How it works with boxes

every box is registered by serial number to the primary customer AND their residence. If they move and take their equipment, it goes with them. until it is returned to Comcast, then it will work ONLY for them at THAT house. If they move out of Comcast "footprint" to another market, box will not work, and must be returned. QAM won't work anymore either, because vendors, NOT comcast, require that all digital stations be encrypted (protected). Not a Comcast decision. Look at it this way, after 9/11, everything changed. First Responders get access to all those huge wavy analog signals that now are available to them, and then the change simply is to a digital, compressed format, which takes up less space. Much like changing from Records to CD's. We couldn't believe it would actually happen. But it did, and that's that. Welcome to digital.

This topic has been closed by Reynod