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Need Help: One core maxing itself out

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Hi all, this is my first post here. Usually when I've got a problem I can search here and Google and find a fix, but I haven't been able to find this one anywhere.

Recently, I noticed one of my CPU cores running at 100%, while the other one is running at 5-10%, with no processes taking up that much CPU power. Nothing seems to fix the problem while the computer is running, but if I restart the computer, it goes back to normal for a while.

Computer stats:

HP media center pc m7760n
core2 6400 @ 2.13
2gigs of ram
250 gig hdd x2
Microsoft Windows Vista 32 bit service pk 2

Here is the link to the hp website about this computer:
http://h10025.www1.hp.com/ewfrf/wc [...] g=en&cc=ca

I've made sure Windows is not indexing, run Avast, Spybot and Malwarebytes (all are updated), and taken the computer off of my network.

I ran a MRI disc, and it stalls out while checking the USB ports. All other diagnostic tests pass, but it will not complete the USB one. All USB ports are functional, though. The MRI disc is the diagnostic disc that Geek Squad uses.

I've seen a few examples of this problem mentioned online, but what I've seen seems to all be a problem from startup. Restarting the computer always brings the CPU back to normal, but one core consistently maxes itself out after several hours, even without having run any programs on the computer.

Any suggestions would be very much appreciated, and if you need more info just ask and I will do my best to answer as I am not a computer expert.
Thanks for your time

ps If this is in the wrong forum please move it.

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- Run task manager (Ctrl+Shift+Esc).
- Click the "Processes" tab
- Make sure "Show Processes from all users" is selected.
- Click the "CPU" column to sort from highest to lowest CPU percentage.

The process at the top of the list is probably the culprit.

Reply to sminlal

More than likely that the process taking up your processor time is not optimised for multi core CPU's

Reply to ulysses35

Quote :

- Run task manager (Ctrl+Shift+Esc).


Nice. Didn't know this short cut before. Ty.

Also just to be sure, run a anti virus/spyware,etc scan.

This may be of assistance also: http://technet.microsoft.com/en-us [...] 96653.aspx

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Reply to Shadow703793

sminlal wrote :

- Run task manager (Ctrl+Shift+Esc).
- Click the "Processes" tab
- Make sure "Show Processes from all users" is selected.
- Click the "CPU" column to sort from highest to lowest CPU percentage.

The process at the top of the list is probably the culprit.



Ctrl *** Esc? I just learned something new. =)

Reply to Bluescreendeath

wow, i just know it now... :)
thanks sminlal.
Agree with shadow, maybe your system has infected by virus....

Reply to wa1

Thanks for the suggestions, everyone.

Apparently, computers are like cars, and refuse to fail when you want them to. Once it does again, I'll be able to check for sure which processes are at the top, but from what I remember, it was System Idle Process at the top in the 90%s, followed by dwm.exe and taskmgr.exe, both under 5% apiece.

shadow and wa1: I've already run Avast!, is there another (free) antivirus software you would suggest?

Reply to GanNingKino

The System Idle Process is supposed to be there when the system is not doing anything - hence the Idle-title.

It shouldn't show up on the Performance monitor though as it doesn't represent cpu workload, but rather the system as doing nothing.

------------------------------ E6750 @ 3.5 Ghz, 8Gb HyperX @ 4,4,4,12, GTX260, Patriot SSD system drive, 500Gb WD Caviar, LG Blu-ray, 550W Chill Innovation PSU, ASUS P5N-e SLI mobo, X-fi xtreme gaming, 2x Xbox360 controllers, Samsung 2333 monitor
Reply to Chriscornell

ChrisCornell: That's one of the parts that's confusing me so much. The processes list says that the processors are 90% idle, but the graph shows that one processor is 100% busy.

Reply to GanNingKino

take a screen shot highlighting the issue and post it here.

Reply to rand_79

Download and run process explorer; I've seen something like this before where the load was caused by hardware interrupts (usually mouse, keyboard inputs) but the system was constantly using at least 45% of the cpu. The best solution I found was to reinstall the OS.

Don't reinstall until you know for sure, though, as it might be fixable without the reinstall.

Reply to pepperman

In task manager's "Performance" tab you can try using the "View -> Show Kernel Times" menu option to see what toll interrupts are taking on the system. If your interrupt rate is very high it might be a symptom of disks running in PIO mode.

Reply to sminlal

GanNingKino wrote :

Thanks for the suggestions, everyone.

Apparently, computers are like cars, and refuse to fail when you want them to. Once it does again, I'll be able to check for sure which processes are at the top, but from what I remember, it was System Idle Process at the top in the 90%s, followed by dwm.exe and taskmgr.exe, both under 5% apiece.

shadow and wa1: I've already run Avast!, is there another (free) antivirus software you would suggest?


You could try AVG or Avira (Personal Edition which is free: http://www.avira.com/en/download/index.html )

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Reply to Shadow703793
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