Skip to main content

Microsoft Gives Dog His Own Xbox Live Account

A couple of weeks ago, Greg Strope's dog Oscar spent $63 purchasing 5,000 Microsoft points while he was sleeping. At least, that's what Greg claimed.

Greg and his girlfriend say they went to sleep at around 11 p.m. At 11:40 p.m., Greg's phone buzzed, indicating that he had received an email. Assuming it was spam, Strope ignored his phone until the next morning.

When Greg did check his phone the next morning, he had an email from Microsoft confirming his purchase of 5,000 Microsoft points. With no one else in the house and a half chewed controller to throw weight behind his theory, Greg and his girlfriend Christina arrived at the conclusion that Oscar was the culprit.

However, the most surprising part of the story is not the fact that the Xbox was actually off when Greg and Christina went to bed, but that Microsoft has refunded the points, despite the fact that the company has a no refund policy on Microsoft points. Not only that but Microsoft is also giving Oscar his own Gamertag (Oscar The K9) for good measure. A PR rep for the company said they were doing it so Oscar doesn't feel left out anymore. Aw, cute!

  • kyeana
    Very well played Microsoft.
    Reply
  • ssalim
    You only need to press the big middle X button to turn it on.
    It's his fault to put his cc# stored in the xbox.
    Reply
  • wesblog
    This is unprecedented. From my experience Microsoft customer support only exist to inform you they are keeping your money. Every representative I have spoken to has told me they are completely incapable of giving refunds on inappropriate charges and one recommended I dispute it with my credit card company.

    Sure enough AMEX got my 7.95 back but one week later my xbox account was suspended despite 11 months remaining on my prepaid card, which, by the way, is not refundable.
    Reply
  • hallic7
    The guy was drunk that night...
    Reply
  • wildwell
    I'm sure his dog ate his homework in school too.
    Reply
  • johnny_5
    wesblogThis is unprecedented. From my experience Microsoft customer support only exist to inform you they are keeping your money. Every representative I have spoken to has told me they are completely incapable of giving refunds on inappropriate charges and one recommended I dispute it with my credit card company. Sure enough AMEX got my 7.95 back but one week later my xbox account was suspended despite 11 months remaining on my prepaid card, which, by the way, is not refundable.Ouch
    Reply
  • fooldog01
    Good PR move.
    Reply
  • Parrdacc
    Wow! very nice move Microsoft.
    Reply
  • fulle
    "Hey, guy, thanks for the free publicity! Here's your 60 bucks back, and we made an account for your dog. It'd be great if you can get some pictures of him playing Xbox on his account for us."

    @an actual customer "Fuck you, we're keeping your money."
    Reply
  • vicsrealms
    Its always fun to see a dog that's smarter then the owner.
    Reply