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Pc answers can´t turn off my pc keeps restarting

Forum Systems : Packard Bell Pc answers can´t turn off my pc keeps restarting

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Anonymous   04-08-2011 at 06:21:02 PM
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Hello,
my pc keeps restarting instead of shutting down when I choose shutdown option from XP menu. can anyone help ?

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Ubrales   04-10-2011 at 01:32:46 AM
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First, do a hard shutdown by depressing and holding in the Start button for 5 seconds. Then restart. See whether the problem is resolved.

 

If the problem is unresolved, do a 'System Restore' by going into Programs, Accessories, System Tools, and then select System Restore. Follow the prompts.

 

If the problem is still unresolved, do a repair install of XP.

 

If none of these things work, do a complete backup of all data, and then do a re-installation of XP. You will have to re-install all programs.


Message edited by Ubrales on 04-10-2011 at 01:33:25 AM
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