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I can not turn on my T5 !

Forum PDA : Palmpilot - I can not turn on my T5 !

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Archived from groups: comp.sys.palmtops.pilot (More info?)

 

I was using my calculator program KK-12c (demo) and to exit out of the
program, I pressed the 'home' button (the left most button). The T5 looked
like it turned itself off (crashed), so I pressed the turn on button.
Nothing. I then tried every reset commands listed on the Palm knowledge
base (soft, hard, in cradle, zero out) but nothing seems to turn on the T5.
None of the resets registers any kind of reaction from the T5. The T5 was
fully charged the night before, so its not the battery, but I've plugged it
in overnight, just in case, but I still get no reaction.

Is it dead? Are there any other way to try to start it? I just don't want
the hassle of sending it for repairs and waiting for weeks for it to come
back. But if this is the only solution, so be it... Lucky that I've kept
my 5 year old Vx in my closet, I can continue reading my Harry Potter !

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Archived from groups: comp.sys.palmtops.pilot (More info?)

 

Kozo Morimoto wrote:

> I was using my calculator program KK-12c (demo) and to exit out of the
> program, I pressed the 'home' button (the left most button). The T5
> looked like it turned itself off (crashed), so I pressed the turn on
> button.
> Nothing. I then tried every reset commands listed on the Palm knowledge
> base (soft, hard, in cradle, zero out) but nothing seems to turn on the
> T5.
> None of the resets registers any kind of reaction from the T5. The T5 was
> fully charged the night before, so its not the battery, but I've plugged
> it in overnight, just in case, but I still get no reaction.
>
> Is it dead? Are there any other way to try to start it? I just don't
> want the hassle of sending it for repairs and waiting for weeks for it to
> come
> back. But if this is the only solution, so be it... Lucky that I've
> kept my 5 year old Vx in my closet, I can continue reading my Harry Potter
> !

You could try to open the device and drain the battery or just remove it for
a minute, then re-attempt with emptied memory. Needless to mention, the
warrantee will go void so it's not worth it. I heard similar stories in the
past, so I suggest you just remain patient while a replacement gets
shipped. I am sure Palm will take care of your old unit and use it as a
refurbished device that somebody else can use.

Roy

--
Roy S. Schestowitz
http://Schestowitz.com

Reply to Anonymous

Archived from groups: comp.sys.palmtops.pilot (More info?)

 

Kozo Morimoto wrote:
> I was using my calculator program KK-12c (demo) and to exit out of the
> program, I pressed the 'home' button (the left most button). The T5
> looked like it turned itself off (crashed), so I pressed the turn on
> button.
> Nothing. I then tried every reset commands listed on the Palm knowledge
> base (soft, hard, in cradle, zero out) but nothing seems to turn on the
> T5.
> None of the resets registers any kind of reaction from the T5. The T5 was
> fully charged the night before, so its not the battery, but I've plugged
> it in overnight, just in case, but I still get no reaction.
>
> Is it dead? Are there any other way to try to start it? I just don't
> want the hassle of sending it for repairs and waiting for weeks for it to
> come
> back. But if this is the only solution, so be it... Lucky that I've
> kept my 5 year old Vx in my closet, I can continue reading my Harry Potter !

I had a similar failure with my Zire 72s, except that I wasn't using it when it
failed.

It was sitting on my desk to my right while I was working. I keep my office
dim, so I saw it come on. I figured it was an alarm, except it didn't beep nor
did the LED blink. I turned to look at it, and could see it wasn't an alarm
display, and I didn't recognize it as any of the usual displays. The display
went off before I could pick it up to take a good look. No attempt to get it
started again worked. It was till under warranty, so I exchanged it. An oddity
to all this was that, thought it was "dead, I left it on my desk while waiting
for the exchange, and late the next evening it flashed on for just long enough
for me to notice it in my peripheral vision then went off again.

- Bill

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