Amazon Accidentally Sold Customer a Stolen iPhone

If you've ever tried to buy a smartphone on Craigslist or eBay, chances are, you've seen a few listings that look pretty suspect. Since the advent of smartphones, a person's cell phone is easily among the most expensive item they carry on a day-to-day basis. The fact that they can easily be sold for several hundred dollars on the likes of Craigslist or Kijiji makes them an attractive target for thieves.

However, while it might be easy to find stolen goods on classifieds sites like Craigslist, one would assume goods purchased from Amazon would be legitimate. Sadly, as one Amazon customer found out over Christmas, even a multinational retailer like Amazon makes mistakes. Ben Dreyfuss, who a social media producer for CNet, yesterday tweeted that Amazon had sold him a stolen iPhone to give to his mother for Christmas. Further tweets revealed that Ben had purchased the phone as a refurb through Amazon's Warehouse Deals.

Dreyfuss says he called Verizon to activate the phone and the device and was informed that the the phone was stolen. "When we called to activate it I read the MEI number and they said it was stolen. Amazon says there’s nothing to do but return it," he told one of his Twitter followers.

Though Amazon was apparently very apologetic, it seems everyone involved was very surprised that this even happened (Dreyfuss says even the Verizon employee he spoke to asked him if he was sure he didn't buy it on eBay). Indeed, it's surprising to learn that Amazon's refurb process apparently doesn't include checking to see whether the device has been stolen, even if this kind of situation is rare.

Amazon hasn't yet commented on the incident, but we'll let you know if the company releases a statement.

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  • Awesome! What a non story.
  • Those kind of things just happen to.......happen. I'm pretty sure the guy will receive even a new one from Amazon after this. In the end Amazon is a serious seller.
  • Old_Fogie_Late_Bloomer
    Or he bought two phones, one from Amazon and one from somewhere else, and is blaming Amazon in order to "phone-launder" the stolen one (for various possible reasons I can think of, ranging from mostly-innocuous to criminal).

    I mean, I suspect that he is telling the truth, I'm just saying that there are other possible explanations...