Archived from groups: comp.sys.palmtops.pilot (More info?)

Purchased backup buddy but the registration key does nothing and program
expires in 5 days.

Backup buddy technical support is a joke!

They reply with a form letter, oblivious to the problem.

They simply send instructions for installing the key, which we have done,
but the product isn't registered on the handheld after a hotsync.

Is there an alternative provider which has something remebling support for
thier product?

Thanks

Skip

Archived from groups: comp.sys.palmtops.pilot (More info?)

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Hi Skip,

I can strongly recommend BackupMan. I have been using it for years
with no problem. I had one question a few months ago when I upgraded
to a Tungsten|T3 and they answered quickly (within 2 days), and were
spot on with their answer.

Ciao . . . C.Joseph

That which a man buys too cheaply . . .
~ He esteems too lightly



s wrote:

| Purchased backup buddy but the registration key does nothing and
| program expires in 5 days.
|
| Backup buddy technical support is a joke!
|
| They reply with a form letter, oblivious to the problem.
|
| They simply send instructions for installing the key, which we have
| done, but the product isn't registered on the handheld after a
| hotsync.
|
| Is there an alternative provider which has something remebling
| support for thier product?
|
| Thanks
|
| Skip
|
|
-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.2.2 (MingW32)

iD8DBQFBZWUv6bFq6mlbLOwRAqVDAKDA5bNLSgQ5xz7/NezaLoPni8EORwCfXNZ1
SEdzu59mFIV1F81mt1Xmp60=
=T25i
-----END PGP SIGNATURE-----

Archived from groups: comp.sys.palmtops.pilot (More info?)

C.Joseph Drayton wrote:

> I can strongly recommend BackupMan. I have been using it for years
> with no problem. I had one question a few months ago when I upgraded
> to a Tungsten|T3 and they answered quickly (within 2 days), and were
> spot on with their answer.

Seconded. I use BackupMan and it's the *only* backup utility that's worked for
me "in the field" - i.e. successfully restored my Palm from a SD card backup
after a hard reset when away from the PC.

Glenn.

Archived from groups: comp.sys.palmtops.pilot (More info?)

# Glenn Proctor
> C.Joseph Drayton wrote:
>
> > I can strongly recommend BackupMan. I have been using it for years
> > with no problem. I had one question a few months ago when I upgraded
> > to a Tungsten|T3 and they answered quickly (within 2 days), and were
> > spot on with their answer.
>
> Seconded. I use BackupMan and it's the *only* backup utility that's worked for
> me "in the field" - i.e. successfully restored my Palm from a SD card backup
> after a hard reset when away from the PC.
>
> Glenn.
>

I bought BackupMan on the strength of the group's recommendations. I've
yet to have to restore from it, but it certainly seems like a tidy
package. Fingers crossed it works when it comes to the crunch!

--
Toby

Archived from groups: comp.sys.palmtops.pilot (More info?)

On Thu, 07 Oct 2004 09:47:59 -0600, "C.Joseph Drayton"
<kalek1@mindspring.com> wrote:

>-----BEGIN PGP SIGNED MESSAGE-----
>Hash: SHA1
>
>Hi Skip,
>
>I can strongly recommend BackupMan. I have been using it for years
>with no problem. I had one question a few months ago when I upgraded
>to a Tungsten|T3 and they answered quickly (within 2 days), and were
>spot on with their answer.
>
>Ciao . . . C.Joseph

I'll second that on BackupMan. Great product!

Archived from groups: comp.sys.palmtops.pilot (More info?)

On Thu, 7 Oct 2004 17:04:19 +0100, Toby Newman <google@asktoby.com>
wrote:

># Glenn Proctor
>> C.Joseph Drayton wrote:
>>
>> > I can strongly recommend BackupMan. I have been using it for years
>> > with no problem. I had one question a few months ago when I upgraded
>> > to a Tungsten|T3 and they answered quickly (within 2 days), and were
>> > spot on with their answer.
>>
>> Seconded. I use BackupMan and it's the *only* backup utility that's worked for
>> me "in the field" - i.e. successfully restored my Palm from a SD card backup
>> after a hard reset when away from the PC.
>>
>> Glenn.
>>
>
>I bought BackupMan on the strength of the group's recommendations. I've
>yet to have to restore from it, but it certainly seems like a tidy
>package. Fingers crossed it works when it comes to the crunch!

You really should test it out. That's the only way you will know for
sure. To give you an example, I backup, hard reset and restore to a
Sony Clie SJ30 about once a week Strange...I know...but I go back and
forth between and Visor Pro and the Sony regularly. I can estimate
that I have probably restored at least 20 times with BackupMan and
have always had perfect restores. So, I would suggest "taking the
plunge" where you have a good backup on your PC and then you can feel
confident that it will "save" you when you least expect it <g>

Archived from groups: comp.sys.palmtops.pilot (More info?)

I have both I like card backup to backup onto the sd card
http://www.palmgear.com/index.cfm? [...] odID=14328
I only use backup buddy for pc backing up.

--
Knight-Toolworks & Custom Planes
Custom made wooden planes at reasonable prices
See http://www.knight-toolworks.com For prices and ordering instructions.

Archived from groups: comp.sys.palmtops.pilot (More info?)

"s" <s@s.com> wrote:
>Purchased backup buddy but the registration key does nothing and program
>expires in 5 days.

Sometimes there's some confusion between your order or confirmation
number and your registration key, or you've given them the wrong User
ID (spelling, punctuation, capitals, spaces, all are critical). Just
a couple of thoughts...

>Is there an alternative provider which has something remebling support for
>thier product?

I've been real happy with BackupMan.

Archived from groups: comp.sys.palmtops.pilot (More info?)

Hi

I just bought a new Palm Tungsten E, to replace my Palm V

I didn't have a backup other than what goes to the desktop when you
hotsynch.

I made a good backup of this (c:\program files\palm) just in case...
Then I did the hotsync with the new unit.

I then installed the softwares I was running on the old one (Expense Plus,
SDS Time, Metro, TealLock) which all have settings and databases to go with
them. For many of those apps, I upgraded to a newer version so that color
and Palm OS 5 would be supported, so I had to reinstall these apps anyway.
After that, every application worked fine. I didn't loose any single piece
of information. Even my encrypted memos are ok.

So the question is: how useful is a backup tool?
It just saves one from reinstalling software (which takes only a few
minutes). And I could not avoid that anyway since I needed an upgrade of
most of those apps to support color.

Is the investment really worth it? Not unless you run out of batteries every
second week, as far as I can see.
To restore in case of a big problem (losst or broken Palm) nothing prevents
you from doing an Hotsynch and get everything back.

Just my 2 cents, and comments are welcome
BTW I was thinking of buying a backup app if this would have failed but
no...

--
Syltrem

OpenVMS 7.3-1 + Oracle 8.1.7.4
http://pages.infinit.net/syltrem (OpenVMS related web site, en français)
---zulu is not in my email address---
"krewl" <krewl@invalid.com> a écrit dans le message de
news:6bqam05jeskop0nf4nta1ekb2j528uj5gd@4ax.com...
> On Thu, 7 Oct 2004 17:04:19 +0100, Toby Newman <google@asktoby.com>
> wrote:
>
> ># Glenn Proctor
> >> C.Joseph Drayton wrote:
> >>
> >> > I can strongly recommend BackupMan. I have been using it for years
> >> > with no problem. I had one question a few months ago when I upgraded
> >> > to a Tungsten|T3 and they answered quickly (within 2 days), and were
> >> > spot on with their answer.
> >>
> >> Seconded. I use BackupMan and it's the *only* backup utility that's
worked for
> >> me "in the field" - i.e. successfully restored my Palm from a SD card
backup
> >> after a hard reset when away from the PC.
> >>
> >> Glenn.
> >>
> >
> >I bought BackupMan on the strength of the group's recommendations. I've
> >yet to have to restore from it, but it certainly seems like a tidy
> >package. Fingers crossed it works when it comes to the crunch!
>
> You really should test it out. That's the only way you will know for
> sure. To give you an example, I backup, hard reset and restore to a
> Sony Clie SJ30 about once a week Strange...I know...but I go back and
> forth between and Visor Pro and the Sony regularly. I can estimate
> that I have probably restored at least 20 times with BackupMan and
> have always had perfect restores. So, I would suggest "taking the
> plunge" where you have a good backup on your PC and then you can feel
> confident that it will "save" you when you least expect it <g>

Archived from groups: comp.sys.palmtops.pilot (More info?)

"Syltrem" <syltremzulu@videotron.ca> wrote in message
news:swe9d.3213$KF.25831@tor-nn1.netcom.ca...
> Hi
>
> I just bought a new Palm Tungsten E, to replace my Palm V
>
> I didn't have a backup other than what goes to the desktop when you
> hotsynch.
>
> I made a good backup of this (c:\program files\palm) just in case...
> Then I did the hotsync with the new unit.
>
> I then installed the softwares I was running on the old one (Expense Plus,
> SDS Time, Metro, TealLock) which all have settings and databases to go
> with
> them. For many of those apps, I upgraded to a newer version so that color
> and Palm OS 5 would be supported, so I had to reinstall these apps anyway.
> After that, every application worked fine. I didn't loose any single piece
> of information. Even my encrypted memos are ok.
>
> So the question is: how useful is a backup tool?
> It just saves one from reinstalling software (which takes only a few
> minutes). And I could not avoid that anyway since I needed an upgrade of
> most of those apps to support color.
>
> Is the investment really worth it? Not unless you run out of batteries
> every
> second week, as far as I can see.
> To restore in case of a big problem (losst or broken Palm) nothing
> prevents
> you from doing an Hotsynch and get everything back.
>
> Just my 2 cents, and comments are welcome
> BTW I was thinking of buying a backup app if this would have failed but
> no...


Depends how often you get to a PC (or mac). I have BB auto backup to the SD
card every now and again so in the event of a problem (which I had last
week, T3 battery was completely drained accidentally) I got everything back
without needing to go to a PC, just had to recharge,and also I think my PC
backup was a few days old at that point. Not nearly as necessary (if at
all?) with T5 type memory though.

--
Tumbleweed

email replies not necessary but to contact use;
tumbleweednews at hotmail dot com

Archived from groups: comp.sys.palmtops.pilot (More info?)

"C.Joseph Drayton" <kalek1@mindspring.com> wrote in message
news:2sl6pfF1fqpboU1@uni-berlin.de...
> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>
> Hi Skip,
>
> I can strongly recommend BackupMan. I have been using it for years
> with no problem. I had one question a few months ago when I upgraded
> to a Tungsten|T3 and they answered quickly (within 2 days), and were
> spot on with their answer.

I second the BackupMan recommendation. They've restored everything on my
Zire 71 from a hard reset including registration numbers and preference
settings.
Ruby

Archived from groups: comp.sys.palmtops.pilot (More info?)

On Thu, 7 Oct 2004 12:54:36 -0400, "Syltrem"
<syltremzulu@videotron.ca> wrote:

>Hi
>
>I just bought a new Palm Tungsten E, to replace my Palm V
>
>I didn't have a backup other than what goes to the desktop when you
>hotsynch.
>
>I made a good backup of this (c:\program files\palm) just in case...
>Then I did the hotsync with the new unit.
>
>I then installed the softwares I was running on the old one (Expense Plus,
>SDS Time, Metro, TealLock) which all have settings and databases to go with
>them. For many of those apps, I upgraded to a newer version so that color
>and Palm OS 5 would be supported, so I had to reinstall these apps anyway.
>After that, every application worked fine. I didn't loose any single piece
>of information. Even my encrypted memos are ok.
>
>So the question is: how useful is a backup tool?

Incredibly useful IMHO. How often do you take your Desktop machine
with you when you are out on the road or visiting friends? If the
backup is just on that machine, kinda ties you to it...right? Backup
to a memory card and you don't have to worry about getting back to
your desktop machine in the event you have to do a hard reset and
restore. I learned that lesson a long time ago when I was gone from
home a couple of days. Had a Samsung Smartphone and it crashed
requiring a hard reset right when I needed it most. This was an early
model and had no card backup. Lost my address book and everything. Got
rid of the phone and can't imagine not having a card backup now.

>It just saves one from reinstalling software (which takes only a few
>minutes). And I could not avoid that anyway since I needed an upgrade of
>most of those apps to support color.
>
>Is the investment really worth it? Not unless you run out of batteries every
>second week, as far as I can see.
>To restore in case of a big problem (losst or broken Palm) nothing prevents
>you from doing an Hotsynch and get everything back.
>
>Just my 2 cents, and comments are welcome
>BTW I was thinking of buying a backup app if this would have failed but
>no...

Archived from groups: comp.sys.palmtops.pilot (More info?)

"krewl" <krewl@invalid.com> a écrit dans le message de
news:vovam0ppohbijlkiqdk96d86vsnl3sgmbm@4ax.com...
> On Thu, 7 Oct 2004 12:54:36 -0400, "Syltrem"
> <syltremzulu@videotron.ca> wrote:
>
> >Hi
> >
> >I just bought a new Palm Tungsten E, to replace my Palm V
> >
> >I didn't have a backup other than what goes to the desktop when you
> >hotsynch.
> >
> >I made a good backup of this (c:\program files\palm) just in case...
> >Then I did the hotsync with the new unit.
> >
> >I then installed the softwares I was running on the old one (Expense
Plus,
> >SDS Time, Metro, TealLock) which all have settings and databases to go
with
> >them. For many of those apps, I upgraded to a newer version so that color
> >and Palm OS 5 would be supported, so I had to reinstall these apps
anyway.
> >After that, every application worked fine. I didn't loose any single
piece
> >of information. Even my encrypted memos are ok.
> >
> >So the question is: how useful is a backup tool?
>
> Incredibly useful IMHO. How often do you take your Desktop machine
> with you when you are out on the road or visiting friends? If the
> backup is just on that machine, kinda ties you to it...right? Backup
> to a memory card and you don't have to worry about getting back to
> your desktop machine in the event you have to do a hard reset and
> restore. I learned that lesson a long time ago when I was gone from
> home a couple of days. Had a Samsung Smartphone and it crashed
> requiring a hard reset right when I needed it most. This was an early
> model and had no card backup. Lost my address book and everything. Got
> rid of the phone and can't imagine not having a card backup now.
>

Than a card backup is a useful thing
Backup Buddy is not (if you're willing to reinstall a few apps on your
handheld in case of complete crash or hard reset) because it also requires
that you're attached to your PC and hotsynch regularly.

I do a hotsynch at the office every day, and also at home almost every day.

When in vacation, I don't usually update data in my handheld very much. But
I do consult it. I'd be in problems only if I let the battery die, or if I
drop the thing down a high bridge.

In other words, one should not keep the backup card in the handheld cover,
but the card could "save one's life" when away from home.

--
Syltrem



> >It just saves one from reinstalling software (which takes only a few
> >minutes). And I could not avoid that anyway since I needed an upgrade of
> >most of those apps to support color.
> >
> >Is the investment really worth it? Not unless you run out of batteries
every
> >second week, as far as I can see.
> >To restore in case of a big problem (losst or broken Palm) nothing
prevents
> >you from doing an Hotsynch and get everything back.
> >
> >Just my 2 cents, and comments are welcome
> >BTW I was thinking of buying a backup app if this would have failed but
> >no...
>

Archived from groups: comp.sys.palmtops.pilot (More info?)

On Thu, 7 Oct 2004 14:16:42 -0400, "Syltrem"
<syltremzulu@videotron.ca> wrote:

>"krewl" <krewl@invalid.com> a écrit dans le message de
>news:vovam0ppohbijlkiqdk96d86vsnl3sgmbm@4ax.com...
>> On Thu, 7 Oct 2004 12:54:36 -0400, "Syltrem"
>> <syltremzulu@videotron.ca> wrote:
>>
>> >Hi
>> >
>> >I just bought a new Palm Tungsten E, to replace my Palm V
>> >
>> >I didn't have a backup other than what goes to the desktop when you
>> >hotsynch.
>> >
>> >I made a good backup of this (c:\program files\palm) just in case...
>> >Then I did the hotsync with the new unit.
>> >
>> >I then installed the softwares I was running on the old one (Expense
>Plus,
>> >SDS Time, Metro, TealLock) which all have settings and databases to go
>with
>> >them. For many of those apps, I upgraded to a newer version so that color
>> >and Palm OS 5 would be supported, so I had to reinstall these apps
>anyway.
>> >After that, every application worked fine. I didn't loose any single
>piece
>> >of information. Even my encrypted memos are ok.
>> >
>> >So the question is: how useful is a backup tool?
>>
>> Incredibly useful IMHO. How often do you take your Desktop machine
>> with you when you are out on the road or visiting friends? If the
>> backup is just on that machine, kinda ties you to it...right? Backup
>> to a memory card and you don't have to worry about getting back to
>> your desktop machine in the event you have to do a hard reset and
>> restore. I learned that lesson a long time ago when I was gone from
>> home a couple of days. Had a Samsung Smartphone and it crashed
>> requiring a hard reset right when I needed it most. This was an early
>> model and had no card backup. Lost my address book and everything. Got
>> rid of the phone and can't imagine not having a card backup now.
>>
>
>Than a card backup is a useful thing
>Backup Buddy is not (if you're willing to reinstall a few apps on your
>handheld in case of complete crash or hard reset) because it also requires
>that you're attached to your PC and hotsynch regularly.
>
>I do a hotsynch at the office every day, and also at home almost every day.
>
>When in vacation, I don't usually update data in my handheld very much. But
>I do consult it. I'd be in problems only if I let the battery die, or if I
>drop the thing down a high bridge.
>
>In other words, one should not keep the backup card in the handheld cover,
>but the card could "save one's life" when away from home.

Just so you know, I was not updating anything on the Samsung when it
crashed...just decided to crash...grrr! I blame that on Samsung as I
have never had such as crashy machine as that one. But, nonetheless, I
would not feel safe without a card backup. Kind of like I'm
uncomfortable driving without a mobile phone nowadays!