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theunsk31   01-12-2012 at 03:25:28 PM

Hello,
i have a samsung 46 inch but the picture quality is very very poor i have reset and tried to set the contrast every thing but still u get that white shine on faces and lights what do i do

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americanaudiophile   01-23-2012 at 09:26:37 PM

Your TV may have a backlight adjustment on one of the menus. If not then see if you can get into the service menu. The service manual will tell you how or you can contact Samsung. This may help.

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imabe   02-01-2012 at 07:16:40 AM

I had a samsung too but not only did I have same problem but blurry pictures as well as poor color quality and not stable quality so I sold it for cheap. I got an LG instead and have been loving it since. I have had no problems and have to say aside from the glorious quality, the after service was impeccable and professional!!!

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sokangcraft   02-02-2012 at 06:44:22 AM

imabe wrote :

I had a samsung too but not only did I have same problem but blurry pictures as well as poor color quality and not stable quality so I sold it for cheap. I got an LG instead and have been loving it since. I have had no problems and have to say aside from the glorious quality, the after service was impeccable and professional!!!




That is quite nice to hear. I hope he can get his TV fixed if not maybe he should take your recommendation and change brands.

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nate_kan   02-03-2012 at 08:25:32 AM

theunsk31 wrote :

Hello,
i have a samsung 46 inch but the picture quality is very very poor i have reset and tried to set the contrast every thing but still u get that white shine on faces and lights what do i do



Sorry to hear that. I have Samsung LN-T3242H and also I have bad bad memory of Samsung After Service. Watch out man..I bought the one year warranty and it broke down like 2 days before it expired. I called them and they took it to fix. It took more than a few weeks and once they figured out it would not be fixed, but had to be replaced, they said my warranty was expired:|.

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elvenkieth   02-04-2012 at 04:48:23 AM

americanaudiophile wrote :

Your TV may have a backlight adjustment on one of the menus. If not then see if you can get into the service menu. The service manual will tell you how or you can contact Samsung. This may help.



Like americanaudiophile said, it could be due to too much LED backlight or the glare on the panel. Samsung TVs are known for its glossy screen which really makes it hard to watch clear images on tv during the day.

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