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Words Used in Email Can Predict Sender's Work Hierarchy

Sure, there are words you would never write to your boss, but people below you. But would you believe that the phrase below are indicative for an email to be sent downward?

- have you been
- you gave
- we are in
- title
- need in

And the use of the phrases below points to an email that was sent to your boss?

- the ability to
- I took
- are available
- kitchen
- thought you would

Researchers at GeorgiaTech believe they have found prove for this claim when they examined are portion of 500,000 emails sent by 150 former Enron employees.

“Across a wide variety of messages and relationships, these phrases consistently stand out as signaling a power relationship between two people,” said Eric Gilbert, assistant professor in the School of Interactive Computing. “The probability of it occurring due to chance alone is less than 1 in 1,000.

Gilbert said that the results you lead to the development of smarter email software. For example, email software could automatically predict a subset of possible recipients of an email and simplify the selection of recipients. Email messages could also get scheduling features: "Post-5 pm messages from people under you, for example, might get held for delivery until the next day, while emails from the boss—or the boss’ assistant—could go right through," the scientists said.

The entire list of phrases enabling reliable predictions is published in a paper published by Eric Gilbert.

  • cookoy
    It's only words, and words are all i have to send you in my mail.
    Reply
  • takk78
    Obviously those stupid enough to use the word "kitchen" in an email are destined for low level positions. Other phrases that indicated position of authority included, but were not limited to "It wasn't my idea" "yea but i was off the clock" "who gives a fuck"
    Reply
  • takk78
    Obviously those stupid enough to use the word "kitchen" in an email are destined for low level positions. Other phrases that indicated position of authority included, but were not limited to "It wasn't my idea" "yea but i was off the clock" "who gives a fuck"
    Reply
  • takk78
    takk78Obviously those stupid enough to use the word "kitchen" in an email are destined for low level positions. Other phrases that indicated position of authority included, but were not limited to "It wasn't my idea" "yea but i was off the clock" "who gives a fuck"takk78Obviously those stupid enough to use the word "kitchen" in an email are destined for low level positions. Other phrases that indicated position of authority included, but were not limited to "It wasn't my idea" "yea but i was off the clock" "who gives a fuck"
    Reply
  • takk78
    Im drunk. I mean my accounts been hacked.
    Reply
  • CKKwan
    the ability to
    I took
    are available
    kitchen
    thought you would

    And great, I am a boss now :D
    Reply
  • makaveli316
    one word - bullshit???
    Reply
  • sviola
    CKKwanthe ability to
    I took
    are available
    kitchen
    thought you would

    And great, I am a boss now
    INot really. Read the article again and you will see why...
    Reply
  • freggo
    Yeah, I want some AI software decide where and when my email goes out.
    Please, we can not make a "spill checkers" that catches obviously misplaced words.

    :-)
    Reply
  • Onus
    I thought you would like to know, my wife started extra seeds this year. I took some of the excess and put them in the kitchen down the hall. They are available for anyone who would like some.

    I'm certainly not ready to call BS on what was likely a very carefully done statistical analysis, but I would question its importance and relevance. Come on, Tech, you can do better.
    Reply