NGage disaster..!

Archived from groups: alt.cellular.nokia (More info?)

the default security code for Nokias is 12345 not 1234

May help.

Mike

"Martin" <zedolf@o2.co.uk> wrote in message
news:35d961F4l682gU1@individual.net...
> My nephew recently got sent the Caribe bluetooth worm and (!!) installed
it
> on his NGage.
> His NGage sent it to my sister's 3650 and she installed it too!
>
> So i got the job of sorting both the mobiles out.
>
> Easy enough - i downloaded the removal tool from the Kaspersky Anti-Virus
> Labs.
> I transferred it to my 7600 and then sent it to the 3650 via Infa-Red, to
> avoid using the 3650's bluetooth.
> It installed and removed Caribe - a second run of the removal tool showed
> the 3650 to be rid of Caribe.
>
> Next i looked at the NGage and a scribbled note from my nephew...
> He tried to remove Caribe from both mobiles - he backed up both mobile's
to
> his pc using a bluetooth dongle.
> Dunno how he did it but he next restored the 3650 backup to his NGage.
> Result - the NGage is still infected with Caribe and is as good as
useless.
> The NGage shows nothing but a Memory Full error when he tries to access
any
> menu functions.
> The 4 way jog button does nothing either.
> So navigaing through the menus to clear the NGage internal memory, or
> possibly reset the mobile is impossible.
> Also it cannot receive the Caribe removal tool via bluetooth - he disabled
> bluetooth before wrongly restoring the 3650 backup, and now the menu is
> accessible.
>
> Endless searches on the www have got me no answers for a fix.
> Using the *#7370# code to reset the NGage fails - asks for an Unlock Code
i
> use 1234 but it does nothing.
>
> Plugging the NGage into my pc via USB is no good as is any attempt to
> connect to it's bluetooth.
> In fact i'm sure that the NGage's internal memory is inaccessible via
either
> bluetooth or USB so exactly how he managed to restore the 3650's backup
> wrongly escapes me!
>
> The nearest Nokia Service Centre is 40 miles away and will try a software
> reflash - the NGage is still covered by warranty.
>
> Is this my only option?
> Is there no way for me to fully reset the NGage and clear it's internal
> memory and settings?
>
> Thanks.
>
> Martin.
>
>
>
>
>