd like a nonintrusive way to monitor (ideally real-time) their devices AND include third party app activity - i.e., SnapChat, Instagram, etc. Some services will monitor some apps but not the app activity specifically. I want to see what they're sending and to whom, and that within itself has proven to be a challenge.

    Is this possible??
    1
  • If they want to get around it, they will. Most of these companies are, IMHO, little more than scare merchants.

    Sitting and actually talking about it will be a thousand times more effective than snooping.
    1
  • Could you also review Teen Shield?
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  • Agreed with Mad Monk. PhoneSheriff requires the jailbroken iphone and an iOS of 9.02 or lower. They are also unwilling to refund the money and refuse to try to resolve the issue. It's a scam and they are very rude about the whole situation.
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