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Enjoy This

Forum Storage : Hard Disks - Enjoy This

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This just happened to me and I hope everyone enjoys and doesn't understand what I just went through.
I recently bought a gateway convertible laptop CX210X. One week ago the blue screen of death came knocking at my door. I thought Microsoft said that "BOD" wasn't in windows anymore? Anyway, I'm not an entire novice when it comes to computers so I went about trouble shooting it. People, understand that I spent $1600 for a tablet notebook, I'm not giving up without a fight. So, I spent eight days trouble shooting this thing. It wouldn't even boot windows, the windows load screen would come up, BOD, restart, then loop all over again. Even in safe mode, which as far as I'm concerned is no different than normal mode, the same problem would occur. So, after many drinks and cigarettes later, I had given up. I brought the laptop to a friend who is a technician at a neighboring college and had him look at it. After ten minutes of some dumb looking face expressions, he said that whatever I did to get this problem, I deserved it. Yea, and he's a good friend.
So, I have a one year limited warranty with gateway still. I called gateway at 9:00a.m. If anyone has had to deal with these people or are these people please take my advice, "PLAY DUMB", if you act like you know everything, you deserve the treatment you receive. So, I'm playing dumb doing everything this women is telling me to do. An hour later, she gives up and says that she is sending me a new hard drive. I don't have to pay anything, but wasted an hour...I'm still wondering if it was an even trade, because I just played dumb for 1 HOUR, my head hurts and I'm out of beer!!!!!
Here's the question, if the windows loading screen comes up and loads, then BOD, then restarts, is it really a hard drive problem? It may just be me, but if it was a hard drive problem, why would windows even try and load up....I mean, in safe mode, it loads the drivers, gets halted on one of the drivers I assume, then restarts, which to me isn't a hard drive problem. I mean, maybe a faulty file, but I can't even boot the OS from the darn disc that was provided with the laptop. It still BOD then restarts. Which the women and I had already figured out. Which puts me into a state of, "Hey, why won't this machine work with the cd in the drive????? It won't even let me install a fresh copy of windows.....That's mighty odd Curly. You're telling me Moe."
Here's one more question, why is it that people with little computer knowledge usually have little problems that are easily remedied and when computer people have problems they get a new pc? It's not fair...

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Here's the question, if the windows loading screen comes up and loads, then BOD, then restarts, is it really a hard drive problem?



If an important system file, like a part of the kernel or registry is sitting on a bad block on the HDD then it would loop like that.

You can try booting from a WINXP CD, go into the recovery console and run chkdsk /r on the C: drive... this could potentially restore operation..

Hope that helps
JonC

Reply to jonkc
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The OP already stated that it wouldn't load from the cd. Try running Memtest 86 on it if it will boot to it. It really sounds like a hardware problem, just not a hard drive.

Reply to utaka95
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I got the good ole "unmountable boot volume" BSOD today on a work computer. Tried chkdsk /p - found errors. Ran chkdsk /r locks up. listened to the hard drive, was makin gthe same 5 or 6 sounds over and over. Tried fixboot and fixmbr. nothing work. Ran dell hard drive diagnostics came back with error 7. ? nothing on dell site. Running other tests on the computer now to make sure its ok before getting a new hard drive.

Reply to sturm

I have a Dell Inspirion 9100 on my bench right now with the same problem. I have determined it is in fact the hard drive. I booted the machine from my BartPE recovery disc and verified the memory Video, lcd, keyboard, etc... System runs fine from CD but halts trying to mount the boot volume. Many of the big companies like dell and hp use adapters on the ide interface which can cause problems sometimes. I'm going to test the drive in a desktop machine with my adapter to verify the failure. Then take it from there.

Look at the BSOD and see if you see any disc related info like

CANNOT_MOUNT_BOOT_DEVICE
or similar. Also if the SATA or IDE drivers are corrupted it can cause this problem too.
I would try what "jonkc" suggested. Sometimes you can recover with the recovery console.

But if your covered under Warranty I wouldn't go too crazy, as it's their problem to solve not yours really.
BTW: If you try to re-install windows on a failed drive it won't work. Setup may start but will freeze or fail outright if it cannot write to the target device.

Reply to Alyarbank
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