cd-rom trouble.

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Is the CD a factory supplied CD or is it a CD-R or CD-RW
that you burned?
What does the device manager say about the DVD drive?

What does Panasonic say when you called them?

Perhaps the drive is defective and you need a replacement or
perhaps you have a software problem.


--
The people think the Constitution protects their rights;
But government sees it as an obstacle to be overcome.
some support
http://www.usdoj.gov/olc/secondamendment2.htm



"IKE" <IKE@discussions.microsoft.com> wrote in message
news:6EA0BA60-182C-4B73-BE4D-EA5E5C7B2E26@microsoft.com...
|I ave a pannasonic toughbook running xp pro sp1. I added a
pannasonic
| dvd-rom.(plugged into a drive bay not usb)
| The problem is...when I open 'my compute'r the dvd-rom
icon is there but
| when I double click it, the window opens but shows nothing
in it. I know
| that the cd is good brcause it works on another computer.
When I put the
| drive in another toughbook, the same trouble occurs.
|
| Any help would be greatly appreciated.

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

>
> Perhaps the drive is defective and you need a replacement
> or
> perhaps you have a software problem.
>

--
The people think the Constitution protects their rights;
But government sees it as an obstacle to be overcome.
some support
http://www.usdoj.gov/olc/secondamendment2.htm



"IKE" <IKE@discussions.microsoft.com> wrote in message
news:9665EC1A-AD7B-4134-915E-33B8BA76792D@microsoft.com...
| It doesn't matter if it's a cd-r, cd-rw, or dvd...no files
can be seen in
| windows explorer. In the device manager, it says that the
device is working
| properly with no conflicts.
| Pannasonic told me to put in the recovery disks and start
over. Without a
| functioning cd drive I can't do that. Besides, if it were
a software
| trouble, the drive would work on another toughbook, which
it doesn't.
|
| "Jim Macklin" wrote:
|
| > Is the CD a factory supplied CD or is it a CD-R or CD-RW
| > that you burned?
| > What does the device manager say about the DVD drive?
| >
| > What does Panasonic say when you called them?
| >
| > Perhaps the drive is defective and you need a
replacement or
| > perhaps you have a software problem.
| >
| >
| > --
| > The people think the Constitution protects their rights;
| > But government sees it as an obstacle to be overcome.
| > some support
| > http://www.usdoj.gov/olc/secondamendment2.htm
| >
| >
| >
| > "IKE" <IKE@discussions.microsoft.com> wrote in message
| >
news:6EA0BA60-182C-4B73-BE4D-EA5E5C7B2E26@microsoft.com...
| > |I ave a pannasonic toughbook running xp pro sp1. I
added a
| > pannasonic
| > | dvd-rom.(plugged into a drive bay not usb)
| > | The problem is...when I open 'my compute'r the dvd-rom
| > icon is there but
| > | when I double click it, the window opens but shows
nothing
| > in it. I know
| > | that the cd is good brcause it works on another
computer.
| > When I put the
| > | drive in another toughbook, the same trouble occurs.
| > |
| > | Any help would be greatly appreciated.
| >
| >
| >