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 Thread : Where's all the friggin' software links?!
 
jay
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Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

 

The broadband networking page at microsoft.com is dead.  Where's all the  
software?  I want to download everything and burn to cd for backup as I lost  
my retail cd.
 
It used to be a www.microsoft.com/broadbandnetworking, where'd it go?

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Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

 

Follow the links in "How to update your . . . " here:  
http://support.microsoft.com/msbbn  I don't know which Microsoft Broadband  
Networking hardware you're running, but you'll see additional links to  
individual products.
--  
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone
 
 
"Jay" <lifestyles@hotmail.com> wrote in message  
news:uSVREIelFHA.320@TK2MSFTNGP09.phx.gbl...
> The broadband networking page at microsoft.com is dead.  Where's all the  
> software?  I want to download everything and burn to cd for backup as I  
> lost my retail cd.
>
> It used to be a www.microsoft.com/broadbandnetworking, where'd it go?
>

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Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

 

When I went to  
http://www.microsoft.com/hardware/ [...] dMain.mspx
I was redirected to  
http://www.microsoft.com/hardware/ [...] rking.mspx and I cannot get  
to the Broadband Networking page.
 
"Chris H." wrote:
 
> Follow the links in "How to update your . . . " here:  
> http://support.microsoft.com/msbbn  I don't know which Microsoft Broadband  
> Networking hardware you're running, but you'll see additional links to  
> individual products.
> --  
> Chris H.
> Microsoft Windows MVP/Tablet PC
> Tablet Creations - http://nicecreations.us/
> Associate Expert
> Expert Zone - www.microsoft.com/windowsxp/expertzone
>  
>  
> "Jay" <lifestyles@hotmail.com> wrote in message  
> news:uSVREIelFHA.320@TK2MSFTNGP09.phx.gbl...
> > The broadband networking page at microsoft.com is dead.  Where's all the  
> > software?  I want to download everything and burn to cd for backup as I  
> > lost my retail cd.
> >
> > It used to be a www.microsoft.com/broadbandnetworking, where'd it go?
> >  
>  
>  
>

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Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

 

"Jay" <lifestyles@hotmail.com> wrote in message  
news:uSVREIelFHA.320@TK2MSFTNGP09.phx.gbl...
> The broadband networking page at microsoft.com is dead.  Where's all the  
> software?  I want to download everything and burn to cd for backup as I  
> lost my retail cd.
>
> It used to be a www.microsoft.com/broadbandnetworking, where'd it go?
>
 
Try here:
http://support.microsoft.com/kb/81 [...] 0121120120
 
Mikey

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Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

 

Use the link I supplied in my message:  http://support.microsoft.com/msbbn
--  
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone
 
 
"Cary D" <CaryD@discussions.microsoft.com> wrote in message  
news:141736D6-1F87-4DB2-BB99-00B69FCC138B@microsoft.com...
> When I went to
> http://www.microsoft.com/hardware/ [...] dMain.mspx
> I was redirected to
> http://www.microsoft.com/hardware/ [...] rking.mspx and I cannot  
> get
> to the Broadband Networking page.
>
> "Chris H." wrote:
>
>> Follow the links in "How to update your . . . " here:
>> http://support.microsoft.com/msbbn  I don't know which Microsoft  
>> Broadband
>> Networking hardware you're running, but you'll see additional links to
>> individual products.
>> --  
>> Chris H.
>> Microsoft Windows MVP/Tablet PC
>> Tablet Creations - http://nicecreations.us/
>> Associate Expert
>> Expert Zone - www.microsoft.com/windowsxp/expertzone
>>
>>
>> "Jay" <lifestyles@hotmail.com> wrote in message
>> news:uSVREIelFHA.320@TK2MSFTNGP09.phx.gbl...
>> > The broadband networking page at microsoft.com is dead.  Where's all  
>> > the
>> > software?  I want to download everything and burn to cd for backup as I
>> > lost my retail cd.
>> >
>> > It used to be a www.microsoft.com/broadbandnetworking, where'd it go?
>> >
>>
>>
>>

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Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

 

The official site is now:  http://support.microsoft.com/msbbn
--  
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone
 
 
"Mikey" <hoho@yahoo.com> wrote in message  
news:eYqIPTglFHA.320@TK2MSFTNGP09.phx.gbl...
>
> "Jay" <lifestyles@hotmail.com> wrote in message  
> news:uSVREIelFHA.320@TK2MSFTNGP09.phx.gbl...
>> The broadband networking page at microsoft.com is dead.  Where's all the  
>> software?  I want to download everything and burn to cd for backup as I  
>> lost my retail cd.
>>
>> It used to be a www.microsoft.com/broadbandnetworking, where'd it go?
>>
>
> Try here:
> http://support.microsoft.com/kb/81 [...] 0121120120
>
> Mikey
>

More Information

Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

 

I wish Microsoft wouldn't break all the links to everything
on its web site every other month.  Would it be too much
trouble to leave stub/forwarding pages in place of the
(re)moved pages?  It sure would save an awful lot of people
an awful lot of trouble.
 
I just burned a full half hour on the phone to Microsoft,
mostly in hold queues, but including conversations with two
different support people (in Bombay), because of this
problem.  I had installed XP SP2, and promptly got a message
saying that my Microsoft Broadband Networking (for my
Microsoft brand MN-520 PCMCIA WiFi card) had a
known compatibility issue with this version of Windows,
and it gave me a phone number and a web link to get an
updated version of Microsoft Broadband Networking
which works with this version of Windows.  Here's the
message:
 
  ----------------------------------------------
  Microsoft Broadband Networking has a known compatibility
  issue with this version of Windows. For an update that is
  compatible with this version of Windows, contact Microsoft
  Broadband Networking.
  Contact Information:
  Microsoft Web site: http://www.microsoft.com/hardware/broadbandnetworking
  Telephone: (425) 635-7172 (U.S.) or (905) 568-3503 (Canada)
  ----------------------------------------------
 
But when I went to that web site, there were no downloads
to be found.  So I ended up wasting a half hour on the phone
to a (toll) number at Microsoft, just to find out where to get
the download:  http://support.microsoft.com/msbbn
 
The fact that Microsoft is notorious for doing this soft of
thing for years, and continues to do it, is just more proof of
how little regard it has for its customers.  Microsoft just can't
be bothered to care about how much trouble they put
their customers to.
 
(Here's another symptom of that attitude problem at Microsoft:
15 minutes into a 45 minute OS install, it stops and asks you
for your TIME ZONE.  Cummon, gimme a break!  Like it
couldn't have asked that question at the beginning (or the end)?
Obviously it could have, if anyone at M$ cared about how
much of their customers' time they waste.)
 
-Dave
 
 
"Chris H." <winxpnews@hotmail.com> wrote in message
news:u5o4L1glFHA.2916@TK2MSFTNGP14.phx.gbl...
> The official site is now:  http://support.microsoft.com/msbbn
> --  
> Chris H.
> Microsoft Windows MVP/Tablet PC
> Tablet Creations - http://nicecreations.us/
> Associate Expert
> Expert Zone - www.microsoft.com/windowsxp/expertzone
>
>
> "Mikey" <hoho@yahoo.com> wrote in message
> news:eYqIPTglFHA.320@TK2MSFTNGP09.phx.gbl...
> >
> > "Jay" <lifestyles@hotmail.com> wrote in message
> > news:uSVREIelFHA.320@TK2MSFTNGP09.phx.gbl...
> >> The broadband networking page at microsoft.com is dead.  Where's all
the
> >> software?  I want to download everything and burn to cd for backup as I
> >> lost my retail cd.
> >>
> >> It used to be a www.microsoft.com/broadbandnetworking, where'd it go?
> >>
> >
> > Try here:
> > http://support.microsoft.com/kb/81 [...] 0121120120
> >
> > Mikey

More Information

Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

 

Your issues are a reason why I posted the correct location, Dave.  I  
certainly raised the problem as soon as I discovered the error, and at least  
they have access now after several very pointed emails spanning several  
weeks.  We need to remember that Microsoft dropped the networking hardware  
about 16 months ago, and we're lucky they didn't just drop the support, too.
--  
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone
 
 
"Dave Burton" <dave146@burtonsys.com> wrote in message  
news:uAnNVuInFHA.3408@tk2msftngp13.phx.gbl...
>I wish Microsoft wouldn't break all the links to everything
> on its web site every other month.  Would it be too much
> trouble to leave stub/forwarding pages in place of the
> (re)moved pages?  It sure would save an awful lot of people
> an awful lot of trouble.
>
> I just burned a full half hour on the phone to Microsoft,
> mostly in hold queues, but including conversations with two
> different support people (in Bombay), because of this
> problem.  I had installed XP SP2, and promptly got a message
> saying that my Microsoft Broadband Networking (for my
> Microsoft brand MN-520 PCMCIA WiFi card) had a
> known compatibility issue with this version of Windows,
> and it gave me a phone number and a web link to get an
> updated version of Microsoft Broadband Networking
> which works with this version of Windows.  Here's the
> message:
>
>  ----------------------------------------------
>  Microsoft Broadband Networking has a known compatibility
>  issue with this version of Windows. For an update that is
>  compatible with this version of Windows, contact Microsoft
>  Broadband Networking.
>  Contact Information:
>  Microsoft Web site: http://www.microsoft.com/hardware/broadbandnetworking
>  Telephone: (425) 635-7172 (U.S.) or (905) 568-3503 (Canada)
>  ----------------------------------------------
>
> But when I went to that web site, there were no downloads
> to be found.  So I ended up wasting a half hour on the phone
> to a (toll) number at Microsoft, just to find out where to get
> the download:  http://support.microsoft.com/msbbn
>
> The fact that Microsoft is notorious for doing this soft of
> thing for years, and continues to do it, is just more proof of
> how little regard it has for its customers.  Microsoft just can't
> be bothered to care about how much trouble they put
> their customers to.
>
> (Here's another symptom of that attitude problem at Microsoft:
> 15 minutes into a 45 minute OS install, it stops and asks you
> for your TIME ZONE.  Cummon, gimme a break!  Like it
> couldn't have asked that question at the beginning (or the end)?
> Obviously it could have, if anyone at M$ cared about how
> much of their customers' time they waste.)
>
> -Dave

More Information

Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

 

"and we're lucky they didn't just drop the support, too."
 
lol - they dropped that 36 months ago...
 
 
 
 
"Chris H." <winxpnews@hotmail.com> wrote in message  
news:OShd14InFHA.2580@TK2MSFTNGP09.phx.gbl...
> Your issues are a reason why I posted the correct location, Dave.  I  
> certainly raised the problem as soon as I discovered the error, and at  
> least they have access now after several very pointed emails spanning  
> several weeks.  We need to remember that Microsoft dropped the networking  
> hardware about 16 months ago, and we're lucky they didn't just drop the  
> support, too.
> --  
> Chris H.
> Microsoft Windows MVP/Tablet PC
> Tablet Creations - http://nicecreations.us/
> Associate Expert
> Expert Zone - www.microsoft.com/windowsxp/expertzone
>
>
> "Dave Burton" <dave146@burtonsys.com> wrote in message  
> news:uAnNVuInFHA.3408@tk2msftngp13.phx.gbl...
>>I wish Microsoft wouldn't break all the links to everything
>> on its web site every other month.  Would it be too much
>> trouble to leave stub/forwarding pages in place of the
>> (re)moved pages?  It sure would save an awful lot of people
>> an awful lot of trouble.
>>
>> I just burned a full half hour on the phone to Microsoft,
>> mostly in hold queues, but including conversations with two
>> different support people (in Bombay), because of this
>> problem.  I had installed XP SP2, and promptly got a message
>> saying that my Microsoft Broadband Networking (for my
>> Microsoft brand MN-520 PCMCIA WiFi card) had a
>> known compatibility issue with this version of Windows,
>> and it gave me a phone number and a web link to get an
>> updated version of Microsoft Broadband Networking
>> which works with this version of Windows.  Here's the
>> message:
>>
>>  ----------------------------------------------
>>  Microsoft Broadband Networking has a known compatibility
>>  issue with this version of Windows. For an update that is
>>  compatible with this version of Windows, contact Microsoft
>>  Broadband Networking.
>>  Contact Information:
>>  Microsoft Web site:  
>> http://www.microsoft.com/hardware/broadbandnetworking
>>  Telephone: (425) 635-7172 (U.S.) or (905) 568-3503 (Canada)
>>  ----------------------------------------------
>>
>> But when I went to that web site, there were no downloads
>> to be found.  So I ended up wasting a half hour on the phone
>> to a (toll) number at Microsoft, just to find out where to get
>> the download:  http://support.microsoft.com/msbbn
>>
>> The fact that Microsoft is notorious for doing this soft of
>> thing for years, and continues to do it, is just more proof of
>> how little regard it has for its customers.  Microsoft just can't
>> be bothered to care about how much trouble they put
>> their customers to.
>>
>> (Here's another symptom of that attitude problem at Microsoft:
>> 15 minutes into a 45 minute OS install, it stops and asks you
>> for your TIME ZONE.  Cummon, gimme a break!  Like it
>> couldn't have asked that question at the beginning (or the end)?
>> Obviously it could have, if anyone at M$ cared about how
>> much of their customers' time they waste.)
>>
>> -Dave
>
>

More Information

Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

 

Microsoft doesn't actively monitor this newsgroup - or others they host.  
These are public newsgroups for support by peers.
--  
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone
 
 
"Kerry Liles" <me@completely.invalid> wrote in message  
news:3m2elpF151tv2U1@individual.net...
> "and we're lucky they didn't just drop the support, too."
>
> lol - they dropped that 36 months ago...
>
>
>
>
> "Chris H." <winxpnews@hotmail.com> wrote in message  
> news:OShd14InFHA.2580@TK2MSFTNGP09.phx.gbl...
>> Your issues are a reason why I posted the correct location, Dave.  I  
>> certainly raised the problem as soon as I discovered the error, and at  
>> least they have access now after several very pointed emails spanning  
>> several weeks.  We need to remember that Microsoft dropped the networking  
>> hardware about 16 months ago, and we're lucky they didn't just drop the  
>> support, too.
>> --  
>> Chris H.
>> Microsoft Windows MVP/Tablet PC
>> Tablet Creations - http://nicecreations.us/
>> Associate Expert
>> Expert Zone - www.microsoft.com/windowsxp/expertzone
>>
>>
>> "Dave Burton" <dave146@burtonsys.com> wrote in message  
>> news:uAnNVuInFHA.3408@tk2msftngp13.phx.gbl...
>>>I wish Microsoft wouldn't break all the links to everything
>>> on its web site every other month.  Would it be too much
>>> trouble to leave stub/forwarding pages in place of the
>>> (re)moved pages?  It sure would save an awful lot of people
>>> an awful lot of trouble.
>>>
>>> I just burned a full half hour on the phone to Microsoft,
>>> mostly in hold queues, but including conversations with two
>>> different support people (in Bombay), because of this
>>> problem.  I had installed XP SP2, and promptly got a message
>>> saying that my Microsoft Broadband Networking (for my
>>> Microsoft brand MN-520 PCMCIA WiFi card) had a
>>> known compatibility issue with this version of Windows,
>>> and it gave me a phone number and a web link to get an
>>> updated version of Microsoft Broadband Networking
>>> which works with this version of Windows.  Here's the
>>> message:
>>>
>>>  ----------------------------------------------
>>>  Microsoft Broadband Networking has a known compatibility
>>>  issue with this version of Windows. For an update that is
>>>  compatible with this version of Windows, contact Microsoft
>>>  Broadband Networking.
>>>  Contact Information:
>>>  Microsoft Web site:  
>>> http://www.microsoft.com/hardware/broadbandnetworking
>>>  Telephone: (425) 635-7172 (U.S.) or (905) 568-3503 (Canada)
>>>  ----------------------------------------------
>>>
>>> But when I went to that web site, there were no downloads
>>> to be found.  So I ended up wasting a half hour on the phone
>>> to a (toll) number at Microsoft, just to find out where to get
>>> the download:  http://support.microsoft.com/msbbn
>>>
>>> The fact that Microsoft is notorious for doing this soft of
>>> thing for years, and continues to do it, is just more proof of
>>> how little regard it has for its customers.  Microsoft just can't
>>> be bothered to care about how much trouble they put
>>> their customers to.
>>>
>>> (Here's another symptom of that attitude problem at Microsoft:
>>> 15 minutes into a 45 minute OS install, it stops and asks you
>>> for your TIME ZONE.  Cummon, gimme a break!  Like it
>>> couldn't have asked that question at the beginning (or the end)?
>>> Obviously it could have, if anyone at M$ cared about how
>>> much of their customers' time they waste.)
>>>
>>> -Dave
>>
>>
>
>

More Information

Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

 

Yes I know, and somehow that is even funnier.
 
;-)
 
"Chris H." <winxpnews@hotmail.com> wrote in message  
news:OTEbbLvnFHA.1444@TK2MSFTNGP10.phx.gbl...
> Microsoft doesn't actively monitor this newsgroup - or others they host.  
> These are public newsgroups for support by peers.
> --  
> Chris H.
> Microsoft Windows MVP/Tablet PC
> Tablet Creations - http://nicecreations.us/
> Associate Expert
> Expert Zone - www.microsoft.com/windowsxp/expertzone
>
>
> "Kerry Liles" <me@completely.invalid> wrote in message  
> news:3m2elpF151tv2U1@individual.net...
>> "and we're lucky they didn't just drop the support, too."
>>
>> lol - they dropped that 36 months ago...
>>
>>
>>
>>
>> "Chris H." <winxpnews@hotmail.com> wrote in message  
>> news:OShd14InFHA.2580@TK2MSFTNGP09.phx.gbl...
>>> Your issues are a reason why I posted the correct location, Dave.  I  
>>> certainly raised the problem as soon as I discovered the error, and at  
>>> least they have access now after several very pointed emails spanning  
>>> several weeks.  We need to remember that Microsoft dropped the  
>>> networking hardware about 16 months ago, and we're lucky they didn't  
>>> just drop the support, too.
>>> --  
>>> Chris H.
>>> Microsoft Windows MVP/Tablet PC
>>> Tablet Creations - http://nicecreations.us/
>>> Associate Expert
>>> Expert Zone - www.microsoft.com/windowsxp/expertzone
>>>
>>>
>>> "Dave Burton" <dave146@burtonsys.com> wrote in message  
>>> news:uAnNVuInFHA.3408@tk2msftngp13.phx.gbl...
>>>>I wish Microsoft wouldn't break all the links to everything
>>>> on its web site every other month.  Would it be too much
>>>> trouble to leave stub/forwarding pages in place of the
>>>> (re)moved pages?  It sure would save an awful lot of people
>>>> an awful lot of trouble.
>>>>
>>>> I just burned a full half hour on the phone to Microsoft,
>>>> mostly in hold queues, but including conversations with two
>>>> different support people (in Bombay), because of this
>>>> problem.  I had installed XP SP2, and promptly got a message
>>>> saying that my Microsoft Broadband Networking (for my
>>>> Microsoft brand MN-520 PCMCIA WiFi card) had a
>>>> known compatibility issue with this version of Windows,
>>>> and it gave me a phone number and a web link to get an
>>>> updated version of Microsoft Broadband Networking
>>>> which works with this version of Windows.  Here's the
>>>> message:
>>>>
>>>>  ----------------------------------------------
>>>>  Microsoft Broadband Networking has a known compatibility
>>>>  issue with this version of Windows. For an update that is
>>>>  compatible with this version of Windows, contact Microsoft
>>>>  Broadband Networking.
>>>>  Contact Information:
>>>>  Microsoft Web site:  
>>>> http://www.microsoft.com/hardware/broadbandnetworking
>>>>  Telephone: (425) 635-7172 (U.S.) or (905) 568-3503 (Canada)
>>>>  ----------------------------------------------
>>>>
>>>> But when I went to that web site, there were no downloads
>>>> to be found.  So I ended up wasting a half hour on the phone
>>>> to a (toll) number at Microsoft, just to find out where to get
>>>> the download:  http://support.microsoft.com/msbbn
>>>>
>>>> The fact that Microsoft is notorious for doing this soft of
>>>> thing for years, and continues to do it, is just more proof of
>>>> how little regard it has for its customers.  Microsoft just can't
>>>> be bothered to care about how much trouble they put
>>>> their customers to.
>>>>
>>>> (Here's another symptom of that attitude problem at Microsoft:
>>>> 15 minutes into a 45 minute OS install, it stops and asks you
>>>> for your TIME ZONE.  Cummon, gimme a break!  Like it
>>>> couldn't have asked that question at the beginning (or the end)?
>>>> Obviously it could have, if anyone at M$ cared about how
>>>> much of their customers' time they waste.)
>>>>
>>>> -Dave
>>>
>>>
>>
>>
>
>

More Information

Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

 

How is it funny, Kerry.  That's how public newsgroups are run.
--  
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone
 
 
"Kerry Liles" <me@completely.invalid> wrote in message  
news:3mfhvbF16e15cU1@individual.net...
> Yes I know, and somehow that is even funnier.
>
> ;-)
>
> "Chris H." <winxpnews@hotmail.com> wrote in message  
> news:OTEbbLvnFHA.1444@TK2MSFTNGP10.phx.gbl...
>> Microsoft doesn't actively monitor this newsgroup - or others they host.  
>> These are public newsgroups for support by peers.
>> --  
>> Chris H.
>> Microsoft Windows MVP/Tablet PC
>> Tablet Creations - http://nicecreations.us/
>> Associate Expert
>> Expert Zone - www.microsoft.com/windowsxp/expertzone
>>
>>
>> "Kerry Liles" <me@completely.invalid> wrote in message  
>> news:3m2elpF151tv2U1@individual.net...
>>> "and we're lucky they didn't just drop the support, too."
>>>
>>> lol - they dropped that 36 months ago...
>>>
>>>
>>>
>>>
>>> "Chris H." <winxpnews@hotmail.com> wrote in message  
>>> news:OShd14InFHA.2580@TK2MSFTNGP09.phx.gbl...
>>>> Your issues are a reason why I posted the correct location, Dave.  I  
>>>> certainly raised the problem as soon as I discovered the error, and at  
>>>> least they have access now after several very pointed emails spanning  
>>>> several weeks.  We need to remember that Microsoft dropped the  
>>>> networking hardware about 16 months ago, and we're lucky they didn't  
>>>> just drop the support, too.
>>>> --  
>>>> Chris H.
>>>> Microsoft Windows MVP/Tablet PC
>>>> Tablet Creations - http://nicecreations.us/
>>>> Associate Expert
>>>> Expert Zone - www.microsoft.com/windowsxp/expertzone
>>>>
>>>>
>>>> "Dave Burton" <dave146@burtonsys.com> wrote in message  
>>>> news:uAnNVuInFHA.3408@tk2msftngp13.phx.gbl...
>>>>>I wish Microsoft wouldn't break all the links to everything
>>>>> on its web site every other month.  Would it be too much
>>>>> trouble to leave stub/forwarding pages in place of the
>>>>> (re)moved pages?  It sure would save an awful lot of people
>>>>> an awful lot of trouble.
>>>>>
>>>>> I just burned a full half hour on the phone to Microsoft,
>>>>> mostly in hold queues, but including conversations with two
>>>>> different support people (in Bombay), because of this
>>>>> problem.  I had installed XP SP2, and promptly got a message
>>>>> saying that my Microsoft Broadband Networking (for my
>>>>> Microsoft brand MN-520 PCMCIA WiFi card) had a
>>>>> known compatibility issue with this version of Windows,
>>>>> and it gave me a phone number and a web link to get an
>>>>> updated version of Microsoft Broadband Networking
>>>>> which works with this version of Windows.  Here's the
>>>>> message:
>>>>>
>>>>>  ----------------------------------------------
>>>>>  Microsoft Broadband Networking has a known compatibility
>>>>>  issue with this version of Windows. For an update that is
>>>>>  compatible with this version of Windows, contact Microsoft
>>>>>  Broadband Networking.
>>>>>  Contact Information:
>>>>>  Microsoft Web site:  
>>>>> http://www.microsoft.com/hardware/broadbandnetworking
>>>>>  Telephone: (425) 635-7172 (U.S.) or (905) 568-3503 (Canada)
>>>>>  ----------------------------------------------
>>>>>
>>>>> But when I went to that web site, there were no downloads
>>>>> to be found.  So I ended up wasting a half hour on the phone
>>>>> to a (toll) number at Microsoft, just to find out where to get
>>>>> the download:  http://support.microsoft.com/msbbn
>>>>>
>>>>> The fact that Microsoft is notorious for doing this soft of
>>>>> thing for years, and continues to do it, is just more proof of
>>>>> how little regard it has for its customers.  Microsoft just can't
>>>>> be bothered to care about how much trouble they put
>>>>> their customers to.
>>>>>
>>>>> (Here's another symptom of that attitude problem at Microsoft:
>>>>> 15 minutes into a 45 minute OS install, it stops and asks you
>>>>> for your TIME ZONE.  Cummon, gimme a break!  Like it
>>>>> couldn't have asked that question at the beginning (or the end)?
>>>>> Obviously it could have, if anyone at M$ cared about how
>>>>> much of their customers' time they waste.)
>>>>>
>>>>> -Dave
>>>>
>>>>
>>>
>>>
>>
>>
>
>

More Information

Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

 

OMG.   Well, at the risk of having to explain a  ;-)  to you,  I find it  
"funny" that MS takes no interest in their products - they just decide to  
produce them and then dump them. I might add, dump them without actually  
getting them working properly.  I appreciate all the work that MVPs like you  
do (I really do) and I have even helped some people myself too along the  
way, but occasionally I get more than a little bent about MS's cavalier  
attitude about stiffing customers.
 
 
 
"Chris H." <winxpnews@hotmail.com> wrote in message  
news:O4APzvsoFHA.576@TK2MSFTNGP15.phx.gbl...
> How is it funny, Kerry.  That's how public newsgroups are run.
> --  
> Chris H.
> Microsoft Windows MVP/Tablet PC
> Tablet Creations - http://nicecreations.us/
> Associate Expert
> Expert Zone - www.microsoft.com/windowsxp/expertzone
>
>
> "Kerry Liles" <me@completely.invalid> wrote in message  
> news:3mfhvbF16e15cU1@individual.net...
>> Yes I know, and somehow that is even funnier.
>>
>> ;-)
>>
>> "Chris H." <winxpnews@hotmail.com> wrote in message  
>> news:OTEbbLvnFHA.1444@TK2MSFTNGP10.phx.gbl...
>>> Microsoft doesn't actively monitor this newsgroup - or others they host.  
>>> These are public newsgroups for support by peers.
>>> --  
>>> Chris H.
>>> Microsoft Windows MVP/Tablet PC
>>> Tablet Creations - http://nicecreations.us/
>>> Associate Expert
>>> Expert Zone - www.microsoft.com/windowsxp/expertzone
>>>
>>>
>>> "Kerry Liles" <me@completely.invalid> wrote in message  
>>> news:3m2elpF151tv2U1@individual.net...
>>>> "and we're lucky they didn't just drop the support, too."
>>>>
>>>> lol - they dropped that 36 months ago...
>>>>
>>>>
>>>>
>>>>
>>>> "Chris H." <winxpnews@hotmail.com> wrote in message  
>>>> news:OShd14InFHA.2580@TK2MSFTNGP09.phx.gbl...
>>>>> Your issues are a reason why I posted the correct location, Dave.  I  
>>>>> certainly raised the problem as soon as I discovered the error, and at  
>>>>> least they have access now after several very pointed emails spanning  
>>>>> several weeks.  We need to remember that Microsoft dropped the  
>>>>> networking hardware about 16 months ago, and we're lucky they didn't  
>>>>> just drop the support, too.
>>>>> --  
>>>>> Chris H.
>>>>> Microsoft Windows MVP/Tablet PC
>>>>> Tablet Creations - http://nicecreations.us/
>>>>> Associate Expert
>>>>> Expert Zone - www.microsoft.com/windowsxp/expertzone
>>>>>
>>>>>
>>>>> "Dave Burton" <dave146@burtonsys.com> wrote in message  
>>>>> news:uAnNVuInFHA.3408@tk2msftngp13.phx.gbl...
>>>>>>I wish Microsoft wouldn't break all the links to everything
>>>>>> on its web site every other month.  Would it be too much
>>>>>> trouble to leave stub/forwarding pages in place of the
>>>>>> (re)moved pages?  It sure would save an awful lot of peop