In a press release sent out today, AT&T announced that wireless postpaid customers will not be charged for international long distance for calls made from the United States and Puerto Rico to Japan and text messages to Japan originating from a U.S. number. Further, the carrier will be allowing residential, wireline customers to seek credits for up to 60 minutes of direct calling to Japan. AT&T is saying these offers are in effect starting three days ago, on March 11, the day of quake and tsunami.
"We want to help our customers connect with loved ones in Japan in anyway we can," said Mark Collins, senior VP of Voice and Data Products at AT&T.
"Connecting with family and friends is most important at times like this- we want to make it as easy and worry free as possible for our customers."
AT&T has also teamed up with the Red Cross to allow people to donate via text message. Texting "redcross" to 90999 will mean a $10 donation to the Red Cross and no SMS rates apply.
AppleInsider reports that Apple is also accepting Red Cross donations through its iTunes music service. Users can donate in amounts of $5, $10, $25, $50, $100 and $200, and 100 percent of the proceeds will go to the Red Cross. Apple has also said it will not share customer information with the Red Cross.