usb mass storage device code 10

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Hi,

My external HDD was working fine until yesterday. Windows installed a few
updates, and now the computer won't boot up if the external HDD is turned on.
If I turn it on after booting, in the hardware manager, it shows up with the
exclamation point, and a code 10. (The device cannot start).

I already have sp2 installed, and have everything pretty much up to date.
The usbstor.sys file is dated 7/1/2001.

Regards,
Mridul.

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Hi,

I got it to work... I was moving to a new apt the prev. day, and the move
possibly jogged some connection in the external drive. I just removed the HDD
from the external case & put it back in again. It worked.

Hope this helps..
Mridul.

"edrocker" wrote:

> I am having ths same problem. I have a Western Digital External USB Hard
> Drive. Running XP SP2 on a P4 2.53 GHz CPU, Intel MB with 1G RAM. The drive
> was fine and I'm not sure when the problem started. When connecting, it
> originally showed up in my Device Manger as another Hard Drive, but upon
> rebooting, it shows up as a USB Mass Storage Device with the little yellow
> marker and a Code 10 saying it is unable to start. According to WD, it
> should be Plug and Play and XP should recognize the drive, which it did when
> I first installed it over a year ago. I've tried everything, including
> connecting it to another XP SP2 computer, but get the same message. Any
> ideas out there? Thanks.
>
> "Mridul" wrote:
>
> > Hi,
> >
> > My external HDD was working fine until yesterday. Windows installed a few
> > updates, and now the computer won't boot up if the external HDD is turned on.
> > If I turn it on after booting, in the hardware manager, it shows up with the
> > exclamation point, and a code 10. (The device cannot start).
> >
> > I already have sp2 installed, and have everything pretty much up to date.
> > The usbstor.sys file is dated 7/1/2001.
> >
> > Regards,
> > Mridul.

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Did you format the drive in Disk Management ?

"Mojee" <Mojee@discussions.microsoft.com> wrote in message
news:E7624546-1079-4007-A8C1-CD6BC5F77654@microsoft.com...
>I am facing a similar problem here. I have USB2.0 Portable Harddisk when
> connected to USB ports on PCs or Laptops do idicate that a newharware is
> connected. But you cannot find the device when you look in my computer or
> try
> and send a file to it. For USB stick 256M it works fine. Please Help
>
> "Mridul" wrote:
>
>> Hi,
>>
>> I got it to work... I was moving to a new apt the prev. day, and the move
>> possibly jogged some connection in the external drive. I just removed the
>> HDD
>> from the external case & put it back in again. It worked.
>>
>> Hope this helps..
>> Mridul.
>>
>> "edrocker" wrote:
>>
>> > I am having ths same problem. I have a Western Digital External USB
>> > Hard
>> > Drive. Running XP SP2 on a P4 2.53 GHz CPU, Intel MB with 1G RAM. The
>> > drive
>> > was fine and I'm not sure when the problem started. When connecting,
>> > it
>> > originally showed up in my Device Manger as another Hard Drive, but
>> > upon
>> > rebooting, it shows up as a USB Mass Storage Device with the little
>> > yellow
>> > marker and a Code 10 saying it is unable to start. According to WD, it
>> > should be Plug and Play and XP should recognize the drive, which it did
>> > when
>> > I first installed it over a year ago. I've tried everything, including
>> > connecting it to another XP SP2 computer, but get the same message.
>> > Any
>> > ideas out there? Thanks.
>> >
>> > "Mridul" wrote:
>> >
>> > > Hi,
>> > >
>> > > My external HDD was working fine until yesterday. Windows installed a
>> > > few
>> > > updates, and now the computer won't boot up if the external HDD is
>> > > turned on.
>> > > If I turn it on after booting, in the hardware manager, it shows up
>> > > with the
>> > > exclamation point, and a code 10. (The device cannot start).
>> > >
>> > > I already have sp2 installed, and have everything pretty much up to
>> > > date.
>> > > The usbstor.sys file is dated 7/1/2001.
>> > >
>> > > Regards,
>> > > Mridul.