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Microsoft: Xbox 360 Red Rings Are Behind Us

Microsoft’s Xbox 360 is a tremendous hit amongst hardcore gamers. The system has the reputation for playing host to the majority of the top next-generation titles. However, while the Xbox 360 has the right software, it’s also known for unreliable hardware. Microsoft says that’s all fixed now.

The latest hardware revision, code named Jasper, shipped late 2008, which is expected to be the most reliable and cool-running Xbox 360 yet thanks to its 65 nm CPU and GPU.

“We're seeing great performance of the current systems, so we're really happy with the way they've been performing,” said Xbox 360 product manager Aaron Greenberg to Edge. “From friends that have had [repairs] done as of late, I can tell you from our own internal staff that we're seeing very strong performance from a quality standpoint.”

That’s great news for those who haven’t yet purchased an Xbox 360 (or have one of the new Jasper models), but it doesn’t help those who own one of the older consoles that still use the 90 nm chips.

Greenberg said that those who send in their consoles for repair could get an improved system shipped back. "We've improved that [repair] process. … What we do in general, the way that it works, is that they will fix it with the latest [hardware] improvements that we've applied [to current Xbox 360s]. Obviously we're continuously improving the technology inside the box, not to get too technical. So they'll apply that when they make the increments to your system.”

For obvious reasons, we doubt that Microsoft is replacing all 90 nm chips with 65 nm ones, but improved cooling hardware is one improvement that consumers have already seen from their refurbished Xbox 360s.

“We've put the worst behind us on this, but we know there are a few lagging systems, and so we want to take those and make it right,” Greenberg added.

The revised Jasper models hit the market nearly three years after the launch of the Xbox 360. Those who want to be able to identify if one is a Jasper before plunking down the cash should look out for the 150W power brick and console power rating of 12.1A. An early unboxing video from Microsoft’s Larry Hryb indicates that all the upcoming Resident Evil Red Xbox 360 Elite consoles should be of the Jasper variety.