USB issues with XP SP2?

Archived from groups: microsoft.public.pocketpc (More info?)

Hi All

Is anyone aware of any specific connectivity issues associated with
installing XP SP2? I ask because, since doing so, I can't get my PC to talk
to my Sony MiniDV camcorder or my iPAQ, both of which use USB (actually,
come to think of it, the camera is on FireWire, but anyway...). With
Christmas approaching, this is a bit of a bummer, as I won't be able to take
stills picture!

Thanks,

D

Archived from groups: microsoft.public.pocketpc (More info?)

Thanks for replying Rob, but I've tried all that. I've also tried
uninstalling and reinstalling all USB drivers, and still nothing. Now I've
taken the radical step of uninstalling SP2, and still nothing. I'm getting
really frustrated, because I've not once been able to get my iPAQ working
with my PC, and it wasn't cheap. It's practically useless without any
sync'ing. Well, actually, make that completely useless.

I'm not a super-expert PC user, but I know my DLL's from my IRQ's, and this
is just crazy. Nothing works, and I honestly don't know what to do.

Please, anyone, anywhere, any clues?

I really don't want to have to rebuild my entire PC. I'm not even confident
that would work.



"Rob Borek [MS MVP]" <r_borek@hotmail.com> wrote in message
news:1i94s0tf2skcbjs83ngd4klq3e8qa0j2q5@4ax.com...
> On Thu, 16 Dec 2004 15:49:10 -0700, "Dominic" <dorsler@hotmail.com>
> wrote:
>
> >Hi All
> >
> >Is anyone aware of any specific connectivity issues associated with
> >installing XP SP2? I ask because, since doing so, I can't get my PC to
talk
> >to my Sony MiniDV camcorder or my iPAQ, both of which use USB (actually,
> >come to think of it, the camera is on FireWire, but anyway...). With
> >Christmas approaching, this is a bit of a bummer, as I won't be able to
take
> >stills picture!
>
> There are no issues, but you may have to upgrade/install your USB
> driver if your machine has USB2. Check under Control Panel -> System,
> Hardware tab, Device Manager button for any devices with a yellow
> "warning" icon beside them. Also, try going under the USB section and
> look for the USB host controller(s), go into their properties and then
> go to the Driver tab and click "Update driver" and allow it to try and
> find an updated driver.
>
> --
> Rob Borek
> Microsoft MVP - Mobile Devices
> Want *ONE ON ONE* support? http://www.pocketpcone2one.com
> Please place all replies into the newsgroup so that others can benefit.

Archived from groups: microsoft.public.pocketpc (More info?)

I should probably have mentioned that I have been running my iPAQ with
another machine to which I no longer have access. It worked fine then, but
has never worked with my home machine. The only thing I can think of is
that I have Outlook differently configured at home, with no e-mail account.
All I use it for is stand alone contacts and calendar.

Is there anything in Outlook I should be aware of that I'm not? Does
Outlook have to include at least one e-mail account?

Thank you so much for taking the time to speak to me.


"Rob Borek [MS MVP]" <r_borek@hotmail.com> wrote in message
news:0vb4s0ljgvc93snti42rm6t9mua6kirmkg@4ax.com...
> On Thu, 16 Dec 2004 17:59:32 -0700, "Dominic" <dorsler@hotmail.com>
> wrote:
>
> >Thanks for replying Rob, but I've tried all that. I've also tried
> >uninstalling and reinstalling all USB drivers, and still nothing. Now
I've
> >taken the radical step of uninstalling SP2, and still nothing. I'm
getting
> >really frustrated, because I've not once been able to get my iPAQ working
> >with my PC, and it wasn't cheap. It's practically useless without any
> >sync'ing. Well, actually, make that completely useless.
> >
> >I'm not a super-expert PC user, but I know my DLL's from my IRQ's, and
this
> >is just crazy. Nothing works, and I honestly don't know what to do.
> >
> >Please, anyone, anywhere, any clues?
> >
> >I really don't want to have to rebuild my entire PC. I'm not even
confident
> >that would work.
>
> You may want to ask your question in the microsoft.public.windowsxp
> newsgroups as well - it seems as though you may have problems with
> WinXP and USB.
>
> Can you connect your iPAQ to another computer to see if it sees the
> iPAQ? This would eliminate the iPAQ being the problem...
>
> --
> Rob Borek
> Microsoft MVP - Mobile Devices
> Want *ONE ON ONE* support? http://www.pocketpcone2one.com
> Please place all replies into the newsgroup so that others can benefit.

Archived from groups: microsoft.public.pocketpc (More info?)

It does make the USB 'bing bong' sound, but doesn't make the higher pitched
'diggerdeedink' sound that I'm also used to hearing from the PDA and then
the PC (the ActiveSync sound). The PDA screen then very briefly says
'Connecting to Host', then 'User Authenticated'. The green ActiveSync icon
lights up and spins, and when I open ActiveSync, the screen says
'Connecting...' and just hangs indefinitely. It's sooooo frustrating,
because it doesn't give me any information anywhere about the problem. It
just tells me everything is OK, but nothing happens.

I have also ensured that the connection settings on my PDA allow USB (Start
> ActiveSync > Tools > Options > Options > Enable PC sync using this
connection (USB, checkbox).

I think I may be going mad.



"Rob Borek [MS MVP]" <r_borek@hotmail.com> wrote in message
news:0ee4s0d503idc81ibo0o6dbu2ljm05pj8p@4ax.com...
> On Thu, 16 Dec 2004 18:17:33 -0700, "Dominic" <dorsler@hotmail.com>
> wrote:
>
> >I should probably have mentioned that I have been running my iPAQ with
> >another machine to which I no longer have access. It worked fine then,
but
> >has never worked with my home machine. The only thing I can think of is
> >that I have Outlook differently configured at home, with no e-mail
account.
> >All I use it for is stand alone contacts and calendar.
> >
> >Is there anything in Outlook I should be aware of that I'm not? Does
> >Outlook have to include at least one e-mail account?
> >
> >Thank you so much for taking the time to speak to me.
>
> If you don't hear any tones when connecting it to the system at all,
> then there's a problem at the USB level - you should hear a two-toned
> sound when connecting a peripheral (USB, Firewire, PC Card, etc.)...
> if you're not hearing this sound, then Windows is not seeing the
> device.
>
> ActiveSync is your main program to communicate - Outlook is just used
> to grab the info from.
>
> --
> Rob Borek
> Microsoft MVP - Mobile Devices
> Want *ONE ON ONE* support? http://www.pocketpcone2one.com
> Please place all replies into the newsgroup so that others can benefit.

Archived from groups: microsoft.public.pocketpc (More info?)

On Thu, 16 Dec 2004 21:04:56 -0700, "Dominic" <dorsler@hotmail.com>
wrote:

>It does make the USB 'bing bong' sound, but doesn't make the higher pitched
>'diggerdeedink' sound that I'm also used to hearing from the PDA and then
>the PC (the ActiveSync sound). The PDA screen then very briefly says
>'Connecting to Host', then 'User Authenticated'. The green ActiveSync icon
>lights up and spins, and when I open ActiveSync, the screen says
>'Connecting...' and just hangs indefinitely. It's sooooo frustrating,
>because it doesn't give me any information anywhere about the problem. It
>just tells me everything is OK, but nothing happens.
>
>I have also ensured that the connection settings on my PDA allow USB (Start
>> ActiveSync > Tools > Options > Options > Enable PC sync using this
>connection (USB, checkbox).
>
>I think I may be going mad.

Go along with what Ted said. In addition, are you using any other
firewall programs?

--
Rob Borek
Microsoft MVP - Mobile Devices
Want *ONE ON ONE* support? http://www.pocketpcone2one.com
Please place all replies into the newsgroup so that others can benefit.