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Best Buy Charging to Install PS3 Firmware Update

By - Source: Tom's Guide US | B 105 comments

Geek Squad to the rescue!

While we would all like our gadgets to be perfect when they're fresh out of the box, the modern way of fixing bugs and adding new features via firmware updates has been a blessing.

The PlayStation 3 has enjoyed new features and functionality (though there was the case of the axed Other OS install option for those who wanted to run Linux) with each firmware update.

Updating firmware is free and involves an internet connection in either the wired or wireless form (unless we're dealing with the old 20GB model).

Of course, if free sounds too cheap and hooking your new PS3 to the internet isn't possible for you, Best Buy will do it all for you as a $30 option on the consoles they have for sale.

The Best Buy Geek Squad is offering an updated firmware PS3 console for $329.98. While such a service would help those who don't have internet at home, the fact that new games often come bundled with the latest firmware required to play makes it look a little less valuable than it already is.

This is how Best Buy sells it:

  • Play(s) all Blu-ray movies and PS3 games
  • Eliminates bugs and glitches
  • System runs smoother
  • Improves connectivity to Facebook
  • Power save settings
  • Photo gallery and video editor
  • Adds PlayStation Plus
  • Improved system settings

Source: DailyTech, Reddit

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Top Comments
  • 35 Hide
    sirmorluk , October 5, 2010 1:09 PM
    The sad thing is that they will hook a bunch of idiots with this scam.
  • 28 Hide
    amk09 , October 5, 2010 1:12 PM
    this is why I don't like best buy or any big company for that matter...

    ...but I guess it's the idiots fault who pays for it, right?
  • 26 Hide
    vexos , October 5, 2010 1:11 PM
    I think the only reason you would need an update is to play a game. In 100% cases the update comes with game so... That's even worse than Apple.
Other Comments
    Display all 105 comments.
  • 35 Hide
    sirmorluk , October 5, 2010 1:09 PM
    The sad thing is that they will hook a bunch of idiots with this scam.
  • 26 Hide
    vexos , October 5, 2010 1:11 PM
    I think the only reason you would need an update is to play a game. In 100% cases the update comes with game so... That's even worse than Apple.
  • 28 Hide
    amk09 , October 5, 2010 1:12 PM
    this is why I don't like best buy or any big company for that matter...

    ...but I guess it's the idiots fault who pays for it, right?
  • 6 Hide
    TemjinGold , October 5, 2010 1:13 PM
    Marketing is about figuring out what your customers want to pay for and giving it to them. If they can make money from this, more power to them.
  • 21 Hide
    vxd128 , October 5, 2010 1:13 PM
    Wow...just wow
  • -5 Hide
    g00fysmiley , October 5, 2010 1:16 PM
    worst buy strkes again yay nieve consumers giving them gobs of money... just thike thier whole monster cables.. insulated hdmi cables are so important because of all the signal interference that cna disrupt a DIGITAL signal ... >_< idiots
  • 11 Hide
    COLGeek , October 5, 2010 1:17 PM
    If buyers don't have the smarts to do themselves (or are just too lazy), then $30 is a small price to pay to confirm their incompetence. Seems a Forrest Gump quote would work here, but that is too obvious.
  • -9 Hide
    back_by_demand , October 5, 2010 1:18 PM
    Time for Best Buy to start suing people again
    How about a theological group, the Greek Squad?
    http://theologica.ning.com/group/greeksquad?xg_source=activity
  • 7 Hide
    jazz84 , October 5, 2010 1:18 PM
    This is Best Buy, they blatantly overcharge for EVERYTHING. They get away with this because they are a store for "the masses." I'm not saying that everyone who shops there is an idiot (okay fine, 90% at least), but think about the timing here: granted, December is still a ways off, but everyone likes to get their non-offensive, non-denominational holiday shopping done early. This is likely aimed at parents who don't know any better buying the consoles for their kids. It's a scummy, sneaky business model, but this is the kind of stuff that makes Best Buy successful.
  • 13 Hide
    Anonymous , October 5, 2010 1:19 PM
    Almost as bad as when they tried to sell my mother a gold plated printer cable to go with her new HP inkjet. "cause that will make it print faster". grrr
  • -3 Hide
    darkchazz , October 5, 2010 1:21 PM
    who doesn't have internet these days?!
  • 10 Hide
    shockerz33 , October 5, 2010 1:26 PM
    yes i think for me$30 is ridiculous, but there are people out there that think a firmware update is a chip you physically install into the machine...idiot people lead to idiot charges.
  • 20 Hide
    danimal_the_animal , October 5, 2010 1:29 PM
    Geek squad BLOWS!

    Frickin amateurs that blow away your hard drive and have you buy a external hard drive to back up your data.....

    The WORST place to take your computer.....They charge more than it cost for service on your vehicle....plus they will look at all your pictures and files during their break.

    you basically have a bunch of kids who work on your computer who probably cheated on their A+ exam and don't know crap about fixing your computer.

    I don't care who tries to defend this article, because if you read toms hardware and have to go to best buy for a PS3 firmware update or your PC....Then you are LAME cause you cant even fix your own Computer!
  • 18 Hide
    scott_madison1 , October 5, 2010 1:31 PM
    danimal_the_animalGeek squad BLOWS!Frickin amateurs that blow away your hard drive and have you buy a external hard drive to back up your data.....The WORST place to take your computer.....They charge more than it cost for service on your vehicle....plus they will look at all your pictures and files during their break.you basically have a bunch of kids who work on your computer who probably cheated on their A+ exam and don't know crap about fixing your computer.I don't care who tries to defend this article, because if you read toms hardware and have to go to best buy for a PS3 firmware update or your PC....Then you are LAME cause you cant even fix your own Computer!



    Agreed, I applied there once and was over qualified because i had the A+ certification...
  • 10 Hide
    jitpublisher , October 5, 2010 1:35 PM
    That is almost as bad as their $99 charge to "optimize" your new PC for you. Just bought my wife a new laptop that was "Optimized" although I had them deduct the $99, I told them I wouldn't pay for it, all they units they had in stock were already done that way! Long story short, got it home, booted it up, and yeah, what a big ripoff it would have been to pay for. Honestly. I ended up doing a complete reinstall of the OS myself to fix everything they had screwed up.
  • 3 Hide
    drwho1 , October 5, 2010 1:42 PM
    best buy at its Lowest!
    Sony should say something and stop this nonsense!

    after all Sony put out this updates for FREE why would they want or allowed some other company like best buy to make money from Sony's propietary intellectual product. (AKA the free upgrade)

  • 5 Hide
    ArgleBargle , October 5, 2010 1:43 PM
    And the car dealer tries to sell you rustproofing, and the real estate agent conveniently forgets to tell you about the mold damage. Scams are rife in every industry. Nothing to see here. Move along.
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