Blank Screen

Archived from groups: microsoft.public.win98.gen_discussion (More info?)

Laptop was hit with a virus and died. Now computer only shows black screen
on startup. When I put a startup disk in drive a and cd-rom drive, the
cd-rom drive is accessed but then nothing happens. I have tried to access
the bios using F2 key but no luck. Any ideas on how I can get the laptop
working again?

Archived from groups: microsoft.public.win98.gen_discussion (More info?)

Laptop is a sony pcg-f540. I looked on their website to see what the bios
key was which was F2. I tried all your suggestions but did not work. I do
not even get a cursor on startup, just a blank screen. Could it be the LCD
panel went? Can I somehow hook the laptop up to a monitor without a docking
station? Thanks for your help. Again it will access the CD-Rom drive but I
cannot see anything happening on the screen.

Summer

"Bill Watt" wrote:

> On Tue, 3 May 2005 20:19:03 -0700, Summer
> <Summer@discussions.microsoft.com> wrote:
>
> >Laptop was hit with a virus and died. Now computer only shows black screen
> >on startup. When I put a startup disk in drive a and cd-rom drive, the
> >cd-rom drive is accessed but then nothing happens. I have tried to access
> >the bios using F2 key but no luck. Any ideas on how I can get the laptop
> >working again?
>
> Many times it's the <del> key or F1 or F10 to get into the BIOS.
> Hold down the <ctrl> key when booting, do you get the boot menu?
> Hold down the F5 key to try to get into Safe mode.
>
> Remove the CD and boot with a Win98 Startup diskette, do you get to
> the A:\ prompt? If so enter C: to get to the root. If that works
> from C:\ enter DIR do you see the files and folders?
>
> Let us know.
>
> Regards,
>
> Bill Watt
> Computer Help and Information http://home.ptd.net/~bwatt/
>
>

Archived from groups: microsoft.public.win98.gen_discussion (More info?)

I have a notebook but not familiar with LCD panels or the docking
station. Seems that it might have a standard video jack. Hooking it
up to another monitor would tell you something. The manual should
show you that or call a local repair shop and ask them. Perhaps the
specs on the mfgr's site would tell you. If it has a standard video
jack it should be safe to try it but I suggest you make sure first.

The name of the virus may be very helpful.

Regards,

Bill Watt
Computer Help and Information http://home.ptd.net/~bwatt/
_______________________________________________

On Wed, 04 May 2005 17:02:12 -0400, Bill Watt <nobwatt@ptd.net>
wrote:

>
>Summer,
>
>Actually it sounds like the BIOS battery is dead or everything in
>the BIOS is set to "none". Did you have any problems with the date
>and time prior to this happening? What was the name of virus that
>hit it? We can find out what it does and perhaps a cure.
>
>Regards,
>
>Bill Watt
>Computer Help and Information http://home.ptd.net/~bwatt/
>______________________________________
>
>On Wed, 4 May 2005 06:20:05 -0700, Summer
><Summer@discussions.microsoft.com> wrote:
>
>>Laptop is a sony pcg-f540. I looked on their website to see what the bios
>>key was which was F2. I tried all your suggestions but did not work. I do
>>not even get a cursor on startup, just a blank screen. Could it be the LCD
>>panel went? Can I somehow hook the laptop up to a monitor without a docking
>>station? Thanks for your help. Again it will access the CD-Rom drive but I
>>cannot see anything happening on the screen.
>>
>>Summer
>>
>>"Bill Watt" wrote:
>>
>>> On Tue, 3 May 2005 20:19:03 -0700, Summer
>>> <Summer@discussions.microsoft.com> wrote:
>>>
>>> >Laptop was hit with a virus and died. Now computer only shows black screen
>>> >on startup. When I put a startup disk in drive a and cd-rom drive, the
>>> >cd-rom drive is accessed but then nothing happens. I have tried to access
>>> >the bios using F2 key but no luck. Any ideas on how I can get the laptop
>>> >working again?
>>>
>>> Many times it's the <del> key or F1 or F10 to get into the BIOS.
>>> Hold down the <ctrl> key when booting, do you get the boot menu?
>>> Hold down the F5 key to try to get into Safe mode.
>>>
>>> Remove the CD and boot with a Win98 Startup diskette, do you get to
>>> the A:\ prompt? If so enter C: to get to the root. If that works
>>> from C:\ enter DIR do you see the files and folders?
>>>
>>> Let us know.
>>>
>>> Regards,
>>>
>>> Bill Watt
>>> Computer Help and Information http://home.ptd.net/~bwatt/
>>>
>>>