Archived from groups: comp.sys.palmtops.pilot,alt.linux (More info?)

Well after five back-forth emails I finally convinced Palm to write me in
plain text. I cannot believe they couldn't figure out that I don't accept
HTML-email. (Like anybody would...)

Anyway, I thought y'all would like to see my response to them regarding
Linux and Grafitti II.

- - -

Re: palmOne Support [Case ID #: 280012]

From: Kai <kai@3productions>  (3gProductions)
To: support@palmone.com
Date: Today 06:43:02 pm

On Wednesday 25 August 2004 08:22 am, you wrote:
> Dear Kai:
> Thank you for contacting palmOne™ Technical Support.  My name is Jason and
> I am responding to your inquiry regarding Linux OS compatible Palm Desktop
> software and Graffiti 2.
>
> I am extremely sorry to inform that as of now we do not have Linux OS
> compatible Palm Desktop software.

That is unfortunate. When will you have support?
>
> With regard to your inquiry regarding Graffiti2; I understand your concern
> regarding using Graffiti 2 to input 'T', 'L', and 'K' character.  I would
> like to inform you that Graffiti 2 is a ROM built application; hence we
> cannot uninstall the application and restore Graffiti 1.

That is pathetic!!! I bought the Palm (over a Windows Embedded device)
because
of my familiarity with grafitti. I was not aware and was not told in the
product literature that grafitti was no longer supported. I used to write
very fast with grafitti and am now slowed down by this awful replacement.

What will you do?


--
kai
www.gamephreakz.com || www.filesite.org || www.perfectreign.com
kai at 3gproductions dot com

"friends don't let friends use windows xp"

Archived from groups: comp.sys.palmtops.pilot (More info?)

In article <10iqg88nn2lep6f@corp.supernews.com>, filesiteguy
<abuse@127.0.0.1> wrote:

> Well after five back-forth emails I finally convinced Palm to write me in
> plain text. I cannot believe they couldn't figure out that I don't accept
> HTML-email. (Like anybody would...)
>
> Anyway, I thought y'all would like to see my response to them regarding
> Linux and Grafitti II.
>
> - - -
>
> Re: palmOne Support [Case ID #: 280012]
>
> From: Kai <kai@3productions>  (3gProductions)
> To: support@palmone.com
> Date: Today 06:43:02 pm
>
> On Wednesday 25 August 2004 08:22 am, you wrote:
> > Dear Kai:
> > Thank you for contacting palmOne™ Technical Support.  My name is
Jason and
> > I am responding to your inquiry regarding Linux OS compatible Palm Desktop
> > software and Graffiti 2.
> >
> > I am extremely sorry to inform that as of now we do not have Linux OS
> > compatible Palm Desktop software.
>
> That is unfortunate. When will you have support?
> >
> > With regard to your inquiry regarding Graffiti2; I understand your concern
> > regarding using Graffiti 2 to input ‘T’, ‘L’, and ‘K’
character.  I would
> > like to inform you that Graffiti 2 is a ROM built application; hence we
> > cannot uninstall the application and restore Graffiti 1.
>
> That is pathetic!!! I bought the Palm (over a Windows Embedded device)
> because
> of my familiarity with grafitti. I was not aware and was not told in the
> product literature that grafitti was no longer supported. I used to write
> very fast with grafitti and am now slowed down by this awful replacement.
>
> What will you do?

Kai, isn't it time you gave this up. You're not gaining any support here.

It's clear from every piece of marketing literature and every industry
review that PalmOne provides desktops for Mac and Windows. It was also
widely, very widely known that Graffiti would be dropped because of a
lawsuit by Xerox. There were tons of discussion and complaints about it.

So where does that leave you? You can ask for a Linux desktop and PalmOne
will record that as a feature request. You can install Graffitti on your
device for free. No one's stopping you.

So move on.

Archived from groups: comp.sys.palmtops.pilot (More info?)

On Thu, 26 Aug 2004 03:13:49 GMT, guy@ether.net (Guy Bannis) wrote:

>In article <10iqg88nn2lep6f@corp.supernews.com>, filesiteguy
><abuse@127.0.0.1> wrote:
>
>> Well after five back-forth emails I finally convinced Palm to write me in
>> plain text. I cannot believe they couldn't figure out that I don't accept
>> HTML-email. (Like anybody would...)
>>
>> Anyway, I thought y'all would like to see my response to them regarding
>> Linux and Grafitti II.
>>
>> - - -
>>
>> Re: palmOne Support [Case ID #: 280012]
>>
>> From: Kai <kai@3productions>  (3gProductions)
>> To: support@palmone.com
>> Date: Today 06:43:02 pm
>>
>> On Wednesday 25 August 2004 08:22 am, you wrote:
>> > Dear Kai:
>> > Thank you for contacting palmOne™ Technical Support.  My name is
>Jason and
>> > I am responding to your inquiry regarding Linux OS compatible Palm Desktop
>> > software and Graffiti 2.
>> >
>> > I am extremely sorry to inform that as of now we do not have Linux OS
>> > compatible Palm Desktop software.
>>
>> That is unfortunate. When will you have support?
>> >
>> > With regard to your inquiry regarding Graffiti2; I understand your concern
>> > regarding using Graffiti 2 to input ‘T’, ‘L’, and ‘K’
>character.  I would
>> > like to inform you that Graffiti 2 is a ROM built application; hence we
>> > cannot uninstall the application and restore Graffiti 1.
>>
>> That is pathetic!!! I bought the Palm (over a Windows Embedded device)
>> because
>> of my familiarity with grafitti. I was not aware and was not told in the
>> product literature that grafitti was no longer supported. I used to write
>> very fast with grafitti and am now slowed down by this awful replacement.
>>
>> What will you do?
>
>Kai, isn't it time you gave this up. You're not gaining any support here.
>
>It's clear from every piece of marketing literature and every industry
>review that PalmOne provides desktops for Mac and Windows. It was also
>widely, very widely known that Graffiti would be dropped because of a
>lawsuit by Xerox. There were tons of discussion and complaints about it.
>
>So where does that leave you? You can ask for a Linux desktop and PalmOne
>will record that as a feature request. You can install Graffitti on your
>device for free. No one's stopping you.
>
>So move on.

Yep. I mean, you *do* know about JPilot, the Linux desktop for Palm,
right?

http://www.jpilot.org/
--
Mike Koenecke
to e-mail, change domain to "alum.haverford.edu"

Archived from groups: comp.sys.palmtops.pilot (More info?)

On Wed, 25 Aug 2004 18:46:58 -0700, filesiteguy wrote:

> Well after five back-forth emails I finally convinced Palm to write me in
> plain text. I cannot believe they couldn't figure out that I don't accept
> HTML-email. (Like anybody would...)

I can't believe you aren't using a mail program that can automatically
present HTML messages as plain text without the embedded markup. Heck, even
Outbreak XP can do that.

> Anyway, I thought y'all would like to see my response to them regarding
> Linux and Grafitti II.

Nope. Don't care at all.

[snip]


--
Derek

Never underestimate the power of stupid people in large groups.

Archived from groups: comp.sys.palmtops.pilot (More info?)

On Thu, 26 Aug 2004 03:13:49 GMT, Guy Bannis wrote:

> In article <10iqg88nn2lep6f@corp.supernews.com>, filesiteguy
> <abuse@127.0.0.1> wrote:
>
>> Well after five back-forth emails I finally convinced Palm to write me in
>> plain text. I cannot believe they couldn't figure out that I don't accept
>> HTML-email. (Like anybody would...)
>>
>> Anyway, I thought y'all would like to see my response to them regarding
>> Linux and Grafitti II.
>>
>> - - -
>>
>> Re: palmOne Support [Case ID #: 280012]
>>
>> From: Kai <kai@3productions>  (3gProductions)
>> To: support@palmone.com
>> Date: Today 06:43:02 pm
>>
>> On Wednesday 25 August 2004 08:22 am, you wrote:
>>> Dear Kai:
>>> Thank you for contacting palmOne™ Technical Support.  My name is
> Jason and
>>> I am responding to your inquiry regarding Linux OS compatible Palm Desktop
>>> software and Graffiti 2.
>>>
>>> I am extremely sorry to inform that as of now we do not have Linux OS
>>> compatible Palm Desktop software.
>>
>> That is unfortunate. When will you have support?
>>>
>>> With regard to your inquiry regarding Graffiti2; I understand your concern
>>> regarding using Graffiti 2 to input ‘T’, ‘L’, and ‘K’
> character.  I would
>>> like to inform you that Graffiti 2 is a ROM built application; hence we
>>> cannot uninstall the application and restore Graffiti 1.
>>
>> That is pathetic!!! I bought the Palm (over a Windows Embedded device)
>> because
>> of my familiarity with grafitti. I was not aware and was not told in the
>> product literature that grafitti was no longer supported. I used to write
>> very fast with grafitti and am now slowed down by this awful replacement.
>>
>> What will you do?
>
> Kai, isn't it time you gave this up. You're not gaining any support here.
>
> It's clear from every piece of marketing literature and every industry
> review that PalmOne provides desktops for Mac and Windows. It was also
> widely, very widely known that Graffiti would be dropped because of a
> lawsuit by Xerox. There were tons of discussion and complaints about it.
>
> So where does that leave you? You can ask for a Linux desktop and PalmOne
> will record that as a feature request. You can install Graffitti on your
> device for free. No one's stopping you.
>
> So move on.

Are you suggesting that it's somehow Kai's fault that he didn't read the
packaging or product information before buying the product? What's up with
that?

--
Derek

That which does not kill me postpones the inevitable.

Archived from groups: comp.sys.palmtops.pilot (More info?)

Mike Koenecke wrote:

> On Thu, 26 Aug 2004 03:13:49 GMT, guy@ether.net (Guy Bannis) wrote:
>
>>In article <10iqg88nn2lep6f@corp.supernews.com>, filesiteguy
>><abuse@127.0.0.1> wrote:
>>
>>> Well after five back-forth emails I finally convinced Palm to write me
>>> in plain text. I cannot believe they couldn't figure out that I don't
>>> accept HTML-email. (Like anybody would...)
>>>
>>> Anyway, I thought y'all would like to see my response to them regarding
>>> Linux and Grafitti II.
>>>
>>> - - -
>>>
>>> Re: palmOne Support [Case ID #: 280012]
>>>
>>> From: Kai <kai@3productions>  (3gProductions)
>>> To: support@palmone.com
>>> Date: Today 06:43:02 pm
>>>
>>> On Wednesday 25 August 2004 08:22 am, you wrote:
>>> > Dear Kai:
>>> > Thank you for contacting palmOne™ Technical Support.  My name is
>>Jason and
>>> > I am responding to your inquiry regarding Linux OS compatible Palm
>>> > Desktop software and Graffiti 2.
>>> >
>>> > I am extremely sorry to inform that as of now we do not have Linux OS
>>> > compatible Palm Desktop software.
>>>
>>> That is unfortunate. When will you have support?
>>> >
>>> > With regard to your inquiry regarding Graffiti2; I understand your
>>> > concern regarding using Graffiti 2 to input ‘T’, ‘L’, and
>>> > ‘K’
>>character.  I would
>>> > like to inform you that Graffiti 2 is a ROM built application; hence
>>> > we cannot uninstall the application and restore Graffiti 1.
>>>
>>> That is pathetic!!! I bought the Palm (over a Windows Embedded device)
>>> because
>>> of my familiarity with grafitti. I was not aware and was not told in the
>>> product literature that grafitti was no longer supported. I used to
>>> write very fast with grafitti and am now slowed down by this awful
>>> replacement.
>>>
>>> What will you do?
>>
>>Kai, isn't it time you gave this up. You're not gaining any support here.
>>
>>It's clear from every piece of marketing literature and every industry
>>review that PalmOne provides desktops for Mac and Windows. It was also
>>widely, very widely known that Graffiti would be dropped because of a
>>lawsuit by Xerox. There were tons of discussion and complaints about it.
>>
>>So where does that leave you? You can ask for a Linux desktop and PalmOne
>>will record that as a feature request. You can install Graffitti on your
>>device for free. No one's stopping you.
>>
>>So move on.
>
> Yep. I mean, you *do* know about JPilot, the Linux desktop for Palm,
> right?
>

and kpilot... and gnomepilot ...

> http://www.jpilot.org/
> --
> Mike Koenecke
> to e-mail, change domain to "alum.haverford.edu"

Archived from groups: comp.sys.palmtops.pilot (More info?)

In article <1qx4olxliqjaa.dlg@gwinn.us>, Derek
<URL:mailto:news@gwinn.us> wrote:


> I can't believe you aren't using a mail program that can automatically
> present HTML messages as plain text without the embedded markup. Heck, even
> Outbreak XP can do that.

That's irrelevant. They should not be sending web pages masquerading as
email anyway. I costs three times as much to receive it and is a security
risk.

--
AJL Electronics (G6FGO) Ltd : Satellite and TV aerial systems
http://www.classicmicrocars.co.uk : http://www.ajlelectronics.co.uk

** Would you like to learn to post effectively? **
** http://www.allmyfaqs.com/faq.pl?How_to_post **

Archived from groups: comp.sys.palmtops.pilot (More info?)

Andy Luckman (AJL Electronics) rose quietly and spake the following:

> In article <1qx4olxliqjaa.dlg@gwinn.us>, Derek
> <URL:mailto:news@gwinn.us> wrote:
>
>
>> I can't believe you aren't using a mail program that can automatically
>> present HTML messages as plain text without the embedded markup. Heck, even
>> Outbreak XP can do that.
>
> That's irrelevant. They should not be sending web pages masquerading as
> email anyway. I costs three times as much to receive it and is a security
> risk.

It's not irrelevant. It's realistic.

I share the OP's distaste for HTML e-mail, as do probably the majority of
us here in this newsgruop. But in the "real world," we're in the minority
who actually care. No, it shouldn't be that way, but that's the way it is.

The rest of the world doesn't care that we don't like HTML mail. They're
going to send it because most people think it looks "cool" and because it
gets people's attentions.

I used to protest it vigorously. All it did was make more work for me.
Nobody who was sending the messages cared.

--
Derek

It hurts to admit when you make mistakes.
But when they're big enough, the pain only lasts a second.

Archived from groups: comp.sys.palmtops.pilot (More info?)

Derek <news@gwinn.us> wrote:
>
> The rest of the world doesn't care that we don't like HTML mail.
> They're going to send it because most people think it looks "cool"
> and because it gets people's attentions.

On the mail servers I administer, it gets the attention of the spam filter,
which immediately assigns HTML email an 80% spam probability, before
adjusting for other factors. That's far from an uncommon set-up.

Regards,
--
*Art

Archived from groups: comp.sys.palmtops.pilot (More info?)

Arthur Hagen rose quietly and spake the following:

> Derek <news@gwinn.us> wrote:
>>
>> The rest of the world doesn't care that we don't like HTML mail.
>> They're going to send it because most people think it looks "cool"
>> and because it gets people's attentions.
>
> On the mail servers I administer, it gets the attention of the spam filter,
> which immediately assigns HTML email an 80% spam probability, before
> adjusting for other factors. That's far from an uncommon set-up.

No doubt. Unfortunately, that's because 90 percent of the HTML email is
actually spam.

--
Derek

If you can't learn to do something well, learn to enjoy doing it poorly.

Archived from groups: comp.sys.palmtops.pilot,alt.linux (More info?)

On Wed, 25 Aug 2004 18:46:58 -0700, filesiteguy <abuse@127.0.0.1>
wrote:

>Well after five back-forth emails I finally convinced Palm to write me in
>plain text. I cannot believe they couldn't figure out that I don't accept
>HTML-email. (Like anybody would...)

Maybe you could use one of those pipe text utilities that strip out
the HTML markup...? I agree it's a pain, but it would work. If you
can't find anything, surely you could roll your own with awk/perl?

Me, I just read the text among the HTML markup, but again I don't
enjoy doing so. Or I use Total Commander (www.ghisler.com) (for
Microsoft Windows, no Linux version yet - but similar to Midnight
Commander) comes with Lister, which strips out the HTML while
viewing...

>Anyway, I thought y'all would like to see my response to them regarding
>Linux and Grafitti II.

Interesting. Please see my remarks below...

>- - -
>
>Re: palmOne Support [Case ID #: 280012]
>
>From: Kai <kai@3productions>  (3gProductions)
>To: support@palmone.com
>Date: Today 06:43:02 pm
>
>On Wednesday 25 August 2004 08:22 am, you wrote:
>> Dear Kai:
>> Thank you for contacting palmOne™ Technical Support.  My name is Jason and
>> I am responding to your inquiry regarding Linux OS compatible Palm Desktop
>> software and Graffiti 2.
>>
>> I am extremely sorry to inform that as of now we do not have Linux OS
>> compatible Palm Desktop software.
>
>That is unfortunate. When will you have support?

There is already software available for use with Linux and Palm - it
may not be /officially/ supported, I don't know. But I've heard that
it works well enough without that official support.

>> With regard to your inquiry regarding Graffiti2; I understand your concern
>> regarding using Graffiti 2 to input ‘T’, ‘L’, and ‘K’ character.  I would
>> like to inform you that Graffiti 2 is a ROM built application; hence we
>> cannot uninstall the application and restore Graffiti 1.
>
>That is pathetic!!! I bought the Palm (over a Windows Embedded device)
>because
>of my familiarity with grafitti. I was not aware and was not told in the
>product literature that grafitti was no longer supported. I used to write
>very fast with grafitti and am now slowed down by this awful replacement.

Maybe
http://channels.lockergnome.com/wi [...] fiti.phtml
will help then.

What specifically made you decide to crosspost to alt.linux?

Hope this helps!
_______________________
Michael B. Johnson

Archived from groups: comp.sys.palmtops.pilot,alt.linux (More info?)

In article <ck4vi05f0b2i8m8oog95afblffoscdp0er@4ax.com>,
mjohnson@veribox.net wrote:

> On Wed, 25 Aug 2004 18:46:58 -0700, filesiteguy <abuse@127.0.0.1>
> wrote:
>
> >Well after five back-forth emails I finally convinced Palm to write me in
> >plain text. I cannot believe they couldn't figure out that I don't accept
> >HTML-email. (Like anybody would...)
>
> Maybe you could use one of those pipe text utilities that strip out
> the HTML markup...? I agree it's a pain, but it would work. If you
> can't find anything, surely you could roll your own with awk/perl?

Easier yet: open the mail in your browser.

Archived from groups: comp.sys.palmtops.pilot (More info?)

In article <ant271007868dVpW@office.ajlelectronics.co.uk>,
"Andy Luckman (AJL Electronics)" <me8@privacy.net> wrote:

> In article <1qx4olxliqjaa.dlg@gwinn.us>, Derek
> <URL:mailto:news@gwinn.us> wrote:
>
>
> > I can't believe you aren't using a mail program that can automatically
> > present HTML messages as plain text without the embedded markup. Heck, even
> > Outbreak XP can do that.
>
> That's irrelevant. They should not be sending web pages masquerading as
> email anyway. I costs three times as much to receive it and is a security
> risk.

I am a board member of Computer Professionals for Social Responsibility.
A few years ago, a fellow board member's email was always html. My
Eudora mail program was set to interpret it, so I did not realize he was
sending me html until one of his emails appeared with the type in a
bizarre color. When I asked him to knock it off, he discovered that he
had no control over this. I found out later that AOL version 6
unconditionally produced html. They must have thought better of it in
their next version, because it became then a user option.

I often bitch to well-meaning environmental organizations that love to
punctuate every paragraph with a pretty picture. I try to explain to
them that it is a minor annoyance to me, with my DSL access and must be
painful to people with a dial-up. It usually falls on deaf ears. A few
do have a subscription preference to receive text, but most of them
don't.

Herb

--
To send me email, replace deadspam.com by acm.org

Archived from groups: comp.sys.palmtops.pilot (More info?)

Herbert Kanner <kanner@deadspam.com> wrote:
>
> I often bitch to well-meaning environmental organizations that love to
> punctuate every paragraph with a pretty picture. I try to explain to
> them that it is a minor annoyance to me, with my DSL access and must
> be painful to people with a dial-up. It usually falls on deaf ears.
> A few do have a subscription preference to receive text, but most of
> them don't.

What astonishes me is when people attach clip-art from the standard
Microsoft clip-art libraries. And then send the email out to hundreds of
recepients. Without sending a test email to themselves first. Without
realising that each of the tiny clips they used actually is 500k-1MB in size
whether scaled down or not. And finally, complaining to the poor mail
server people when the email system breaks down or it takes hours for all
the gigabytes of email to be delivered.

It's sad when you have to blacklist email from the office of the CEO or CTO
because you can't afford to miss other important mail.

Regards,
--
*Art

Archived from groups: comp.sys.palmtops.pilot,alt.linux (More info?)

In article <guy-2708041609000001@192.168.1.103>, Guy Bannis
<URL:mailto:guy@ether.net> wrote:

>
> Easier yet: open the mail in your browser.

I trust you say that tongue in cheek? Or do you not really understand why
that is such a dangerous idea?


--
AJL Electronics (G6FGO) Ltd : Satellite and TV aerial systems
http://www.classicmicrocars.co.uk : http://www.ajlelectronics.co.uk

Archived from groups: comp.sys.palmtops.pilot,alt.linux (More info?)

Andy Luckman (AJL Electronics) wrote:

> In article <guy-2708041609000001@192.168.1.103>, Guy Bannis
> <URL:mailto:guy@ether.net> wrote:
>
>>
>> Easier yet: open the mail in your browser.
>
> I trust you say that tongue in cheek? Or do you not really understand why
> that is such a dangerous idea?
>
>
Call me stupid but what's so dangerous about opening suspicious mail on a
unix system as a user ?

Archived from groups: comp.sys.palmtops.pilot (More info?)

In article <sGYXc.228171$HV5.11791472@phobos.telenet-ops.be>, webhead
<URL:mailto:webhead@pandora.be> wrote:

> Call me stupid but what's so dangerous about opening suspicious mail on a
> unix system as a user ?

I have no idea. I was under the impression that the OP meant under a
BillyGoat OS.

--
AJL Electronics (G6FGO) Ltd : Satellite and TV aerial systems
http://www.classicmicrocars.co.uk : http://www.ajlelectronics.co.uk