Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

I've got a three month old Balance notebook that keeps rebooting. I can't get
it to boot in safe mode, safe mode w/ networking, safemode w/ command prompt,
last known good config, or start normally. When I tap the f8 key, I only get
a page that says "select first boot device: IDE-0 HITACHE_DK23FB-40, or
CD/DVD-0 UJDA760 DVD/CDRW. When I tap the f12 key, it displays a bunch of
stuff, but then returns me to the page that offers options to load. When I
tap the f5 key, I get more options to load, but none work either. When I
doenter Last Known, I get a message saying" windows could not start because
the following file is missing or corupt: \WINDOWS\system32\config\SYSTEM. It
also says to repair by using original Setup CD. When I run the CD, it gets
94% complete, and then states that an image file failed to load, try again. I
tried it 10 times, and it always fails at the same point. I would appriciate
any other advise! Here's my specs.1.2 GHz Mobile AMD Athlon 4 processor with
PowerNow! technology
256 MB RAM, upgradeable to 640 MB*
Built-in CD/RW burner
8-cell Lithium-ion (Li-ion) battery pack for longer-lasting power compared
to standard 4-cell Li-ion packs
40 GB ATA 100/66/33 hard drive
Supports 2.5V/1.25V 200-pin DDR200/DDR266 SO-DIMM module
14.1-inch XGA TFT LCD with 1024 x 768 resolution
16.7 million colors possible
High-performance 256-bit 3D graphic engine
Shared memory 16/32/64 MB DDR (user-adjustable in BIOS)
DVD-ROM drive
Two built-in stereo speakers
Integrated WiFi-compliant Wireless 802.11b (11 Mbps) LAN
On-board 1 GB/100M/10MBase-T LAN Ethernet (up to 1 Gbps)
56k V.90 modem
Synaptics touchpad with 4-way scrolling button
4 USB 2.0 ports, 1 RJ-11 modem jack and 1 RJ-45 Ethernet jack
1 line-out headphone jack and 1 microphone-in jack
1 external VGA port, 1 parallel port, 1 S-video TV/Out connector
1 DC-in jack for AC adapter
Universal AC adapter with auto-sensing dual voltage support: AC 100-240V
BIOS plug and play, ACPI and DMI
Kensington lock and BIOS password protection
Pre-loaded with Microsoft Windows XP Home Edition
Dimensions and weight: 13"W x 10.75"D x 1.5"H; weighs 6 pounds.
Thanks, Kathy

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

If it's three months old it's still under warranty. I'd
contact the manufacturer for help . . .

>-----Original Message-----
>I've got a three month old Balance notebook that keeps
rebooting. I can't get
>it to boot in safe mode, safe mode w/ networking,
safemode w/ command prompt,
>last known good config, or start normally. When I tap the
f8 key, I only get
>a page that says "select first boot device: IDE-0
HITACHE_DK23FB-40, or
>CD/DVD-0 UJDA760 DVD/CDRW. When I tap the f12 key, it
displays a bunch of
>stuff, but then returns me to the page that offers
options to load. When I
>tap the f5 key, I get more options to load, but none work
either. When I
>doenter Last Known, I get a message saying" windows could
not start because
>the following file is missing or corupt: \WINDOWS\system32
\config\SYSTEM. It
>also says to repair by using original Setup CD. When I
run the CD, it gets
>94% complete, and then states that an image file failed
to load, try again. I
>tried it 10 times, and it always fails at the same point.
I would appriciate
>any other advise! Here's my specs.1.2 GHz Mobile AMD
Athlon 4 processor with
>PowerNow! technology
>256 MB RAM, upgradeable to 640 MB*
>Built-in CD/RW burner
>8-cell Lithium-ion (Li-ion) battery pack for longer-
lasting power compared
>to standard 4-cell Li-ion packs
>40 GB ATA 100/66/33 hard drive
>Supports 2.5V/1.25V 200-pin DDR200/DDR266 SO-DIMM module
>14.1-inch XGA TFT LCD with 1024 x 768 resolution
>16.7 million colors possible
>High-performance 256-bit 3D graphic engine
>Shared memory 16/32/64 MB DDR (user-adjustable in BIOS)
>DVD-ROM drive
>Two built-in stereo speakers
>Integrated WiFi-compliant Wireless 802.11b (11 Mbps) LAN
>On-board 1 GB/100M/10MBase-T LAN Ethernet (up to 1 Gbps)
>56k V.90 modem
>Synaptics touchpad with 4-way scrolling button
>4 USB 2.0 ports, 1 RJ-11 modem jack and 1 RJ-45 Ethernet
jack
>1 line-out headphone jack and 1 microphone-in jack
>1 external VGA port, 1 parallel port, 1 S-video TV/Out
connector
>1 DC-in jack for AC adapter
>Universal AC adapter with auto-sensing dual voltage
support: AC 100-240V
>BIOS plug and play, ACPI and DMI
>Kensington lock and BIOS password protection
>Pre-loaded with Microsoft Windows XP Home Edition
>Dimensions and weight: 13"W x 10.75"D x 1.5"H; weighs 6
pounds.
>Thanks, Kathy
>.
>

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

I'm having a problem locating the manufacturer. I purchased it through
Walmart.com, and when I contacted them, they couldn't find any contact info.
Theyfinally found a web-site, and phone number, but the site isn't valid, and
the number is not in service. Their research team is looking into it, but I
haven't heard from them yet.

"anonymous@discussions.microsoft.com" wrote:

> If it's three months old it's still under warranty. I'd
> contact the manufacturer for help . . .
>
> >-----Original Message-----
> >I've got a three month old Balance notebook that keeps
> rebooting. I can't get
> >it to boot in safe mode, safe mode w/ networking,
> safemode w/ command prompt,
> >last known good config, or start normally. When I tap the
> f8 key, I only get
> >a page that says "select first boot device: IDE-0
> HITACHE_DK23FB-40, or
> >CD/DVD-0 UJDA760 DVD/CDRW. When I tap the f12 key, it
> displays a bunch of
> >stuff, but then returns me to the page that offers
> options to load. When I
> >tap the f5 key, I get more options to load, but none work
> either. When I
> >doenter Last Known, I get a message saying" windows could
> not start because
> >the following file is missing or corupt: \WINDOWS\system32
> \config\SYSTEM. It
> >also says to repair by using original Setup CD. When I
> run the CD, it gets
> >94% complete, and then states that an image file failed
> to load, try again. I
> >tried it 10 times, and it always fails at the same point.
> I would appriciate
> >any other advise! Here's my specs.1.2 GHz Mobile AMD
> Athlon 4 processor with
> >PowerNow! technology
> >256 MB RAM, upgradeable to 640 MB*
> >Built-in CD/RW burner
> >8-cell Lithium-ion (Li-ion) battery pack for longer-
> lasting power compared
> >to standard 4-cell Li-ion packs
> >40 GB ATA 100/66/33 hard drive
> >Supports 2.5V/1.25V 200-pin DDR200/DDR266 SO-DIMM module
> >14.1-inch XGA TFT LCD with 1024 x 768 resolution
> >16.7 million colors possible
> >High-performance 256-bit 3D graphic engine
> >Shared memory 16/32/64 MB DDR (user-adjustable in BIOS)
> >DVD-ROM drive
> >Two built-in stereo speakers
> >Integrated WiFi-compliant Wireless 802.11b (11 Mbps) LAN
> >On-board 1 GB/100M/10MBase-T LAN Ethernet (up to 1 Gbps)
> >56k V.90 modem
> >Synaptics touchpad with 4-way scrolling button
> >4 USB 2.0 ports, 1 RJ-11 modem jack and 1 RJ-45 Ethernet
> jack
> >1 line-out headphone jack and 1 microphone-in jack
> >1 external VGA port, 1 parallel port, 1 S-video TV/Out
> connector
> >1 DC-in jack for AC adapter
> >Universal AC adapter with auto-sensing dual voltage
> support: AC 100-240V
> >BIOS plug and play, ACPI and DMI
> >Kensington lock and BIOS password protection
> >Pre-loaded with Microsoft Windows XP Home Edition
> >Dimensions and weight: 13"W x 10.75"D x 1.5"H; weighs 6
> pounds.
> >Thanks, Kathy
> >.
> >
>