Tom's Guide > Forum > General Networking > VPN, VoIP, Video Conferencing, Remote Connections > [Solved] Remote assistance

[Solved] Remote assistance

Forum General Networking : VPN, VoIP, Video Conferencing, Remote Connections - [Solved] Remote assistance

TomsGuide.com: Over 800,000 questions and answers to address all your high-tech questions. Sign up now! Its free!
Ask the community Add a reply

Best answer from ntadmin101.

Word :    Username :           
 
leftoutndacold2   11-09-2009 at 09:04:20 PM

can xp he users get remote assistance from xp pro users?
Thanks for all helping.

Add a reply
Best answer from ntadmin101
Use teamviewer and blow off the MS remote assistance. http://www.teamviewer.com/index.aspx
Sponsored Links
Register or log in to remove.
saint19   11-10-2009 at 05:26:36 PM

Yes, this is possible, only make you sure that the remote assistance option is activated.

Message quoted 1 times
------------------------------ If you like my answer, select me as the best answer.
------------------
"Two things are infinite: the universe and human stupidity; and I'm not sure about the universe.". Albert Einstein.
------------------
 Reply to saint19
leftoutndacold2   11-17-2009 at 02:11:21 AM

saint19 wrote :

Yes, this is possible, only make you sure that the remote assistance option is activated.


I have been trying to get remote assistance connection with my son who lives 70 miles away from me and it wont work. I we both followed the instructions on our operating systems and it says a connection can not be made. Can you provide more detailed info.
Thanks

Reply to leftoutndacold2
ntadmin101   11-17-2009 at 05:18:54 PM
Best answer

Use teamviewer and blow off the MS remote assistance. http://www.teamviewer.com/index.aspx

Reply to ntadmin101
saint19   11-17-2009 at 05:26:12 PM

Or VNC, but dissable the firewall windows.

------------------------------ If you like my answer, select me as the best answer.
------------------
"Two things are infinite: the universe and human stupidity; and I'm not sure about the universe.". Albert Einstein.
------------------
 Reply to saint19
ntadmin101   11-17-2009 at 05:40:09 PM

Please don't use VNC, the traffic is not encrypted and shutting down the firewall could leave you vulnerable. Of if both have NAT routers, they will have to set port forwarding rules. Team Viewer is an application that connects out to a broker server on the net, and it is secure. But in a real pinch, you could do what Saint recommended.

Reply to ntadmin101
ntadmin101   11-17-2009 at 05:40:48 PM

Team Viewer is free for non commercial use too

Reply to ntadmin101
Ask the community Add a reply
Tom's Guide > Forum > General Networking > VPN, VoIP, Video Conferencing, Remote Connections > [Solved] Remote assistance
Go to:

There are 10 identified and unidentified users. To see the list of identified users, Click here.

Forum map
Bestofmedia Forum ©
2000-2009 Bestofmedia Group
Page generated in 0.383 seconds
Google ads