FAQs
Does Newegg offer free shipping?
Although Newegg offers free shipping, it's not always available on all products. To find out if the device you want includes free shipping, just look at the product page for any orange banner that says "FREE SHIPPING", which is usually located above the price. If you live in or near City of Industry in California, you can also drive up to Newegg's Will Call center to pick up purchases made online. Orders must be processed by 3:30pm local time the day of pickup, otherwise they won't be available for pickup until the next day. You'll need to show a photo ID, the credit card used to make the purchase, and a printed copy of your "will call pickup slip" to collect your items.
What is Super Eggsaver Shipping?
Super Eggsaver Shipping is a free method of shipping that usually takes from 4 to 7 business days to ship. Keep in mind that the service may use more than one shipping carrier to deliver your package.
Is there a Newegg sale?
Newegg frequently runs sales throughout the year, with seasonal savings around big holidays like Christmas, New Year's and Black Friday, as well as spot sales on selected items throughout the year. We've previously seen the likes of $100 off Sony noise-canceling headphones at Newegg, and you can find the latest Newegg deals on this page.
What is the Newegg Rebate Center?
In addition to Newegg Promo Codes, shoppers can save at Newegg via the website's rebate center. Here you'll find mail-in rebates on all types of products sold on Newegg. Unlike coupons which can be activated instantly, rebate must be mailed in along with the UPC bar label from the product you purchased. As a result, you'll have to pay full price for the item you want and then you'll get your mail-in rebate after the manufacturer has processed your rebate.
How do I contact Newegg customer service?
If you have a query about your order or something else that you can't answer online, Newegg customer service can be reached by calling (866) 865-2734 Monday to Friday between the hours of 8am - 5pm (PST). You can also head to the Newegg website and access their contact form on the 'Contact Us' page.
Hints and tips
Shop Newegg's Shell Shocker Deals: Shell Shocker Deals are short-lived discounts that are refreshed daily and can knock up to 70% off selected items. The discounts can spotlight a wide range of products from gift cards to PCs. You can find the latest Shell Shocker deals in the dedicated section on the Newegg website.
Collect EggPoints: Customers who have created a Newegg account can collect EggPoints every time they make a purchase. EggPoints can be redeemed on future Newegg orders to shave a few dollars off the total. It's free to create an account and start collecting points, making for a great way to save on repeat Newegg orders.
Try your luck with Newegg Shuffle: With Newegg Shuffle, customers can enter draws to win the chance to buy selected products for lower prices before they've even been released. It's a great way to stay ahead of the curve on new tech and save on the price.
Newegg Combo Deals: Combo deals are items that have been coupled together and offered at a slight discount versus buying them separately. Popular Newegg Combo Deals can include a motherboard with a processor, a 4K TV with a soundbar, or a gaming console with a selection of games.
Check out refurbished deals: Newegg has its own section dedicated to refurbished items. Refurbished deals can range from robot vacuums to OLED TVs, and can save you as much as 40% off the usual price of selected items.
Look out for rebates in the Newegg Rebate center: The Newegg rebate center is the place to find any rebates on products. Make sure to look through the available rebates and be sure to mail them in to their team to receive a portion of the price back from the manufacturer after you've paid full-price.
How to use Newegg promo codes
1. Choose one of our Newegg promo codes you want to use and click "Get Code".
2. Copy the code to the clipboard, then head to the Newegg website.
3. Log in to your Newegg account or set one up, then start adding the item(s) you wish to buy to your shopping cart.
4. Start the checkout process and on the first page of checkout — to the right of the shipping section — you'll see a section that says Apply Promo Code.
5. Click that box and an empty field will appear below it. Enter your coupon code here and then click apply to activate your coupon code.
6. Check your discount has been applied and proceed through the rest of the checkout as normal to place your order.
How we source coupon codes
The coupons you’ll find on Tom’s Guide have been sourced by our dedicated coupons team, who use the web, our relationships with retailers, & our affiliate networks to find the latest codes. The offers on each coupon page are updated every few days to ensure we feature the freshest ways to save, and our commercial team (based in London) also sources exclusive codes and sales info directly from some of the biggest retailers around.
How we test coupon codes
All the coupon codes we list on our pages have been tested by our deals & offers teams to check they work as intended before they’ve been uploaded. You’ll find a wide range of coupons on Tom’s Guide, including free shipping offers, student discounts, and savings on various kinds of products.
To ensure that all listed codes are available to use, we don’t include any one-time use or user-specific coupons. We also provide as much information as we can to keep things as clear as possible - any expiry dates or terms & conditions will be listed alongside the code. Look for the ‘Terms & Conditions’ text - you’ll be able to click this to expand this section for more details.
What to do if a coupon code doesn’t work
We take care to only list tried & tested coupons on our pages, so all codes should be active and confer the listed discount or deal. However, although we keep up to date with expiry dates and any terms & conditions, sometimes retailers change these before we can update our pages.
Should a coupon fail to work as expected, check you meet any listed requirements. These can include minimum spends, multibuy offers, or product-specific promotions (i.e. 10% off selected tablets). You can view all associated requirements by clicking “View terms and conditions” below your code.
If this does not solve your issue, you can contact our customer service team by emailing coupons.tomsguide@futurenet.com. Make sure to let us know which coupon you were trying to use and which page this was listed on, and we’ll be in touch to help as soon as possible.
How we make money
Tom’s Guide makes money from coupons through a commission-based model. We have agreements in place with each retailer on our site - for every purchase made using one of our coupons or deals, we earn a small percentage of the order total back in commission.
Thanks to this model, we can save our customers money without charging them a thing. You won’t pay a penny to get the discounts listed on our pages, so whichever code or deal you choose, you’ll get exactly what it says on the tin.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
