Tom's Guide > Forum > Overclocking > General Discussions > Ahh My computer keeps restarting for no reason at all, help!

Ahh My computer keeps restarting for no reason at all, help!

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Lately, whenever I try to run a game or an anti-virus program, my computer randomly turns off. I don't know if its a hardware problem or a virus, but I can't run scans without my computer turning off to find out, and for some reasons, certain games cause it to turn off too. I have tried bringing back my computer to stock, but that didn't help, and I am running prime95, and I don't have any errors there either oc'd or stock.

Any suggestions?

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Quote :

Lately, whenever I try to run a game or an anti-virus program, my computer randomly turns off. I don't know if its a hardware problem or a virus, but I can't run scans without my computer turning off to find out, and for some reasons, certain games cause it to turn off too. I have tried bringing back my computer to stock, but that didn't help, and I am running prime95, and I don't have any errors there either oc'd or stock.

Any suggestions?



i think dis problem is abt psu.

Reply to waleedhk

could be, but I have a pretty new one that i only got in October that's been fine till now and I don't have much stress on it considering it's a 550w psu with a basic rig

Reply to I_Love_Tacos
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What's the make and model of the PSU? Just because it's new and a 550W doesn't mean it couldn't fail. I'm currently duking it out with Antec on my 8 month old 500W.

Try booting into Safe Mode with networking and run an online scanner like Trend Micro's Housecall and see if it picks up anything. I've found that Housecall works much better with Firefox than I.E.

Reply to Anoobis

I've tried housecall, all that does is take forever and not detect anything, and my psu is an antec truepower that's ok, but I will return it and just get a modular psu if you guys say that's the problem. I recently ran spybot and that detected something (kinda makes me wonder why I spent money on mcaffee when that didn't find anything), but the problem still continues, I know that you know a lot about computers anoobis, so I think that you may be right on the psu. But I can't tell right now, I am going to let prime 95 run for at least a few more hours before deciding to rma my ram, and my reason for thinking it's my ram is because it's no longer stable at the previous speeds it could reach, and this is done with less than 2.4 volts, so I don't think I fried it (considering I have the dominator fan on my super talent, I modded it) but I can't tell until prime95 is done

Reply to I_Love_Tacos
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You need to run Housecall in Windows Safe Mode with Networking and you need to do it running Firefox. For some reason the Javascript and ActiveX engines for Houscall that run on I.E. don't run work properly. I.E. will just sit there like a dumb sh!t and not do anything. Firefox has worked for me everytime.

Try this:

Disable Windows System Recovery and reboot.

Then reboot into Windows Safe with Networking

Run Housecall with Firefox.

If it is a problem with a virus/malware this should find it and get rid of it once and for all as the process will most likely not be running when its found as Safe Mode will probably not run the process at at startup. Delete any infected files found. Don't quarantine.

Now reboot and re-activate Windows System Recovery.

Try the above first before pointing to the PSU.

Also try your benchmarking and gaming without Mcafee running and see if that works. I've heard it can be buggy sometimes.

You could have also damaged the motherboards components if you pushed it too hard and failed too many time while attempting to overclock. A strained capacitor or damaged VRM could easily be causing your issues. You can examine the board for signs of damage but I doubt you'll find any. The easiest to spot are leaking or bulging capacitors, but this issue is a bit of a rarity these days since the big capacitor fiasco earlier back in the decade.

Reply to Anoobis

Right now I can't use firefox, I used to love it, but now for some reason, whenever I click on the firefox link or try running it from other ways, it just doesn't show up at all in task manager and nothing happens, re-installing did nothing. So right now I am using opera, which is actually quite nice, and still a lot better than ie, but firefox was a bit more user friendly and compitble with websites etc.

As for my motherboard, the vrm is capiciter less, as I have the asus crosshair, so I don't think that's the problem. I am not sure whether my ram is the problem or not, because I can run prime95 for hours without any problems with the ram underclock, but stock speeds, sometimes I get errors, sometimes I don't, and I never run anything in the background while gaming or benchmarking, even with a dual core, I still don't like the lag and I want clean benches whenever I do them. But a damaged motherboard may likely be it, I don't think I have pushed it too hard, but I have tried ocing at different ram speeds and timings for a review I'm working on I get lots of restarts. The thing that worries me is that once I forgot to drop down the ht mult to 3 from 5 and I ran my ht at 290, my computer ran fine and then it suddenly restarted, going in through the bios to lower the settings, I noticed the ht mult was at 5 and immedietly lowered it. But that doesn't explain why I don't get failures when my ram is underclocked and at stock I have gotten them once or twice. Of course, when I oc, I always under run my ht, so the ht may be it

Reply to I_Love_Tacos

now my memory has failed prime95 4 times consecutively, but each failed after about an hour or so, so I think I have to rma the memory, anyone know a cheaper site where I can get this memory
http://www.newegg.com/Product/Prod [...] 6820146563

Reply to I_Love_Tacos

I'm just wondering, doesn't windows have an integrated hardware diagnosis program that can tell you if something's damaged, if not, is there any program that can?

Reply to I_Love_Tacos
- 0 +

Quote :

I'm just wondering, doesn't windows have an integrated hardware diagnosis program that can tell you if something's damaged, if not, is there any program that can?




The short answer NO ,not smart enough.
You must know that the only way to check any hardware running windozze is to secure the appropiate utilities from the hardware makers themselves,or third parties thru the web.. last time I checked there wasn't even a crc32 utility for windozze,to check and maintain file intergerty,best defense against snafu's of all kinds,including back door type....:)

Reply to dokk

well right now, I know at least that its hardware, because prime95 fails after a while if I pressure the ram, but I am still worried about the vrm, as I have had quite a bit of oc failure as part of my testing, but there isn't any visible damage, so I am hoping it's just the ram, if it's the mobo too, I just return the parts to their manufacturers for a refund (if possible), sell my x2 on ebay, and just get a conroe instead, otherwise, I am going to try and find a nice deal on this ram right here, right now I'm really pissed I didn't get it on the black friday sale when it was only $250

http://www.newegg.com/Product/Prod [...] 6820146563

Proven ocer to get high frequencies with low voltage

Reply to I_Love_Tacos

you have more than one stick of ram, maybe take one out and try again funny thing is most bios do check if you enable full scan of memory. This only does a read of the ram not write testing. go to startup and recovery options and uncheck reboot on errors.
http://img260.imageshack.us/img260/3172/screenshot18op.jpg

Reply to gomerpile

Thanks, I know one of my ram sticks are bad now, because one stick lasted for hours on prime95, but the other doesn't last 5 minutes if I run them individually

Reply to I_Love_Tacos

Quote :

Thanks, I know one of my ram sticks are bad now, because one stick lasted for hours on prime95, but the other doesn't last 5 minutes if I run them individually



There are memory testing programs out there you run via a boot up disc or cd. Do a google search.

Reply to cranbers

I know there are, but I can't get either windows based utility to work, and I don't have a floppy drive for memtest (not sure why it doesn't work on cd's, I have tried)

Reply to I_Love_Tacos

create a boot img of the memtest download, save the boot img than burn the img to a cd using iso 9660, create a boot cd, burning the img, than copy all the files of the extracted download to cd after the boot img is done. Or 2 make a xpboot disk than create a batch file with the boot commands for starting up the .exe file for memtest.

Reply to gomerpile
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