Windows Phone 8 Random Reboots Fix Due Next Month

Following its investigation into issues pertaining to Windows Phone 8 issues, Microsoft has confirmed plans to deliver an over-the-air software patch next month.

"We're continuing to investigate some reports of phones rebooting and have identified a cause with our partners," the company said in a statement. "We are working to get an over-the-air update out in December."

Microsoft refused to divulge into information relating to what exactly is causing the unprompted restarts or the percentage of users affected.

Owners of Windows Phone 8 devices had reported random unprompted reboots, as well as email synchronization issues. The main victims of the problems appeared to be HTC and Nokia users. The Lumia 920 in particular has apparently been prone to freezes and sub-par battery life.

Users had referred to the Skype for Windows Phone 8 preview app being the source of the issues, while a fix is said to be successful through uninstalling the application. However, some WP8 owners said the problems had persisted before the launch of the Skype preview.


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  • frye
    I've had a 920 since the day it came out.

    It did reboot once on me a week ago. I pulled it out of my pocket, pressed the power/wake button and then it rebooted for no reason.

    Battery life is fine, except that a couple times the battery has gone from ~60% down to ~20% in a span of about an hour (while not doing anything). Most of the time it's fine.

    Other than that, I love the phone.
  • halcyon
    Before today I didn't know what a Nokia 920 was but would have guessed it was a phone. Windows Phone 8 eh? ...or Android or iOS? Can't see me ever desiring an MS OS'd phone.
  • Marcus52
    Win 8 is the OS I want on my smart phone - I mean, the only reason to go for Android is that it's not iOS, it doesn't bring anything special nor is it particularly intuitive, and the previews of the Nokia 920 and HTC 8X look good, but I'm waiting for full reviews.

    If these are the only complaints, things are looking good; I've yet to see a new phone or OS for one that didn't need some kind of updating.