Never, never, ever buy anything with the Westinghouse brand name on it!
I bought an inexpensive LCD HD TV...., my first one when my old TV died, and after six months, the HDMI port quit working and the sound had deterieorated to the point that it could hardly be heard.
It's a long sad story, but I wound up taking it to one of only two repair facilities they have within driving distance of Chicago, and they have to order parts and have told me it'll be at least a month or longer before they can get them.
The repair place suggested I call their customer support line back and see about getting a replacement instead.
I've found that the Westinghouse name, which now appears to be owned by some Korean comglomerate, has what has to be the worst customer support and service department in the world!
As I said, it's a long story, but they seem to have absolutely no interest in their customers once the money has changed hands. It's going to be many weeks, perhaps months before I ever see my TV again, (if at all), and they don't seem as if they could care any less about it!
I've learned my lesson. I'm going to find the name of that conglomerate and make sure I never buy anything from them again, and I'm going to spread that word as far and wide as I can.
Go ahead and buy from them if you want, but you better hope you never need any help or service from them!
What a long fall for one of the earliest and most well known names in the consumer electronics industry!
------------------------------Intel X3360, EVGA 790i Ultra, 4 gig DDR3-1333, 2-BFG 8800GTX OC's in SLI, Silverstone 1000watt PSU, WD Raptor 150 gig 10K RPM SATA HD for OS, Win XP Pro and Vista Ultimate in dual-boot setup, 2-500 gig Seagate SATA HD's for storage, 24" and 19" LCDs, Ther
I'm on Westinghouse TV #2 and it is a steaming pile of sh*t just like the first one. I called Westinghouse and their only offer was to refer me to an "800" number of an in-home repair service, which I must pay for myself. NEVER BUY WESTINGHOUSE electronics!
I also bought a Westinghouse 47"LCD. After exactly 1-1/2 years the picture went out. I tried calling and emailing Westinghouse. NO ANSWER from either. Called again and was told to call a certain 800 #. They answered the phone for Vizio warranty/vizio non-warranty. I left my name and number. Absolutely NO calls back from anyone. I then called a local TV repairman. He stated that he thought that he could repair my TV for $225.00 but then went on to say that he could not get technical support from Westinghouse and that he did not no if parts were even availiable. His fee to me (if he could NOT repair my TV was 145.00. I chose to buy another brand of TV. I Will NEVER buy any Westinghouse products again and trust me, I will pass the word about the poorest customer service that I have ever encountered.
