Dear Sir,
We purchased a Samsung 42" TV, 2 and 1/2 years ago. We paid over $1,000.00 for it and expected it to last more than 2 and 1/2 years before needing repairs.
Needless to say, the pixels are going bad. We have DirecTV. As of today, 12 pixels are broken. Each day one or more break. We did not buy an extended warrantee at the time of purchase, because we have a Hitachi for over 20 years and have not spent $1.00 on repairs. We can't afford to have this TV fixed and before long won't have any pixels left to see the picture.
I am hoping that this note doesn't fall of deaf ears and that you will do something to rectify this unfortunate situation. Thank you.
Sincerely,
Ann Careccia
