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Microsoft Shooting for Weekly Refresh with Office

By - Source: Bloomberg | B 6 comments

Microsoft is taking cues from Yammer.

While we were already aware that Microsoft planned to have a refresh schedule with Office similar to Windows 8 and Windows RT, Bloomberg reports that the company is planning to switch to weekly updates with the online version to keep up with the "fast-changing" technology industry. Naturally, these changes will eventually end up in the non-subscription version of Microsoft's popular productivity suite.

Before Office 2013, Microsoft relied on a three-year release schedule, making it easy for both consumers and businesses to know what and when improvements will take place. But "nimbler" opponents like Dropbox, Box and even Google – which deliver frequent updates over the Web – have pushed Microsoft to ditch the tried-and-true schedule for something more frequent and easily accessible. The three-year release schedule just doesn't work in a fast-paced world anymore.

Thus, within a year, users of the subscription-based Office – including e-mail, telephony and collaboration tools according to Office VP Jeff Teper – will have parts of the software refreshed on a weekly basis. Previously, Microsoft planned to refresh the software once per quarter at the very least, but has now moved up to a monthly update. Microsoft has already started with more frequent updates as seen with Windows 8.

The shift to a more frequent update schedule stems from Microsoft's acquisition of Yammer back in July 2012. The five-year-old startup had reportedly convinced its own customers that frequent updates were an advantage, as it gave them the latest and greatest features. Then again, Yammer only had seven million users (most unpaid), whereas Microsoft has more than one billion users, most of who pay for the software. For Microsoft, moving at a fast pace will have its risks.

Currently, Yammer issues updates twice per week, which is infrequent compared to Facebook which updates twice a day. Yammer is expected to move to three times a week in the near future, then adopt a continuous system of updates. Adam Pisoni, Yammer’s CEO and co-founder, is also the general manager of engineering for Office, hence the Yammer update reference.

That said, there's fear that the product quality of Office could suffer. Make an unpopular change or install a buggy feature, and Microsoft will face an even worse issue than the feedback stemming from Windows 8 and Xbox One combined. But Microsoft has signed on Yammer’s data chief, Peter Fishman, who has a Ph.D. in economics, to help Microsoft with its own data analysis which in turn should keep the Redmond company from implementing bad ideas.

"It’s all about service and quality," said Raman Padmanabhan, chief information officer for Xerox’s business-services unit. "You have to have a certain quality or it just kills your business."

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  • 0 Hide
    pjmelect , July 1, 2013 10:11 AM
    I think I will stick with Office 2003.
  • 0 Hide
    cookoy , July 1, 2013 11:11 AM
    Office is a mature product. Most commercial users want reliability and stability in a product - not so much cutting-edge. Start tinkering with familiar stuffs (aka-windows 8) and users will cry WTF. It's not as if every office worker goes to some sort of training every other week.
  • 0 Hide
    littleleo , July 1, 2013 11:49 AM
    Office 2010 was such a popular software suite its sad to see how Office 2013 and Office 365 are doing by comparison. Go read the reviews on Amazon and NewEgg and others. Office 2013 is just as popular as Windows 8. When Office 2013 came out MS stopped producing Office 2010, so unlike Windows customers, Office customers can't just buy the older more popular version. Office 2013 & 365 makes it very hard for resellers to install it and offer to their customer so most are now recommending free options instead of offering 2013 or Office 365. Where once it was the 1st option customers were given now its the 3rd or 4th or not offered at all any more. Why does Steve still have his job he should be fired!
  • 0 Hide
    littleleo , July 1, 2013 12:19 PM
    Office 2010 was such a popular software suite its sad to see how Office 2013 and Office 365 are doing by comparison. Go read the reviews on Amazon and NewEgg and others. Office 2013 is just as popular as Windows 8. When Office 2013 came out MS stopped producing Office 2010, so unlike Windows customers, Office customers can't just buy the older more popular version. Office 2013 & 365 makes it very hard for resellers to install it and offer to their customer so most are now recommending free options instead of offering 2013 or Office 365. Where once it was the 1st option customers were given now its the 3rd or 4th or not offered at all any more. Why does Steve still have his job he should be fired!
  • 0 Hide
    falchard , July 1, 2013 1:55 PM
    I just think a PhD in economics is funny. They obviously were not a good economics student or else they would have realized the cost benefit curve of a PhD in economics is not worth it.
  • 0 Hide
    wdmfiber , July 1, 2013 8:51 PM
    This past spring I seen the horror show coming. I went into a panic; trying to get a "new" multi-license copy of 2010 on disc. I was scammed once and sold 2013, but paypal got me refunded and I did find an online store that still had a copy on disc!
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