CompUSA really won't price match.

Archived from groups: comp.sys.laptops (More info?)

Does anyone know where I can get a service manual for A HP Pavilion ZE1210
laptop?



I've got one that I can't do anything with.... shuts down after a few
minutes. Must be a hardware problem? Battery and charging system test
fine. May be temperature or something else?????



Thanks...

Archived from groups: comp.sys.laptops (More info?)

personally I would not buy from either store. If you have a problem you will
see what I mean and put best buy in the mix.
"Ben in TN" <sea-doo@wolfplayer.us> wrote in message
news:1108620740.f82678250119466bb2264f67939d7e9c@teranews...
> Went laptop shopping today and bought a HP Pavilion zv5410us Circuit city
> had it for $950 after $200 in rebates. One rebate is for $150 through
> Circuit City and one is for $50 through HP. CompUSA had the same laptop
> for $1099 after the $50 through HP. I had rather of bought it through
> CompUSA simply because they had 24 months with no interest and Circuit
> City had 12 months with no interest. Anyway, salesman at CompUSA gets out
> a new 5410 and takes it to the cashier where a senior sales guy was and I
> tried to get him to match Circuit City's price which was in their weekly
> ad that I handed to him. He said he couldn't match but, could give me a
> $150 gift card that I could use at some time in the future or if I bough
> their extra insurance plan I could use the $150 right then to pay for the
> laptop and their lucrative insurance plan on my new laptop. So I said
> thanks but, no thanks and went and bought it at Circuit City.
>
> Ben
>

Archived from groups: comp.sys.laptops (More info?)

Ben in TN wrote:

> "Barry Watzman" <WatzmanNOSPAM@neo.rr.com> wrote in message
> news:4214B9A5.3080100@neo.rr.com...
>> NONE of the retailers price matching programs match rebates.
>>
>> In fact, you were offered a very good deal by CompUSA, in my view.
>>
>> The actual before rebate prices were the same, $1149. You had a $50
>> rebate in both instances (taking it to $1099). You then had a $150
>> rebate
>> at Circuit City, or a $150 gift card on-the-spot at CompUSA. I'm very
>> surprised that CompUSA gave you that gift card deal -- normally, they
>> don't match rebates -- but I'd rather have an assured, on-the-spot gift
>> card than a rebate that I might get - maybe - after 60 to 120 days.
>
> You don't sound like much of a consumer to me. I'd rather have my $150
> rebate in the form of a check that I cash and use that money for what I
> want

A bird in the hand beats two in the bush. That gift card was in hand right
then and there, not mail something in and pray that they actually send you
a rebate.

> and I'll likely put the entire $200 in rebates onto my Circuit City
> card to pay down the balance and as long as it gets here within a year I
> don't care. I don't know when CompUSA would have something for $150 that
> I'd want
> anyway. For most electronic things such as RAM, Hard drives, video card
> etc. You can get them cheaper in a local store than from pricewatch and
> pricegrabber only when the stores are running some good rebates on those
> items. As far as this situation, the $150 rebate was a rebate to Circuit
> City which means Circuit City was footing the bill or taking the hit so to
> speak on that laptop. Why could CompUSA not do the very same thing?

You're confusing "what CompUSA can do" with "what CompUSA allows a store
manager to do". Yes, CompUSA could offer such a rebate. But that decision
is not made by a store manager.

> Do
> you think Circuit City is buying those laptops at more of a discount than
> CompUSA? Or why was CompUSA willing to go ahead and sell me the laptop at
> the same end price as Circuit City and let me have the $150 off instantly
> if I also bought one of their highly over priced insurance plans on that
> same
> laptop?

_CompUSA_ didn't offer you anything. A _store manager_ tried to cut you a
deal. If he cuts you a deal that exceeds his authority then he gets it
taken out of his pay or loses his job.

> Those things are pretty much a rip off since their insurance plan
> starts when you buy the laptop and you already have a factory warranty on
> parts and labor for 1 year. Furthermore, the CompUSA extended warranty
> work is performed by the guys they have in the back of a CompUSA store and
> I have already dealt with some of those guys and the ones that I have met
> knew less
> about computers than myself. I pity the fool who does not price shop and
> has never filled out a rebate.

I pity the fool who turned down a gift certificate in hand for cash in the
future and then never saw the cash.

>> Ben in TN wrote:
>>> Went laptop shopping today and bought a HP Pavilion zv5410us Circuit
>>> city had it for $950 after $200 in rebates. One rebate is for $150
>>> through Circuit City and one is for $50 through HP. CompUSA had the
>>> same
>>> laptop for $1099 after the $50 through HP. I had rather of bought it
>>> through CompUSA simply because they had 24 months with no interest and
>>> Circuit City had 12 months with no interest. Anyway, salesman at
>>> CompUSA gets out a new 5410 and takes it to the cashier where a senior
>>> sales guy was and I tried to get him to match Circuit City's price which
>>> was in
>>> their weekly ad that I handed to him. He said he couldn't match but,
>>> could give me a $150 gift card that I could use at some time in the
>>> future or if I bough their extra insurance plan I could use the $150
>>> right then to pay for the laptop and their lucrative insurance plan on
>>> my
>>> new laptop. So I said thanks but, no thanks and went and bought it at
>>> Circuit City.
>>>
>>> Ben

--
--John
Reply to jclarke at ae tee tee global dot net
(was jclarke at eye bee em dot net)

Archived from groups: comp.sys.laptops (More info?)

J. Clarke <jclarke@nospam.invalid> wrote:
> Ben in TN wrote:
>> about computers than myself. I pity the fool who does not price shop and
>> has never filled out a rebate.
>
> I pity the fool who turned down a gift certificate in hand for cash in the
> future and then never saw the cash.

Agreed. Even if the rebate check did come in 90 days, let's look at things:

- Can easily get 95c on the dollar for the CompUSA gift card, locally --
possibly within minutes of receiving the gift card (just find sombody in the
store who's buying something > $150, not hard)

- 90 days of inflation + lost interest... let's say you put that on a credit
card which charges 15% APR. 90 days turns that $150 into $155.70 on your
credit card. (Actually probably more since I'm just using interest
compounded monthly.) Meaning you're only *really* getting $144.30 back with
your rebate (simply subtracting out the interest you paid). Which is 96 cents
on the dollar, 3 months later. I'll take 95 cents on the dollar now to 96
cents on the dollar in 3 months, any day. Add in postage and the amount of
time spent filling out the forms, and you could actually be looking at
less money with the rebate, depending on the value of your time.
(Obviously not much for any of us here who are given to making long posts
on Usenet.

Archived from groups: comp.sys.laptops (More info?)

Apparently you didn't read my initial post or the other 2 person's posts or
you suffer from poor reading comprehension. Circuit City was offering 12
months no interest and CompUSA was offering 24 months no interest. The 24
months of no interest was the only reason I tried to buy from CompUSA. So
I'll have this laptop easily paid for within 12 months but, 24 months of
free interest would have been even easier. So I'm not taking a hit on
finance charges and when my rebate checks come back I'll likely put them
towards the remainder of the balance on the Circuit City credit card to pay
off the laptop even faster. Now back to the fear of rebates, it's apparent
that those other 2 noobs do in fact have a fear of never receiving the
rebate check once they have submitted a rebate. I'm not putting words in
anyone's mouth. It should be apparent to anyone reading this group that the
other 2 people are scared of using rebates. I have received almost no
useful help in this group as evidenced by no one being able to answer my
touch pad question so I wonder if anyone is ever helped by reading this
group.

"wbw" <wbwither@y-a-h-double-o.com> wrote in message
news:T4bRd.12$45.3390@news.uchicago.edu...
> Ben in TN <sea-doo@wolfplayer.us> wrote:
>>
>> Once again, I can't believe how stupid your point is. You have no point.
>> Try to buy gas or anything else with a gift card from CompUSA. Do black
>> helicopters hover over your house at night in your world? It almost
>> makes
>> me want to scan the rebate check when I get it and post it on my website
>> just to prove to you that people actually do receive rebate checks when a
>> rebate form has been filled out properly along with the upc code from the
>> box. Heck, there are 2 rebates on this laptop and I can say with
>> confidence
>> that I will receive both of those rebate checks within the period of time
>> that they claim I will receive them. How are you brave enough to even
>> venture onto the internet? I suppose you're also too afraid to reveal
>> your
>> credit card number and purchase something online. I never knew there
>> were
>> people who had a phobia of submitting rebates. I bet that if there isn't
>> already a term used for people like you there soon will be.
>>
>
> Classic worthless "debate" tactic. Nobody's saying that rebates don't
> work.
> Nobody's said that they're scared of rebates. Stop putting words in
> people's
> mouths. We've all done rebates. I've got several outstanding right now
> (yes,
> including a couple that are well overdue). All that we're saying is that
> you
> made a poor economic choice, based on the information you've provided. A
> giftcard now versus a rebate a few months down the road (especially since
> you said you'll be putting it on a credit card) is a poor choice, even
> more
> so given that there is *some* uncertainty to a rebate, however low.

Archived from groups: comp.sys.laptops (More info?)

I started to address your post in some detail, then I realized that rather
than any substantive argument you were engaging in an extended personal
attack.

So we have (a) all upset because CompUSA wouldn't give you the deal you
wanted, and (b) are buying computer stuff when you need a rebate to pay for
gas and (c) anyone who disagrees with you you call a coward and start
bringing in "black helicopters". What it all boils down to is that I've
got one hand in my pocket and other is giving you a <plonk>.

Be interesting to see if you come back with a sock puppet.

Ben in TN wrote:

>> A bird in the hand beats two in the bush. That gift card was in hand
>> right
>> then and there, not mail something in and pray that they actually send
>> you a rebate.
>
> I'm not even sure if I was going to receive the gift card at the time of
> the
> purchase. I think I actually heard him say that one would be sent to me.
> Otherwise why not let me use the gift card at time of purchase???
> Regardless of that I can't believe you silly twits are afraid to send off
> rebates and cash the checks when they return. I receive rebate checks all
> the time and have seldom ever had any trouble getting a rebate check on
> something I have sent off. You people are probably too afraid to do your
> own taxes fearing that the government will not send you a refund.
>
>> You're confusing "what CompUSA can do" with "what CompUSA allows a store
>> manager to do". Yes, CompUSA could offer such a rebate. But that
>> decision
>> is not made by a store manager.
>
> I think this is simply a matter of the amount of money. If the amount had
> been less than $150 I bet CompUSA would have done it. I know I had Best
> Buy knock off their price on some high gain router antennas recently to
> make the
> final amount the same as what CompUSA offered on the same antennas. It
> just let me pay less at time of purchase and only had to send off one
> rebate
> afterwards. Same situation except the amount of money was less.
>
>> I pity the fool who turned down a gift certificate in hand for cash in
>> the future and then never saw the cash.
>
> Once again, I can't believe how stupid your point is. You have no point.
> Try to buy gas or anything else with a gift card from CompUSA. Do black
> helicopters hover over your house at night in your world? It almost makes
> me want to scan the rebate check when I get it and post it on my website
> just to prove to you that people actually do receive rebate checks when a
> rebate form has been filled out properly along with the upc code from the
> box. Heck, there are 2 rebates on this laptop and I can say with
> confidence that I will receive both of those rebate checks within the
> period of time
> that they claim I will receive them. How are you brave enough to even
> venture onto the internet? I suppose you're also too afraid to reveal
> your
> credit card number and purchase something online. I never knew there were
> people who had a phobia of submitting rebates. I bet that if there isn't
> already a term used for people like you there soon will be.

--
--John
Reply to jclarke at ae tee tee global dot net
(was jclarke at eye bee em dot net)