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Good-By to ATI Junk

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Archived from groups: alt.comp.periphs.videocards.ati (More info?)

 

My 9600XT went flakey in the 640x480 video mode on boot and when
running progs in command mode. After an hour on the phone to Canada,
the obnoxious tech support person said nothing about how to trouble
shoot, but ranted about how it couldn't be the ATI board. Finally
after replacing the board with a borrowed one to prove that the
board was defective, ATI wanted my Social Security Number before
shipping a replacement, in addition to a credit card - I trashed the
board.

Good-By ATI

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I love ATI!!

Reply to Anonymous

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g glass wrote:
> My 9600XT went flakey in the 640x480 video mode on boot and when
> running progs in command mode. After an hour on the phone to Canada,
> the obnoxious tech support person said nothing about how to trouble
> shoot, but ranted about how it couldn't be the ATI board. Finally
> after replacing the board with a borrowed one to prove that the
> board was defective, ATI wanted my Social Security Number before
> shipping a replacement, in addition to a credit card - I trashed the
> board.
>
> Good-By ATI

As far as I can tell, you didn't come here asking for help at any point, so why bother to tell us you're throwing your card away?

Good-By<sic> g glass.

Ben
--
A7N8X FAQ: www.ben.pope.name/a7n8x_faq.html
Questions by email will likely be ignored, please use the newsgroups.
I'm not just a number. To many, I'm known as a String...

Reply to Anonymous

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g glass wrote:
> My 9600XT went flakey in the 640x480 video mode on boot and when
> running progs in command mode. After an hour on the phone to Canada,
> the obnoxious tech support person said nothing about how to trouble
> shoot, but ranted about how it couldn't be the ATI board. Finally
> after replacing the board with a borrowed one to prove that the
> board was defective, ATI wanted my Social Security Number before
> shipping a replacement, in addition to a credit card - I trashed the
> board.
>
> Good-By ATI
>
>

Let me guess, you have never overclocked it and your PC case has great
air flow through it?

Love reading horrow stories about Americans being screwed over by having
no consumer rights lol Democracy..

Reply to minotaur

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Minotaur wrote:

> g glass wrote:
>> My 9600XT went flakey in the 640x480 video mode on boot and when
>> running progs in command mode. After an hour on the phone to Canada,
>> the obnoxious tech support person said nothing about how to trouble
>> shoot, but ranted about how it couldn't be the ATI board. Finally
>> after replacing the board with a borrowed one to prove that the
>> board was defective, ATI wanted my Social Security Number before
>> shipping a replacement, in addition to a credit card - I trashed the
>> board.
>>
>> Good-By ATI
>>
>>
>
> Let me guess, you have never overclocked it and your PC case has great
> air flow through it?
>
> Love reading horrow stories about Americans being screwed over by having
> no consumer rights lol Democracy..

On the troll-o-meter that scores about a .3 out of 10.

If Americans have "no consumer rights" then what do all those legions of
product liability lawyers do?

And if they offered to replace the board and he declined, then he _waived_
his "consumer rights".

And the US is not a democracy, never has been and hopefully never will be.

So what's your next inane remark going to be?

--
--John
to email, dial "usenet" and validate
(was jclarke at eye bee em dot net)

Reply to Anonymous

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On Sun, 1 May 2005 23:19:50 -0400, "g glass" <gglass@glass.net> wrote:

>My 9600XT went flakey in the 640x480 video mode on boot and when
>running progs in command mode. After an hour on the phone to Canada,
>the obnoxious tech support person said nothing about how to trouble
>shoot, but ranted about how it couldn't be the ATI board. Finally
>after replacing the board with a borrowed one to prove that the
>board was defective, ATI wanted my Social Security Number before
>shipping a replacement, in addition to a credit card - I trashed the
>board.
>
>Good-By ATI
>

They have no legal right to ask for your social insurance number.
Report them to the authorities.

Reply to Anonymous

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In news:mguc7156720su5svq7j9sbcu91723ot0qd@4ax.com,
Codex <no@email.here> types these words of wisdom:
>>
>
> They have no legal right to ask for your social insurance number.
> Report them to the authorities.



Actually they can ask but they cant require it:)


--
Lew/+Silat

Reply to Anonymous

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ATI video cards are too over priced, NO tech support when you need it. If
you do call tech support, you're wasting money just on that phone call, to
find out they did'nt help you anyway.

Reply to Anonymous

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Codex wrote:

> On Sun, 1 May 2005 23:19:50 -0400, "g glass" <gglass@glass.net> wrote:
>
>>My 9600XT went flakey in the 640x480 video mode on boot and when
>>running progs in command mode. After an hour on the phone to Canada,
>>the obnoxious tech support person said nothing about how to trouble
>>shoot, but ranted about how it couldn't be the ATI board. Finally
>>after replacing the board with a borrowed one to prove that the
>>board was defective, ATI wanted my Social Security Number before
>>shipping a replacement, in addition to a credit card - I trashed the
>>board.
>>
>>Good-By ATI
>>
>
> They have no legal right to ask for your social insurance number.
> Report them to the authorities.

Actually, in the US they have every right to ask that and to refuse to
provide service if you decline to answer.

--
--John
to email, dial "usenet" and validate
(was jclarke at eye bee em dot net)

Reply to Anonymous
- 0 +

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"Ted F" <freesky1@sbcglobal.net> wrote in message
news:i5yde.1172$Yg4.393@newssvr17.news.prodigy.com...
> ATI video cards are too over priced, NO tech support when you need it. If
> you do call tech support, you're wasting money just on that phone call, to
> find out they did'nt help you anyway.
>

Dunno, my X800xl costs way less than my 6800gt for almost equal performance
& when you say goodbye to ATI junk, you'll probably say hello to NVIDIA
junk.

Adam

Reply to Paris

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"J. Clarke" <jclarke.usenet@snet.net.invalid> wrote in message
news:d56ok8031s@news2.newsguy.com...
>
> Actually, in the US they have every right to ask that and to refuse to
> provide service if you decline to answer.
>


Out of simply curiousity, what is the logic behind a question like that in
the first place? Is it so they can keep history records on specific people
when they want to claim service or warranty? Although I'm in Canada, I'd
admittedly be alarmed if someone from a private corporation asked me for
information that personal over a computer product.

Reply to Anonymous

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"g glass" <gglass@glass.net> wrote in message
news:42759c5f$0$26960$892e0abb@auth.newsreader.octanews.com
> My 9600XT went flakey in the 640x480 video mode on boot and when
> running progs in command mode. After an hour on the phone to Canada,
> the obnoxious tech support person said nothing about how to trouble
> shoot, but ranted about how it couldn't be the ATI board. Finally
> after replacing the board with a borrowed one to prove that the
> board was defective, ATI wanted my Social Security Number before
> shipping a replacement, in addition to a credit card - I trashed the
> board.
>
> Good-By ATI

Buying an ATi card is like buying game software in Thailand - u never know
what u get!




---
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Virus Database (VPS): 0518-1, 02/05/2005
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Reply to Anonymous

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Paris wrote:

>
> "Ted F" <freesky1@sbcglobal.net> wrote in message
> news:i5yde.1172$Yg4.393@newssvr17.news.prodigy.com...
>> ATI video cards are too over priced, NO tech support when you need it.
>> If you do call tech support, you're wasting money just on that phone
>> call, to find out they did'nt help you anyway.
>>
>
> Dunno, my X800xl costs way less than my 6800gt for almost equal
> performance & when you say goodbye to ATI junk, you'll probably say hello
> to NVIDIA junk.

And just try to get nvidia to send you a replacement board <eg>.

> Adam

--
--John
to email, dial "usenet" and validate
(was jclarke at eye bee em dot net)

Reply to Anonymous

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NightSky 421 wrote:

> "J. Clarke" <jclarke.usenet@snet.net.invalid> wrote in message
> news:d56ok8031s@news2.newsguy.com...
>>
>> Actually, in the US they have every right to ask that and to refuse to
>> provide service if you decline to answer.
>>
>
>
> Out of simply curiousity, what is the logic behind a question like that in
> the first place?

I have no idea--maybe they want to use it as a customer identification
number or something.

> Is it so they can keep history records on specific
> people when they want to claim service or warranty?

It's a reasonable bet.

> Although I'm in Canada, I'd
> admittedly be alarmed if someone from a private corporation asked me for
> information that personal over a computer product.

Now let's see, they've got your credit card number and your home address and
a working email address and your phone number. I don't see how they can do
more harm with the social security number.

--
--John
to email, dial "usenet" and validate
(was jclarke at eye bee em dot net)

Reply to Anonymous
- 0 +

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Please enlighten me as to why ATI needs his social security number.



On Mon, 02 May 2005 10:10:25 -0400, "J. Clarke"
<jclarke.usenet@snet.net.invalid> wrote:

>Minotaur wrote:
>
>> g glass wrote:
>>> My 9600XT went flakey in the 640x480 video mode on boot and when
>>> running progs in command mode. After an hour on the phone to Canada,
>>> the obnoxious tech support person said nothing about how to trouble
>>> shoot, but ranted about how it couldn't be the ATI board. Finally
>>> after replacing the board with a borrowed one to prove that the
>>> board was defective, ATI wanted my Social Security Number before
>>> shipping a replacement, in addition to a credit card - I trashed the
>>> board.
>>>
>>> Good-By ATI
>>>
>>>
>>
>> Let me guess, you have never overclocked it and your PC case has great
>> air flow through it?
>>
>> Love reading horrow stories about Americans being screwed over by having
>> no consumer rights lol Democracy..
>
>On the troll-o-meter that scores about a .3 out of 10.
>
>If Americans have "no consumer rights" then what do all those legions of
>product liability lawyers do?
>
>And if they offered to replace the board and he declined, then he _waived_
>his "consumer rights".
>
>And the US is not a democracy, never has been and hopefully never will be.
>
>So what's your next inane remark going to be?

Reply to Jim

Archived from groups: alt.comp.periphs.videocards.ati (More info?)

 

J. Clarke wrote:

>
>
> Now let's see, they've got your credit card number and your home address and
> a working email address and your phone number. I don't see how they can do
> more harm with the social security number.
>


The SSN is the key to identity theft. You want to take the chance that
ATI won't get hacked and your personal information stolen? (Or that
some employee won't just walk out the door with it?)

Reply to Anonymous

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This may help next time someone asks.

http://www.ssa.gov/pubs/10002.html#protect

Scroll down to the section called "Protect your Social Security number" and
ask them about the fourth question.


"Smart Feet" <smartfeet@yourshoes.com> wrote in message
news:9JNde.3855$9n1.2968@tornado.ohiordc.rr.com...
> J. Clarke wrote:
>
>>
>>
>> Now let's see, they've got your credit card number and your home address
>> and
>> a working email address and your phone number. I don't see how they can
>> do
>> more harm with the social security number.
>>
>
>
> The SSN is the key to identity theft. You want to take the chance that
> ATI won't get hacked and your personal information stolen? (Or that some
> employee won't just walk out the door with it?)

Reply to Anonymous
- 0 +

Archived from groups: alt.comp.periphs.videocards.ati (More info?)

 

I've just sent my fourth AIW9800 back for warranty replacement since
Dec. 04, no requirement for SSN here.

4 defective cards in 4 months is not much of an endorsement, but they
do keep trying. I just get an RMA # from the web site and send them
off, don't bother with a long distance phone call just to get the long
delays and reinstall driver advice.

RAH

On Tue, 03 May 2005 10:36:24 -0500, Jim <wdxp@cox.net> wrote:

>Please enlighten me as to why ATI needs his social security number.
>
>
>
>On Mon, 02 May 2005 10:10:25 -0400, "J. Clarke"
><jclarke.usenet@snet.net.invalid> wrote:
>
>>Minotaur wrote:
>>
>>> g glass wrote:
>>>> My 9600XT went flakey in the 640x480 video mode on boot and when
>>>> running progs in command mode. After an hour on the phone to Canada,
>>>> the obnoxious tech support person said nothing about how to trouble
>>>> shoot, but ranted about how it couldn't be the ATI board. Finally
>>>> after replacing the board with a borrowed one to prove that the
>>>> board was defective, ATI wanted my Social Security Number before
>>>> shipping a replacement, in addition to a credit card - I trashed the
>>>> board.
>>>>
>>>> Good-By ATI
>>>>
>>>>
>>>
>>> Let me guess, you have never overclocked it and your PC case has great
>>> air flow through it?
>>>
>>> Love reading horrow stories about Americans being screwed over by having
>>> no consumer rights lol Democracy..
>>
>>On the troll-o-meter that scores about a .3 out of 10.
>>
>>If Americans have "no consumer rights" then what do all those legions of
>>product liability lawyers do?
>>
>>And if they offered to replace the board and he declined, then he _waived_
>>his "consumer rights".
>>
>>And the US is not a democracy, never has been and hopefully never will be.
>>
>>So what's your next inane remark going to be?

Reply to RaH

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Jim wrote:

> Please enlighten me as to why ATI needs his social security number.

When you tell me where I asserted that they needed such a thing then perhaps
I will address that question.

> On Mon, 02 May 2005 10:10:25 -0400, "J. Clarke"
> <jclarke.usenet@snet.net.invalid> wrote:
>
>>Minotaur wrote:
>>
>>> g glass wrote:
>>>> My 9600XT went flakey in the 640x480 video mode on boot and when
>>>> running progs in command mode. After an hour on the phone to Canada,
>>>> the obnoxious tech support person said nothing about how to trouble
>>>> shoot, but ranted about how it couldn't be the ATI board. Finally
>>>> after replacing the board with a borrowed one to prove that the
>>>> board was defective, ATI wanted my Social Security Number before
>>>> shipping a replacement, in addition to a credit card - I trashed the
>>>> board.
>>>>
>>>> Good-By ATI
>>>>
>>>>
>>>
>>> Let me guess, you have never overclocked it and your PC case has great
>>> air flow through it?
>>>
>>> Love reading horrow stories about Americans being screwed over by having
>>> no consumer rights lol Democracy..
>>
>>On the troll-o-meter that scores about a .3 out of 10.
>>
>>If Americans have "no consumer rights" then what do all those legions of
>>product liability lawyers do?
>>
>>And if they offered to replace the board and he declined, then he _waived_
>>his "consumer rights".
>>
>>And the US is not a democracy, never has been and hopefully never will be.
>>
>>So what's your next inane remark going to be?

--
--John
to email, dial "usenet" and validate
(was jclarke at eye bee em dot net)

Reply to Anonymous

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Anthony L. Rondon wrote:

> This may help next time someone asks.
>
> http://www.ssa.gov/pubs/10002.html#protect
>
> Scroll down to the section called "Protect your Social Security number"
> and ask them about the fourth question.
>
>
> "Smart Feet" <smartfeet@yourshoes.com> wrote in message
> news:9JNde.3855$9n1.2968@tornado.ohiordc.rr.com...
>> J. Clarke wrote:
>>
>>>
>>>
>>> Now let's see, they've got your credit card number and your home address
>>> and
>>> a working email address and your phone number. I don't see how they can
>>> do
>>> more harm with the social security number.
>>>
>>
>>
>> The SSN is the key to identity theft. You want to take the chance that
>> ATI won't get hacked and your personal information stolen? (Or that some
>> employee won't just walk out the door with it?)

You really think it's that hard to find out someone's social security number
given their name, address, and phone number?

--
--John
to email, dial "usenet" and validate
(was jclarke at eye bee em dot net)

Reply to Anonymous
- 0 +

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Nvidia does not sell boards like ATI does. They only design and sell the
chips.

DaveL


"J. Clarke" <jclarke.usenet@snet.net.invalid> wrote in message
news:d57rpe0c8a@news1.newsguy.com...
> Paris wrote:
>
>>
>> "Ted F" <freesky1@sbcglobal.net> wrote in message
>>
>> Dunno, my X800xl costs way less than my 6800gt for almost equal
>> performance & when you say goodbye to ATI junk, you'll probably say hello
>> to NVIDIA junk.
>
> And just try to get nvidia to send you a replacement board <eg>.
>
>> Adam
>
> --
> --John

Reply to DaveL
- 0 +

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"RAH" <rhugh@postoffice.worldnet.att.net> wrote in message
news:17hf711auvt98pbdhbmim9u6bnrpsh7cmh@4ax.com...
> I've just sent my fourth AIW9800 back for warranty replacement since
> Dec. 04, no requirement for SSN here.
>
> 4 defective cards in 4 months is not much of an endorsement, but they
> do keep trying. I just get an RMA # from the web site and send them
> off, don't bother with a long distance phone call just to get the long
> delays and reinstall driver advice.
>

Four defective cards in four months? How is that possible? You gotta be
doing something wrong or your system has compatibility issues.

DaveL

Reply to DaveL

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DaveL wrote:

> Nvidia does not sell boards like ATI does. They only design and sell the
> chips.

Your point being?

> DaveL
>
>
> "J. Clarke" <jclarke.usenet@snet.net.invalid> wrote in message
> news:d57rpe0c8a@news1.newsguy.com...
>> Paris wrote:
>>
>>>
>>> "Ted F" <freesky1@sbcglobal.net> wrote in message
>>>
>>> Dunno, my X800xl costs way less than my 6800gt for almost equal
>>> performance & when you say goodbye to ATI junk, you'll probably say
>>> hello to NVIDIA junk.
>>
>> And just try to get nvidia to send you a replacement board <eg>.
>>
>>> Adam
>>
>> --
>> --John

--
--John
to email, dial "usenet" and validate
(was jclarke at eye bee em dot net)

Reply to Anonymous

Archived from groups: alt.comp.periphs.videocards.ati (More info?)

 

If you ask ATI to send a board before you return the defective
board, they ask for a credit card and SSN. The reason that I got
from them was a vague response that U.S. Government required the SSN
before you can import it, which is nonsense. If you buy from a
company in the U.S., even if it is made out of the country, you
don't have that problem. ATI and nVidia have decent chipsets, you
just have to buy from companies that have good warranties (~3y-ears)
and U.S. sales/service facilities, e.g., ASUS, et al.
--

"Jim" <wdxp@cox.net> wrote in message
news:gh6f71ldn651vtaqd3qoq0mu39u4qoueog@4ax.com...
> Please enlighten me as to why ATI needs his social security
> number.
>
>
>
> On Mon, 02 May 2005 10:10:25 -0400, "J. Clarke"
> <jclarke.usenet@snet.net.invalid> wrote:
>
>>Minotaur wrote:
>>
>>> g glass wrote:
>>>> My 9600XT went flakey in the 640x480 video mode on boot and
>>>> when
>>>> running progs in command mode. After an hour on the phone to
>>>> Canada,
>>>> the obnoxious tech support person said nothing about how to
>>>> trouble
>>>> shoot, but ranted about how it couldn't be the ATI board.
>>>> Finally
>>>> after replacing the board with a borrowed one to prove that the
>>>> board was defective, ATI wanted my Social Security Number
>>>> before
>>>> shipping a replacement, in addition to a credit card - I
>>>> trashed the
>>>> board.
>>>>
>>>> Good-By ATI
>>>>
>>>>
>>>
>>> Let me guess, you have never overclocked it and your PC case has
>>> great
>>> air flow through it?
>>>
>>> Love reading horrow stories about Americans being screwed over
>>> by having
>>> no consumer rights lol Democracy..
>>
>>On the troll-o-meter that scores about a .3 out of 10.
>>
>>If Americans have "no consumer rights" then what do all those
>>legions of
>>product liability lawyers do?
>>
>>And if they offered to replace the board and he declined, then he
>>_waived_
>>his "consumer rights".
>>
>>And the US is not a democracy, never has been and hopefully never
>>will be.
>>
>>So what's your next inane remark going to be?
>

Reply to Anonymous

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*8D

Reply to minotaur

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J. Clarke wrote:
> Anthony L. Rondon wrote:
>
>
>>This may help next time someone asks.
>>
>>http://www.ssa.gov/pubs/10002.html#protect
>>
>>Scroll down to the section called "Protect your Social Security number"
>>and ask them about the fourth question.
>>
>>
>>"Smart Feet" <smartfeet@yourshoes.com> wrote in message
>>news:9JNde.3855$9n1.2968@tornado.ohiordc.rr.com...
>>
>>>J. Clarke wrote:
>>>
>>>
>>>>
>>>>Now let's see, they've got your credit card number and your home address
>>>>and
>>>>a working email address and your phone number. I don't see how they can
>>>>do
>>>>more harm with the social security number.
>>>>
>>>
>>>
>>>The SSN is the key to identity theft. You want to take the chance that
>>>ATI won't get hacked and your personal information stolen? (Or that some
>>>employee won't just walk out the door with it?)
>
>
> You really think it's that hard to find out someone's social security number
> given their name, address, and phone number?
>

You have just answered the question, why there is no need to give them
you're Social Security #.

Why the debate? or is it more about the bate?

Reply to minotaur

Archived from groups: alt.comp.periphs.videocards.ati (More info?)

 

Minotaur wrote:

> J. Clarke wrote:
>> Anthony L. Rondon wrote:
>>
>>
>>>This may help next time someone asks.
>>>
>>>http://www.ssa.gov/pubs/10002.html#protect
>>>
>>>Scroll down to the section called "Protect your Social Security number"
>>>and ask them about the fourth question.
>>>
>>>
>>>"Smart Feet" <smartfeet@yourshoes.com> wrote in message
>>>news:9JNde.3855$9n1.2968@tornado.ohiordc.rr.com...
>>>
>>>>J. Clarke wrote:
>>>>
>>>>
>>>>>
>>>>>Now let's see, they've got your credit card number and your home
>>>>>address and
>>>>>a working email address and your phone number. I don't see how they
>>>>>can do
>>>>>more harm with the social security number.
>>>>>
>>>>
>>>>
>>>>The SSN is the key to identity theft. You want to take the chance that
>>>>ATI won't get hacked and your personal information stolen? (Or that
>>>>some employee won't just walk out the door with it?)
>>
>>
>> You really think it's that hard to find out someone's social security
>> number given their name, address, and phone number?
>>
>
> You have just answered the question, why there is no need to give them
> you're Social Security #.
>
> Why the debate? or is it more about the bate?

Now let's see, given your phone number they should with a bit of detective
work be able to find out your name and address, so by your reasoning if
they have your phone number from the caller ID they don't really _need_ to
ask your name or address either.

Why should they be required to _need_ a piece of information in order to ask
for it?

--
--John
to email, dial "usenet" and validate
(was jclarke at eye bee em dot net)

Reply to Anonymous

Archived from groups: alt.comp.periphs.videocards.ati (More info?)

 

On Tue, 03 May 2005 19:18:08 GMT, RAH
<rhugh@postoffice.worldnet.att.net> wrote:

>I've just sent my fourth AIW9800 back for warranty replacement since
>Dec. 04, no requirement for SSN here.
>
>4 defective cards in 4 months is not much of an endorsement, but they
>do keep trying. I just get an RMA # from the web site and send them
>off, don't bother with a long distance phone call just to get the long
>delays and reinstall driver advice.
>

Try cooling the card a bit better next time; do not put any card
in the PCI slot immediately adjacent to the AGP slot - it will
heat-suffocate the GPU.............. Check that there is adequate
airflow past the video card ---- essential, since the built-in
(er) "cooling-solution" leaves a lot to be desired.

John Lewis

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Tom's Guide > Forum > Graphic & Displays > ATI > Good-By to ATI Junk
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