Google Cloud was down — latest on Google outage that impacted 50+ services

Google status pages show no problems

We checked several status pages for Google including the Search, Nest, Cloud and main Google sites.

As of this writing, none are showing any issues with green status across the board.

We'll monitor these pages to see if any changes occur and if they provide any information about what could be causing potential outages.

Users claim no access

Looking through comments on Down Detector, it appears that for many people reporting issues the whole system is down for them.

"On multiple Google apps like Gboard traduction/voice to speech it says 'non internet,'" one comment reads.

Tom's Guide uses some Google services and as of this writing we aren't seeing anything affecting our access to various Google accounts.

However, for those are affected, it sounds like all access has been blocked.

Nest Status Page update

The main Google status pages haven't changed but the Nest page just put up a new message.

"We're currently experiencing an outage affecting Nest Home/App and other services. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We apologize for any inconvenience this may cause."

Currently, it says that Setup & Pairing and Nest Apps are experiencing an outage, while Nest Cam Video History and Nest Cam Live Video are in a partial outage.

The page promises another update in an hour.

All of the affected Google services according to Down Detector

Based on Down Detector reports, a number of Google services are experiencing issues. Here's what we see:

• Google Search
• Google Gemini
• Gmail
• YouTube
• Google Maps
• Google Drive
• Google Nest
• Google Meet
• Google Cloud
• A bit of YouTube

Other services like Spotify, Discord, and Etsy, to name a few are also experiencing issues according to DD, though we don't know at the moment if those services run on Google platforms or another big provider like Amazon Web Services (AWS) which is also spiking right now.

Google Cloud status update

The Google Cloud status page just update showing global issues affecting the Cloud console, storage, Identity platform, Identity and Access Mnaagement, as well as data Dataproc.

Drilling down by region, the page calls it an outage.

The page has not provided a reason or if Google is investigating.

Tom's Guide has reached out to Google for more information.

Cloudflare also see reports

Cloudflare another platform provider that undergird many sites and services on the internet is also showing spikes.

The Cloudflare dashboard is showing a "broad" service outage.

According to Cloudflare, the company is seeing "intermittent failures" that they are investigating.

It's not clear yet what is causing these failures.

Google investigating

On the Google Workplace status page, a new report has gone up.

Google says it is investigating an issue affecting:

• Gmail
• Google Calendar
• Google Chat
• Google Cloud Search
• Google Docs
• Google Drive
• Google Meet
• Google Tasks
• Google Voice

The page adds that Google will provide more information "shortly."

For now, it does not elucidate what might be causing problems.

More Google Cloud sections down, no ETA on fix

The Google cloud status page just got redder as more parts of the service are having problems.

These include Memorystore, Vertex AI Search, Cloud Data Fusion, Cloud Shell, Cloud Workstations, Google Cloud Console and Google Cloud Bigtable.

A report on the page says that engineers are "continuing to mitigate the issue."

It says that there is recovery in some places but there is no ETA on a "full mitigation at this point."

Spike Downturn?

Over on Down Detector, every thing seems to be slowing down as the spikes are starting to decrease and crawl back down the mountain.

Based on what've seen in some of the status pages, some places might be getting back online but it's clear that problems still abound.

A few colleagues have reported that Google Drive won't let them upload or download documents or images right now.

We're not out of the woods yet but some people might have more access than they did previously.

Spotify

With multiple services down, we're also tracking a Spotify outage that is currently ongoing.

Follow along for updates here.

Back up, mostly

It looks Google may have solved whatever was plaguing its services.

The Google Cloud status page now says that "All locations except us-central1 have fully recovered. us-central1 is mostly recovered."

The update does say that there is no ETA for full recovery of the central region which is listed as Iowa.

Over on the Google Workspace status page, it now says that every product except Google Meet has been recovered. No word on when Meet will come back.

Current status

According to the Google Cloud status page the company's engineers have "identified the root cause and applied appropriate mitigations."

It adds that some people might still experiences some problems on an individual level. However, there is no ETA for full recovery.

As for Nest, we're still waiting on an update. The last one was at 11:37 a.m. Pacific and the site claims another would come 60 minutes later.

Google response

A Google spokesperson responded to our inquiries, but did not provide any information on what might have caused problems today. Instead they pointed back toward the status page.

“We are currently investigating a service disruption to some Google Cloud services. Please view our public status dashboard for the latest updates," a Google Cloud spokesperson told us.

AWS comment

Earlier today, AWS, another provided like Cloudflare, saw a big spike of outage reports on Down Detector.

My understanding is that many companies like Discord, which is showing issues, use multiple providers as a sort of redundancy, which may have been behind the spike for AWS.

An AWS spokesperson reached out to Tom's Guide saying that Down Detector does not accurately reflect AWS issues.

“Currently there are no broad service issues with AWS. Our services are operating normally. The only resource on the internet that provides accurate data on the availability of our services is the AWS Health Dashboard," the AWS spokesperson said.

Which Google service was hardest hit?

Here's all the Google services that were affected today:

• Gmail
• Google Calendar
• Google Chat
• Google Cloud Search
• Google Docs
• Google Drive:
• Google Meet
• Google Tasks
• Google Voice
• Google Nest
• Gemini

Google Cloud saw the biggest spike with over 13,500 reports at its peak. There are still some problems in various regions including the US-Central1 (Iowa) and a couple others but it mostly seems resovled.

However, Google Meet seems to be the most affected and as of this posting is still listed on the Workspace dashboard as having issues while the other services are showing as recovered.

Now Google Search is spiking?

Just as we thought we could put this thing to bed, we got a notice that Google Search was having problems.

Over on Down Detector, there were spikes earlier but we never really saw any issues with Google's Search function.

But as of 1:16 p.m. Pacific, about 15 minutes ago, an update appeared on the Search status page (separate from Workspace and Cloud.

This one says that several specific Search services are affected:

• Search
• Lens
• Discover
• Voice Search

We may not get an update for this one for some time. Google says that it's "working on identifying the root cause."

But that the next update "will be within 12 hours."

An update from Nest

Since it's first update, Nest has largely been quiet.

We just got a new update saying, "The issue affecting Nest Home/App and other services has been identified, and a solution is currently being rolled out. We appreciate your patience as we work to fully restore all services."

The page still lists Apps and Setup as full out with Video service as partially out.

Let us know, how did this affect you

Anecdotally, at Tom's Guide some of my colleagues had issues using Google Drive.

I, for one, didn't notice any specific issues accessing any of the Google services that I regularly use including Gmail, Drive and Search. Though I didn't need to utilize Meet today.

So, did this Google problem affect you? What services that you use caused problems?

Google on X

Throughout today's outage, Google's various social accounts on places like X stayed quiet or repeated information seen on the status pages.

However, for a time, the main Google account on X was responding people asking if they had cleared their caches. This appears to have happened before the status pages changed to acknowledge the outage.

For the most part, people weren't looking to X to get answers.

We couldn't find any official response elsewhere like Reddit.

Nest back to green

As of 2:33 p.m. Pacific, the Nest status page reads that "Everything is running smoothly."

Everything is back to green across the various Nest services.

Under the history page, it reads, "The issue affecting Nest Home/App and other services has been resolved."

Cloudflare comment

Earlier there was speculation, the services that also used Cloudflare and Google Cloud were what caused a spike of Cloudflare outage reports.

A Cloudflare spokesperson reached out to Tom's Guide confirming that the outage is related to Google Cloud.

"A limited number of services at Cloudflare use Google Cloud and were impacted," the Cloudflare spokesperson said. "We expect them to come back shortly. The core Cloudflare services were not impacted."

The outage is mostly over

For the most part things are back to normal. Most of Google's status pages are green or we're waiting on an update that might be several hours from release.

Currently, the Google Cloud page, which saw the worst of it says that most services should be working.

"Most of the Google Cloud products have confirmed full service recovery.

A few services are still seeing some residual impact and the respective engineering teams are actively working on recovery of those services.

We expect the recovery to complete in less than an hour."