FAQs
Is Wayfair shipping free?
At Wayfair, most orders of $35 or above will receive free standard shipping. Orders under $35 are subject to a flat shipping rate of $4.99. You can also opt for faster shipping options which will be delivered in 2 working days for an additional fee.
What is Wayfair MyWay?
Wayfair MyWay was the retailer's paid rewards scheme, which gave customers access to exclusive sales, plus 25% off installation and free delivery, for an annual fee. Wayfair replaced MyWay with Wayfair Rewards. Customers who have a Wayfair credit card can earn rewards with their purchases, and these rewards are tracked through the online portal. You'll need to login with your Wayfair account to see what you've earned and redeem it on orders.
What is the Wayfair Credit Card?
Wayfair has two credit card options designed to help shoppers save money. Consumers earn Wayfair Rewards Dollars based on purchases they make with these cards. The Wayfair Credit Card offers $40 off your first order of $250 or more, as well as 5% back in Rewards Dollars. Meanwhile, the Wayfair Mastercard offers the same perks, but adds 3% back in Rewards Dollars at grocery stores, 2% back in Rewards Dollars on online purchases, and 1% back in Rewards Dollars everywhere else. Neither of the cards requires an annual fee. You can sign up for either card at Wayfair website.
What is the Wayfair returns policy?
Most products can be returned within 30 days of delivery. Make sure they're sent back in their original packaging and condition. Any delivery fees will not be refunded, and you will need to cover the cost of your returning your order. To start your return, head to your Wayfair Account page and click on 'My Orders'. For more information, head to the Wayfair Returns page.
How can I contact Wayfair?
If you need to get in touch with the Wayfair customer service team, you can do so via the Live Chat feature on their website. Look for the chat icon in the right-hand corner. You can also their team on 877-929-3247.
Hints and tips
Wait for Way Day discounts: Way Day is an annual event run by the retailer, with a day of sales in April and another longer event usually taking place in October. It offers up to 40% off products across the range. 2022 marked Wayfair's 20-year anniversary, so the October event was extended to a 5-day event and saw a range of price drops.
Check Wayfair's doorbuster deals: These daily deals can knock up to 70% off select items. It's worth noting that many of these deals expire rapidly and are available for a limited time only, so check in each day for new savings and snap them up when you can.
Opt for open-box items: Buying refurbished is a great way to save money. Wayfair offers hundreds of returned and like-new items for sale every day. These open-box deals include everything from kitchen stools to living room sofas.
Invite a friend to Wayfair: If you know a friend or family member who'd like the Wayfair range, you can send them an invite to earn Wayfair Rewards worth $10 once they make their first purchase worth $50 or more.
Join Wayfair Professional: If you own a business, join Wayfair Professional to get exclusive insider prices on plenty of products and save between $25 and $100 on your orders. You'll also get free shipping on all orders, saving you on extra fees.
Download the Wayfair app: Wayfair has an app for Android and iOS that you can download for free. The app lets you shop for items, place orders, track your deliveries, and manage payment details. You'll also get access to exclusive savings of up to 10% on selected items.
How to use Wayfair coupons
1. Find one of our Wayfair coupons you'd like to use and click "Get Code".
2. Copy your code for later and head to the Wayfair website to start shopping.
3. Add the items you're after to your shopping cart as you go and click on it when you're ready to buy to go the the checkout.
4. Underneath the "Proceed to Checkout" button is a field called "Add Gift Card/Promo Code". Enter your promo code here and click the "Apply" button,
5. Your order total should now change to reflect your discount. Proceed through the checkout as normal to place your order.
How we source coupon codes
The coupons you’ll find on Tom’s Guide have been sourced by our dedicated coupons team, who use the web, our relationships with retailers, & our affiliate networks to find the latest codes. The offers on each coupon page are updated every few days to ensure we feature the freshest ways to save, and our commercial team (based in London) also sources exclusive codes and sales info directly from some of the biggest retailers around.
How we test coupon codes
All the coupon codes we list on our pages have been tested by our deals & offers teams to check they work as intended before they’ve been uploaded. You’ll find a wide range of coupons on Tom’s Guide, including free shipping offers, student discounts, and savings on various kinds of products.
To ensure that all listed codes are available to use, we don’t include any one-time use or user-specific coupons. We also provide as much information as we can to keep things as clear as possible - any expiry dates or terms & conditions will be listed alongside the code. Look for the ‘Terms & Conditions’ text - you’ll be able to click this to expand this section for more details.
What to do if a coupon code doesn’t work
We take care to only list tried & tested coupons on our pages, so all codes should be active and confer the listed discount or deal. However, although we keep up to date with expiry dates and any terms & conditions, sometimes retailers change these before we can update our pages.
Should a coupon fail to work as expected, check you meet any listed requirements. These can include minimum spends, multibuy offers, or product-specific promotions (i.e. 10% off selected tablets). You can view all associated requirements by clicking “View terms and conditions” below your code.
If this does not solve your issue, you can contact our customer service team by emailing coupons.tomsguide@futurenet.com. Make sure to let us know which coupon you were trying to use and which page this was listed on, and we’ll be in touch to help as soon as possible.
How we make money
Tom’s Guide makes money from coupons through a commission-based model. We have agreements in place with each retailer on our site - for every purchase made using one of our coupons or deals, we earn a small percentage of the order total back in commission.
Thanks to this model, we can save our customers money without charging them a thing. You won’t pay a penny to get the discounts listed on our pages, so whichever code or deal you choose, you’ll get exactly what it says on the tin.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
