FAQs
Does Sam's Club offer free shipping?
Sam's Club offers free shipping for Sam's Club Plus members only. Plus members receive free shipping on all orders with no purchase minimum required. A Plus membership costs $100 per year. (By comparison, a regular membership costs $45 per year, but doesn't include free shipping, so you'll need to pay shipping fees).
Do I need a Sam's Club membership to buy their products?
You don't need a Sam's Club membership to shop at their stores, but guest checkouts will incur a 10% fee on all prices, so if you're shopping regularly, you'll benefit from a membership. You'll also be able to order using the Pickup and Scan & Go features, making your in-store shopping experience quicker.
How much is a Sam's Club membership?
Standard Sam's Club memberships cost $50 a year, whilst Sam's Club Plus will cost you $110 per year. However, as part of the extra annual cost, Plus will bring you additional benefits that could save you even more on your shopping, including free shipping, Sam's Cash for Plus, free curbside pickup (rather than a $4 fee each time), and savings at the pharmacy and opticians. You'll also enjoy 3% cash back at Sam's Club (versus the 1% cash back rate for a standard Club membership).
What is Sam's Club Member's Mark?
Member's Mark is Sam's Club's range of own-brand items, and covers everything from groceries to clothing. Member's Mark offers cheaper options if you don't want to splash out on big-name brands. Keep an eye out for the distinctive black & white logo on products for a chance to save.
What is the Sam's Club returns policy?
Members can return most items at any time to arrange a replacement or a refund, except for electronics (which most be returned within 90 days), motorsports & heavy commercial goods (which must be returned within 30 days), and cell phones (which must be returned within 14 days). Some items are only returnable at some stores, whilst others are not eligible for returns under any circumstances - be sure to check each item when purchasing.
How can I contact Sam's Club?
If you want to get in touch with the Sam's Club team, you can call them on (888) 746-7726 and speak with a representative Monday to Saturday between 7am - 11pm (CST) and Sunday between 10am - 8pm (CST). You can also use the Live Chat feature, which can be found through the website, during the same hours.
Hints and Tips
Browse Sam's Club Savings: Sam's Club offers deals year-round. One of the best places to look for sales is via the Sam's Club Instant Savings page. You can also find savings through the Super Savings center. Check both these sections to find up to 90% off selected items.
Choose the right membership: There are two Sam's Club membership levels to choose from. The basic tier is $50 a year, whilst Plus is $110 per year, but comes with additional benefits that add up to savings if you're a frequent enough shopper. Make sure to choose the tier that reflects how often you shop with the retailer to justify your membership fees.
Consider a Sam's Club credit card: The Sam's Club credit card is a retailer-exclusive Mastercard that lets you earn rewards (Sam's Cash) on your Sam's Club purchases. How much you earn is based on what kind of membership you have. For instance, Club members get 1% cash back on their purchases, whereas Plus members get 3%. However, both membership types earn 5% cash back on gas and 1% back on other purchases, such as those made at the pharmacy, with a valid Sam's Club credit card. If you're in the market for a new credit card and are a regular shopper, this could help you save in the long run.
Sign up for e-mail promotions: Sam's Club regularly sends e-mails with sales and promos. The sales can be in-store, online, or both. Just provide your chosen email address and they'll be sent to your inbox regularly so you never miss a discount.
Download the Sam's Club App: The Sam's Club app is free to download on iOS & Android devices, and lets you browse their full range, find Sam's Club locations, shop faster with the scan & go feature, and more. You'll also get to access exclusive app-only discounts to help you save.
How to use Sam's Club promo codes
1. Choose one of our Sam's Club coupon codes you'd like to use and click "Get Code" to reveal it.
2. Copy the code to your clipboard for later, then head to the Sam's Club website to start shopping.
3. Add the item(s) you want to buy to your shopping cart as you go, then proceed to the view shopping cart option.
4. On the right column (below the estimated total), you'll see a field labeled "Offer code." Click inside the field and manually enter your Sam's Club coupon.
5. Hit the "Add" button and your coupon will be activated. You'll immediately see the new lower price.
6. Proceed through the rest of the checkout as normal to place your order.
How we source coupon codes
The coupons you’ll find on Tom’s Guide have been sourced by our dedicated coupons team, who use the web, our relationships with retailers, & our affiliate networks to find the latest codes. The offers on each coupon page are updated every few days to ensure we feature the freshest ways to save, and our commercial team (based in London) also sources exclusive codes and sales info directly from some of the biggest retailers around.
How we test coupon codes
All the coupon codes we list on our pages have been tested by our deals & offers teams to check they work as intended before they’ve been uploaded. You’ll find a wide range of coupons on Tom’s Guide, including free shipping offers, student discounts, and savings on various kinds of products.
To ensure that all listed codes are available to use, we don’t include any one-time use or user-specific coupons. We also provide as much information as we can to keep things as clear as possible - any expiry dates or terms & conditions will be listed alongside the code. Look for the ‘Terms & Conditions’ text - you’ll be able to click this to expand this section for more details.
What to do if a coupon code doesn’t work
We take care to only list tried & tested coupons on our pages, so all codes should be active and confer the listed discount or deal. However, although we keep up to date with expiry dates and any terms & conditions, sometimes retailers change these before we can update our pages.
Should a coupon fail to work as expected, check you meet any listed requirements. These can include minimum spends, multibuy offers, or product-specific promotions (i.e. 10% off selected tablets). You can view all associated requirements by clicking “View terms and conditions” below your code.
If this does not solve your issue, you can contact our customer service team by emailing coupons.tomsguide@futurenet.com. Make sure to let us know which coupon you were trying to use and which page this was listed on, and we’ll be in touch to help as soon as possible.
How we make money
Tom’s Guide makes money from coupons through a commission-based model. We have agreements in place with each retailer on our site - for every purchase made using one of our coupons or deals, we earn a small percentage of the order total back in commission.
Thanks to this model, we can save our customers money without charging them a thing. You won’t pay a penny to get the discounts listed on our pages, so whichever code or deal you choose, you’ll get exactly what it says on the tin.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
