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XP won't setup USB mouse

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Anonymous   08-19-2005 at 03:34:38 AM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

 

I have 2 Acer Aspire 3500 notebooks running XP Home. I decided to add a mouse
to the machines. The first machine the mouse installed without a problem (as
expected). On the 2nd machine, the mouse is recognised as a USB device, but
then appears in Device Manager as an unknown device. Tried uninstalling and
re-installing. Tried dis-connecting and reconnecting without success. I tried
a different mouse - still no luck. The other mouse worked fine on the other
machine. I know the USB ports are OK. I have used flash drives and a numeric
keypad without a problem.

Usually the properties of the "unknown device" says the driver is not
installed, or during the process it may say that there is a problem with a
line in the INF file. Which INF file would that be? Is that really the
problem?

Any suggestions?

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