Source: Tom's Guide US | Keywords: lawsuit, vista, capable | Themes: Desktop Computers, Laptops and Notebooks
Redmond (WA) - A federal lawsuit has been filed against Microsoft, claiming it falsely advertised various computers by calling them "Vista Capable" when their system specs didn’t really meet the qualifications.
A judge announced over the weekend that it would accept the lawsuit. It attacks Microsoft for putting the "Vista Capable" certification on computers that could only run the most basic version of the operating system.
Thus, many PCs with the Vista emblem are in fact not able to run many of the Vista features that are advertised in step with the hardware. For example, the "Aero" interface, only available in the higher-end versions of Vista, is incompatible with some PCs marked as "Vista Capable".
US District Judge Marsha Pechman certified the lawsuit but said it could only look at the 2006 holiday season, when computers were branded with Vista certifications but the operating system had not yet launched. At issue is whether Microsoft created an artificial demand by tricking consumers.
Microsoft is reviewing the ruling, and does not comment on pending litigation.
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There was a DIFFERENT sticker called "Vista Premium Ready." Guess what that means? It does the high end stuff.
People are smart as ... rocks.
?adjective
1. having power and ability; efficient; competent: a capable instructor.
This isn't false advertising. This is what todays world is about as far as marketing. Companies "Blacksmith" phrases and words to get us consumers to purchase the product. As long as the machine can run Vista Home Basic there not faseley advertising. Yes, its bad business to not specify what version of vista it can and can not run. Thats there decision though. It's up to the consumer to ask questions or research the product. Also I don't remember ever seeing a "Microsoft" branded computer. if HP released a notebook with 512mb of ram instead 1GB and put a Vista Capable sticker on the thing how is that Microsofts fault. There many ways to look at this law-suit and debate it. I honestly think the consumer is to blame. We all want something for nothing, but the truth still stands "You get what you PAY FOR!"
Robbie
Business Owner
IT Professional
MCSE certified.
Vista basic IS vista.....
"A new PC running Windows XP that carries the Windows Vista Capable PC logo can run Windows Vista. All editions of Windows Vista will deliver CORE experiences such as innovations in organizing and finding information, security, and reliability. All Windows Vista Capable PCs will run these CORE EXPERIENCES at a MINIMUM. Some features available in the premium editions of Windows Vista?like the new WINDOWS AERO user experience?MAY REQUIRE ADVANCED OR ADDITIONAL HARDWARE."
Microsoft said that you may not be able to run Aero, so I don't think this has alot of ground to stand on. Of course the judge will probably side with the little guy anyway.
systems come with "designed for xp" etc - are any of us game to run xp with the minimum 64mb of ram? or even 256mb for that matter?
i think they deserved this, the normal consumer would not think that "Vista Ready" means that they can only use the basic Vista, remember we are not talking about the minority that use this site but the average Joe.... I very strongly believe the same action should also be took against "HD ready" TVs because they are not HD.
Sure they are, HD-ready just meant that they didn't have a built in HD tuner to receive OTA broadcasts, but they still had the resolution.
The issue here is that a 'Vista capable' sticker makes no distinction of the system's performance, which is really the sticking point on what can run on it. If the user did no research 'i.e. does it have a graphics card for good 3D support?' on the actual system performance, and instead used the 'vista capable' sticker as a performance benchmark then they're at fault.
"Some of these people probably know as much about computers as you know about nuclear physics (ie. nothing). Think grandparents."
If I were shopping for plutonium and got the wrong thing I also wouldn't blame the vendor, I'd think "oh shit, I know nothing about nuclear physics, what was I thinking when I decided to go buy this?".
HD-ready is in fact HD. It simply means that it doesn't include a tuner for over the air HD broadcast, but it's still got the resolution.
The issue here is that the sticker 'vista capable' doesn't discern the system performance, but people are using it as a performance benchmark. Under this lawsuit, an 'ATI' or 'Nvidia' sticker on a computer could be false advertising to someone expecting it to automatically run the latest games. If the users still don't take initiative to understand the system's performance then it's their problem.
"Some of these people probably know as much about computers as you know about nuclear physics (ie. nothing). Think grandparents."
Yet if I went out shopping for plutonium and got the wrong type I wouldn't blame the vendor, I'd blame myself for not doing my homework. People rely too much on the legal system for bailing them out on their poor decisions.
As someone who maybe knows the law a little better, I'd say that Microsoft IS legally obligated to fairly and accurately represent their products in advertising. Failure to fully disclose relevant information in an advertising claim (e.g. 'this PC is capable of running Windows Vista' without specifying that it can't run certain versions of Vista) has been ruled illegal countless times in US courts. Microsoft made a blanket claim in their 'Vista Capable' sticker, a claim which is not true in all cases, and they gave no notice in the ad about exceptions or limitations. Furthermore, that little sticker was touted by Microsoft as virtually 'the guarantee' that a specific PC could run 'Windows Vista.' If you wanted to use 'Windows Vista' you had to make sure the PC had that 'Vista Capable' sticker. Then you get home and find out it DOESN'T run a particular version of Vista. That's deceptive advertising. Ask anyone who actually has studied law and they will tell you there is a valid case against Microsoft here.
However, the 'Vista Capable' sticker makes a PERFORMANCE claim. It explicitly says what this PC is capable of, namely, running Windows 'Vista.' It does NOT distinguish between versions of Vista, it does not list (or even offer any clue) that there are exceptions, limitations, etc. It makes a blanket claim, which in many cases, is not true unreservedly. If an advertiser makes a blanket performance based claim like this, then it should be true in all instances.
To reiterate, the 'Vista Capable' sticker makes a performance claim and is quite different than the 'Intel Inside' type stickers that just identify a brand.
Also, most people I know who have little to no knowledge about PCs and do get one rarely upgrade anything on their PC for a long time (3+ years).
To sum it up, Vista Capable does not mean it can run Ultimate with all the features turned on, it just means it?s capable of running Vista. Shame on Microsoft for being sly with words, but it?s a true statement.