Archived from groups: microsoft.public.windowsxp.general (More info?)

Help. I have a Dell pc and the mobo just fried and of course I didnt take the
extended warranty, so I bought a new mobo (asus) now that everything is back
together it won't let me activate. When I use the 800 number they say that
the product can't be activated. Please help.
--
Jack

Archived from groups: microsoft.public.windowsxp.general (More info?)

Hi

Please see if the following article helps:

"Windows Product Activation (WPA) on Windows XP"
http://aumha.org/win5/a/wpa.htm

--

Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups


"jj" <jj@discussions.microsoft.com> wrote in message
news:5DD95DF2-C09F-4C00-9A42-F7FFEAC72DB8@microsoft.com...
> Help. I have a Dell pc and the mobo just fried and of course I didnt take
> the
> extended warranty, so I bought a new mobo (asus) now that everything is
> back
> together it won't let me activate. When I use the 800 number they say that
> the product can't be activated. Please help.
> --
> Jack

Archived from groups: microsoft.public.windowsxp.general (More info?)

As the installed OS is OEM version provided by manufacturer, Microsoft is not
going to provide you support to reactivate it. You need to contact the
manufacturer for support, but in this case even they are not going to
support, because you have changed the motherboard.

I feel the only way is to purchase a new Windows retail license which you
can always use and ask for activation support, even if you changed your
hardware, just need to ensure you are running it only on one computer.

Humans

"Will Denny" wrote:

> Hi
>
> Please see if the following article helps:
>
> "Windows Product Activation (WPA) on Windows XP"
> http://aumha.org/win5/a/wpa.htm
>
> --
>
> Will Denny
> MS-MVP Windows Shell/User
> Please reply to the News Groups
>
>
> "jj" <jj@discussions.microsoft.com> wrote in message
> news:5DD95DF2-C09F-4C00-9A42-F7FFEAC72DB8@microsoft.com...
> > Help. I have a Dell pc and the mobo just fried and of course I didnt take
> > the
> > extended warranty, so I bought a new mobo (asus) now that everything is
> > back
> > together it won't let me activate. When I use the 800 number they say that
> > the product can't be activated. Please help.
> > --
> > Jack
>
>
>

Archived from groups: microsoft.public.windowsxp.general (More info?)

Thanks for the replies but if I buy a new or oem version will I just be able
to put my product code in or will I have to reinstall the OS and lose my
data. Thanks
--
Jack


"humans" wrote:

> As the installed OS is OEM version provided by manufacturer, Microsoft is not
> going to provide you support to reactivate it. You need to contact the
> manufacturer for support, but in this case even they are not going to
> support, because you have changed the motherboard.
>
> I feel the only way is to purchase a new Windows retail license which you
> can always use and ask for activation support, even if you changed your
> hardware, just need to ensure you are running it only on one computer.
>
> Humans
>
> "Will Denny" wrote:
>
> > Hi
> >
> > Please see if the following article helps:
> >
> > "Windows Product Activation (WPA) on Windows XP"
> > http://aumha.org/win5/a/wpa.htm
> >
> > --
> >
> > Will Denny
> > MS-MVP Windows Shell/User
> > Please reply to the News Groups
> >
> >
> > "jj" <jj@discussions.microsoft.com> wrote in message
> > news:5DD95DF2-C09F-4C00-9A42-F7FFEAC72DB8@microsoft.com...
> > > Help. I have a Dell pc and the mobo just fried and of course I didnt take
> > > the
> > > extended warranty, so I bought a new mobo (asus) now that everything is
> > > back
> > > together it won't let me activate. When I use the 800 number they say that
> > > the product can't be activated. Please help.
> > > --
> > > Jack
> >
> >
> >

Archived from groups: microsoft.public.windowsxp.general (More info?)

Hi

A changed mobo requires a 'Repair' install of XP. If the XP CD is OEM
version then the 'Repair' option may not be available.

--

Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups


"humans" <humans@discussions.microsoft.com> wrote in message
news:0478F17F-B184-4186-96E8-054A003269D4@microsoft.com...
> As the installed OS is OEM version provided by manufacturer, Microsoft is
> not
> going to provide you support to reactivate it. You need to contact the
> manufacturer for support, but in this case even they are not going to
> support, because you have changed the motherboard.
>
> I feel the only way is to purchase a new Windows retail license which you
> can always use and ask for activation support, even if you changed your
> hardware, just need to ensure you are running it only on one computer.
>
> Humans
>
> "Will Denny" wrote:
>
>> Hi
>>
>> Please see if the following article helps:
>>
>> "Windows Product Activation (WPA) on Windows XP"
>> http://aumha.org/win5/a/wpa.htm
>>
>> --
>>
>> Will Denny
>> MS-MVP Windows Shell/User
>> Please reply to the News Groups
>>
>>
>> "jj" <jj@discussions.microsoft.com> wrote in message
>> news:5DD95DF2-C09F-4C00-9A42-F7FFEAC72DB8@microsoft.com...
>> > Help. I have a Dell pc and the mobo just fried and of course I didnt
>> > take
>> > the
>> > extended warranty, so I bought a new mobo (asus) now that everything is
>> > back
>> > together it won't let me activate. When I use the 800 number they say
>> > that
>> > the product can't be activated. Please help.
>> > --
>> > Jack
>>
>>
>>

Archived from groups: microsoft.public.windowsxp.general (More info?)

This isn't sounding good. I already spent my lunch money on the mobo.
--
Jack


"Will Denny" wrote:

> Hi
>
> A changed mobo requires a 'Repair' install of XP. If the XP CD is OEM
> version then the 'Repair' option may not be available.
>
> --
>
> Will Denny
> MS-MVP Windows Shell/User
> Please reply to the News Groups
>
>
> "humans" <humans@discussions.microsoft.com> wrote in message
> news:0478F17F-B184-4186-96E8-054A003269D4@microsoft.com...
> > As the installed OS is OEM version provided by manufacturer, Microsoft is
> > not
> > going to provide you support to reactivate it. You need to contact the
> > manufacturer for support, but in this case even they are not going to
> > support, because you have changed the motherboard.
> >
> > I feel the only way is to purchase a new Windows retail license which you
> > can always use and ask for activation support, even if you changed your
> > hardware, just need to ensure you are running it only on one computer.
> >
> > Humans
> >
> > "Will Denny" wrote:
> >
> >> Hi
> >>
> >> Please see if the following article helps:
> >>
> >> "Windows Product Activation (WPA) on Windows XP"
> >> http://aumha.org/win5/a/wpa.htm
> >>
> >> --
> >>
> >> Will Denny
> >> MS-MVP Windows Shell/User
> >> Please reply to the News Groups
> >>
> >>
> >> "jj" <jj@discussions.microsoft.com> wrote in message
> >> news:5DD95DF2-C09F-4C00-9A42-F7FFEAC72DB8@microsoft.com...
> >> > Help. I have a Dell pc and the mobo just fried and of course I didnt
> >> > take
> >> > the
> >> > extended warranty, so I bought a new mobo (asus) now that everything is
> >> > back
> >> > together it won't let me activate. When I use the 800 number they say
> >> > that
> >> > the product can't be activated. Please help.
> >> > --
> >> > Jack
> >>
> >>
> >>
>
>
>

Archived from groups: microsoft.public.windowsxp.general (More info?)

Hi

Have a look through the documentation that came with the XP CD. Dells's OEM
CDs are sometimes different to other ones. Failing that, contact Dell to
see if they can give you some more info.

--

Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups


"jj" <jj@discussions.microsoft.com> wrote in message
news:C0CE2A61-2682-4FBC-BCED-F2771E417BA0@microsoft.com...
> This isn't sounding good. I already spent my lunch money on the mobo.
> --
> Jack
>
>
> "Will Denny" wrote:
>
>> Hi
>>
>> A changed mobo requires a 'Repair' install of XP. If the XP CD is OEM
>> version then the 'Repair' option may not be available.
>>
>> --
>>
>> Will Denny
>> MS-MVP Windows Shell/User
>> Please reply to the News Groups
>>
>>
>> "humans" <humans@discussions.microsoft.com> wrote in message
>> news:0478F17F-B184-4186-96E8-054A003269D4@microsoft.com...
>> > As the installed OS is OEM version provided by manufacturer, Microsoft
>> > is
>> > not
>> > going to provide you support to reactivate it. You need to contact the
>> > manufacturer for support, but in this case even they are not going to
>> > support, because you have changed the motherboard.
>> >
>> > I feel the only way is to purchase a new Windows retail license which
>> > you
>> > can always use and ask for activation support, even if you changed your
>> > hardware, just need to ensure you are running it only on one computer.
>> >
>> > Humans
>> >
>> > "Will Denny" wrote:
>> >
>> >> Hi
>> >>
>> >> Please see if the following article helps:
>> >>
>> >> "Windows Product Activation (WPA) on Windows XP"
>> >> http://aumha.org/win5/a/wpa.htm
>> >>
>> >> --
>> >>
>> >> Will Denny
>> >> MS-MVP Windows Shell/User
>> >> Please reply to the News Groups
>> >>
>> >>
>> >> "jj" <jj@discussions.microsoft.com> wrote in message
>> >> news:5DD95DF2-C09F-4C00-9A42-F7FFEAC72DB8@microsoft.com...
>> >> > Help. I have a Dell pc and the mobo just fried and of course I didnt
>> >> > take
>> >> > the
>> >> > extended warranty, so I bought a new mobo (asus) now that everything
>> >> > is
>> >> > back
>> >> > together it won't let me activate. When I use the 800 number they
>> >> > say
>> >> > that
>> >> > the product can't be activated. Please help.
>> >> > --
>> >> > Jack
>> >>
>> >>
>> >>
>>
>>
>>

Archived from groups: microsoft.public.windowsxp.general (More info?)

Ok Thanks
--
Jack


"Will Denny" wrote:

> Hi
>
> Have a look through the documentation that came with the XP CD. Dells's OEM
> CDs are sometimes different to other ones. Failing that, contact Dell to
> see if they can give you some more info.
>
> --
>
> Will Denny
> MS-MVP Windows Shell/User
> Please reply to the News Groups
>
>
> "jj" <jj@discussions.microsoft.com> wrote in message
> news:C0CE2A61-2682-4FBC-BCED-F2771E417BA0@microsoft.com...
> > This isn't sounding good. I already spent my lunch money on the mobo.
> > --
> > Jack
> >
> >
> > "Will Denny" wrote:
> >
> >> Hi
> >>
> >> A changed mobo requires a 'Repair' install of XP. If the XP CD is OEM
> >> version then the 'Repair' option may not be available.
> >>
> >> --
> >>
> >> Will Denny
> >> MS-MVP Windows Shell/User
> >> Please reply to the News Groups
> >>
> >>
> >> "humans" <humans@discussions.microsoft.com> wrote in message
> >> news:0478F17F-B184-4186-96E8-054A003269D4@microsoft.com...
> >> > As the installed OS is OEM version provided by manufacturer, Microsoft
> >> > is
> >> > not
> >> > going to provide you support to reactivate it. You need to contact the
> >> > manufacturer for support, but in this case even they are not going to
> >> > support, because you have changed the motherboard.
> >> >
> >> > I feel the only way is to purchase a new Windows retail license which
> >> > you
> >> > can always use and ask for activation support, even if you changed your
> >> > hardware, just need to ensure you are running it only on one computer.
> >> >
> >> > Humans
> >> >
> >> > "Will Denny" wrote:
> >> >
> >> >> Hi
> >> >>
> >> >> Please see if the following article helps:
> >> >>
> >> >> "Windows Product Activation (WPA) on Windows XP"
> >> >> http://aumha.org/win5/a/wpa.htm
> >> >>
> >> >> --
> >> >>
> >> >> Will Denny
> >> >> MS-MVP Windows Shell/User
> >> >> Please reply to the News Groups
> >> >>
> >> >>
> >> >> "jj" <jj@discussions.microsoft.com> wrote in message
> >> >> news:5DD95DF2-C09F-4C00-9A42-F7FFEAC72DB8@microsoft.com...
> >> >> > Help. I have a Dell pc and the mobo just fried and of course I didnt
> >> >> > take
> >> >> > the
> >> >> > extended warranty, so I bought a new mobo (asus) now that everything
> >> >> > is
> >> >> > back
> >> >> > together it won't let me activate. When I use the 800 number they
> >> >> > say
> >> >> > that
> >> >> > the product can't be activated. Please help.
> >> >> > --
> >> >> > Jack
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>

Archived from groups: microsoft.public.windowsxp.general (More info?)

jj wrote:
> Help. I have a Dell pc and the mobo just fried and of course I didnt
> take the extended warranty, so I bought a new mobo (asus) now that
> everything is back together it won't let me activate. When I use the
> 800 number they say that the product can't be activated. Please help.

It may be too late, but do the phone activation number, and when asked
why are you activating, say you needed to reinstall, so you slipstreamed
SP2 into your installation CD, and then you were prompted to activate
upon reinstallation. Stick to our guns, and if you have a problem with
the phone rep, ask to speak to their supervisor.

You may want to learn how to slipstream a Service Pack and create your
installation CD from that, so you can tell a convincing story.

--
Peace!
Kurt
Self-anointed Moderator
microscum.pubic.windowsexp.gonorrhea
http://microscum.com/mscommunity
"Trustworthy Computing" is only another example of an Oxymoron!
"Produkt-Aktivierung macht frei"

Archived from groups: microsoft.public.windowsxp.general (More info?)

On Sun, 21 Aug 2005 23:44:50 -0700, "jj"
<jj@discussions.microsoft.com> wrote:

>Help. I have a Dell pc and the mobo just fried and of course I didnt take the
>extended warranty, so I bought a new mobo (asus) now that everything is back
>together it won't let me activate. When I use the 800 number they say that
>the product can't be activated. Please help.

If you system was purchased before March 2005

Try the key fix first that I found on the web.
http://www.angelfire.com/in4/computertips/key.html

I would use the key listed on your machine. If kurttrail replies
here saying don't take this advice-don't listen to him.



Greg Ro

Archived from groups: microsoft.public.windowsxp.general (More info?)

Greg Ro wrote:
> On Sun, 21 Aug 2005 23:44:50 -0700, "jj"
> <jj@discussions.microsoft.com> wrote:
>
>> Help. I have a Dell pc and the mobo just fried and of course I didnt
>> take the extended warranty, so I bought a new mobo (asus) now that
>> everything is back together it won't let me activate. When I use the
>> 800 number they say that the product can't be activated. Please help.
>
> If you system was purchased before March 2005
>
> Try the key fix first that I found on the web.
> http://www.angelfire.com/in4/computertips/key.html
>
> I would use the key listed on your machine. If kurttrail replies
> here saying don't take this advice-don't listen to him.

LOL! Please be my guest!

--
Peace!
Kurt
Self-anointed Moderator
microscum.pubic.windowsexp.gonorrhea
http://microscum.com/mscommunity
"Trustworthy Computing" is only another example of an Oxymoron!
"Produkt-Aktivierung macht frei"

Archived from groups: microsoft.public.windowsxp.general (More info?)

In article <5DD95DF2-C09F-4C00-9A42-F7FFEAC72DB8@microsoft.com>,
jj@discussions.microsoft.com says...
> Help. I have a Dell pc and the mobo just fried and of course I didnt take the
> extended warranty, so I bought a new mobo (asus) now that everything is back
> together it won't let me activate. When I use the 800 number they say that
> the product can't be activated. Please help.

Here's the deal - since your motherboard died, MS permits a replacement
motherboard of a different type to be installed and still be considered
the same system under the OEM agreement. In your case, you need to call
MS, tell them that you have a replacement motherboard as part of an OEM
repair from Dell, and that Dell said you need a new activation key.

If you explain it, nicely, as the fact that you are replacing a
defective OEM board with an OEM board, it fully qualifies you to
reactivate.

--

spam999free@rrohio.com
remove 999 in order to email me

Archived from groups: microsoft.public.windowsxp.general (More info?)

On Mon, 22 Aug 2005 13:56:59 GMT, Leythos <void@nowhere.lan> wrote:

> In article <5DD95DF2-C09F-4C00-9A42-F7FFEAC72DB8@microsoft.com>,
> jj@discussions.microsoft.com says...
> > Help. I have a Dell pc and the mobo just fried and of course I didnt take the
> > extended warranty, so I bought a new mobo (asus) now that everything is back
> > together it won't let me activate. When I use the 800 number they say that
> > the product can't be activated. Please help.
>
> Here's the deal - since your motherboard died, MS permits a replacement
> motherboard of a different type to be installed and still be considered
> the same system under the OEM agreement. In your case, you need to call
> MS, tell them that you have a replacement motherboard as part of an OEM
> repair from Dell, and that Dell said you need a new activation key.

Actually, this is not completely true: Microsoft's OEM policies
require you to fulfil the conditions of the OEM (in your case, Dell)
in replacing the burnt motherboard. The Dell OEM agreement requires
you to replace a defective motherboard with an identical one purchased
from Dell.

> If you explain it, nicely, as the fact that you are replacing a
> defective OEM board with an OEM board, it fully qualifies you to
> reactivate.

If your OEM CD is a so-called "Full OEM (generic)", Microsoft allows
you to replace it with any other motherboard. But if your OEM is
Dell, it must be replaced with an identical one purchased from Dell,
IF you want to keep your Dell OEM license.

Unless you fulfil the Dell warranty conditions, your Dell OEM license
will lapse.

Donald L McDaniel
Please reply to the original thread
so that conversations may be kept in order
=======================================================