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Microsoft Promises Windows RT Update Bug Fix in February

By - Source: The Next Web | B 5 comments

Some users not able to access the Windows Store or Windows Update at intermittent periods.

Responding to recent bug reports pertaining to Windows RT devices, Microsoft has said it'll deliver a bug fix update for the Windows 8-based platform next month.

Windows RT users reported a bug when trying to apply the update which was introduced as part of Microsoft's Patch Tuesday. The error is said to have disabled access to the Windows Store or Windows Update sporadically.

"Some Windows RT customers who attempted to apply January’s bulletins had issues installing updates," Microsoft said. "Specifically, impacted Windows RT devices went into connected standby mode during the download of updates from Windows Update, causing the connection to be disrupted.

"We apologize for any inconvenience this may have caused and are working to correct the issue; we expect to have a fix in place in the first week of February."

The exact cause of the issue has yet to be established, with Microsoft failing to detail the scope of how many Windows RT users have been impacted.

 

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  • -5 Hide
    A Bad Day , January 24, 2013 3:21 AM
    Mistakes are always made...

    But when your product is not the most popular, and it's a somewhat major bug. Um...
  • -5 Hide
    joytech22 , January 24, 2013 3:40 AM
    I can't even install apps anymore. Windows Update doesn't work at all.
    Hello Factory Reset. -.- Stupid Surface.

    I couldn't even find a program that would record from a microphone. SERIOUSLY?
  • 3 Hide
    kpfogey , January 24, 2013 7:03 AM
    http://apps.microsoft.com/windows/en-us/app/pocket-recorder/b2be04fb-b643-4802-8f98-56f80384d31c

    did you even try?
  • 3 Hide
    bourgeoisdude , January 24, 2013 11:36 AM
    Can fix without reseting (Steven_B's first post on the page): http://answers.microsoft.com/en-us/surface/forum/surfwinrt-surfupdate/surface-rt-windows-update-will-not-connect-after/359852ed-be4a-48ac-bfcd-749f979535f5?page=3
  • 0 Hide
    alextheblue , January 27, 2013 12:38 AM
    bourgeoisdudeCan fix without reseting (Steven_B's first post on the page): http://answers.microsoft.com/en-us [...] 5f5?page=3
    30 seconds with a search engine was too much work for joytech... but factory reset, now there's a smart first resort!

    I'd love to see what he does if he has a car battery die. I'm thinking... shove the car off a cliff and then curse the manufacturer forever.
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