Archived from groups: alt.cellular.nokia (More info?)

When will we ever see the CR-27 holder in the UK?

It's an absolute farce now. I have had my 6680 since May and still can't
use it in my car. And when I get it, there's a chance I may have to replace
my car kit to the CK-7W as not even Nokia could confirm whether or not the
CR-27 would connect to my CARK-126 - they said I would have to try and see
and if not replace the kit! Very helpful!

Get your act together Nokia - this is NOT good enough!

Archived from groups: alt.cellular.nokia (More info?)

"K" <@.> wrote in message
news:42ce7c5d$0$2866$ed2e19e4@ptn-nntp-reader04.plus.net...
> When will we ever see the CR-27 holder in the UK?
>
> It's an absolute farce now. I have had my 6680 since May and still can't
> use it in my car. And when I get it, there's a chance I may have to
replace
> my car kit to the CK-7W as not even Nokia could confirm whether or not the
> CR-27 would connect to my CARK-126 - they said I would have to try and see
> and if not replace the kit! Very helpful!
>
> Get your act together Nokia - this is NOT good enough!
>
K,
One thing that you might want to check, once you have connected your 6680 to
a car kit.
Go to Settings-Enhancement-Handsfree and check to see if there is a "Lights"
setting.
When you use the phone in the car kit, you would want the keypad/display
lights to stay on - you do this in the above setting by changing from
"auomatic" to "on".
When I was trying out a 6680 @ CeBit in March, this was not an option!
I wouldn't want the phone in a car kit holder without it having permanent
illumination!

John.

Archived from groups: alt.cellular.nokia (More info?)

Hi Johnny,

Seems there are quite a few folks that are not happy with the way Nokia
has launched a new phone without essential supporting accessories...

Like you, I have the Cark-126 and wish to use my 6680 with it. After
extensive searching and phone calls to online suppliers etc I finally
got a response by email from nokia advising that the Cark-126 is not
compatible with the 6680 and I would have to purchase an upgrade kit.

Check this out...

Called my local Nokia service centre who assure me that if I buy the
CR-27 cradle (approx £30) replace the existing cable and plug in my
existing 126 leads that it WILL work. There are those that say if you
unplug your 126 and plug in to your 6680 directly that all it will do
is show the little 'car icon' and will charge the phone but you can't
phone out. Tried this and its true - however, the Service Centre
explained that the cradle has electronics/software in it that allows
all pins to function (hence the pop port technology)- the problem is of
course that as my 6680 doesn't fit the cradle, I can't get contact to
all of the pins - theres only 3 on the connecting lead. Was also told
that the Cark-126 was the first to use the 'pop port' so naturally it
will work with the cradle. This advice, if correct, contradicts Nokia -
I have sent a stinker of a reply to Nokia explaining what the Service
centre had advised and have asked them to explain who is correct!

If what the Service Centre has told me is true then Nokia could have
made me go out and unecessarily spend £300+ for a new kit (CK-7W /
CR-27 + installation fee) when all I needed to spend was £30 for the
cradle.

I am fuming over this and have asked for the name and address of a
Senior Nokia Customer Services manager (or above) so that I can vent my
spleen and insist on an explanation. I also asked in my email that they
try and do something to provide more info to individuals like you and
me who have the 126 to advise that (if true) all you need to buy is a
new damned cradle!

Don't know if this will help you but I am going to go ahead and order
the CR-27 from mobilefun.co.uk (on back order) and give it a go on my
126. If it works then watch this space for my letter to Nokia!!

Cheers,

Johnny Turbo wrote:
> "K" <@.> wrote in message
> news:42ce7c5d$0$2866$ed2e19e4@ptn-nntp-reader04.plus.net...
> > When will we ever see the CR-27 holder in the UK?
> >
> > It's an absolute farce now. I have had my 6680 since May and still can't
> > use it in my car. And when I get it, there's a chance I may have to
> replace
> > my car kit to the CK-7W as not even Nokia could confirm whether or not the
> > CR-27 would connect to my CARK-126 - they said I would have to try and see
> > and if not replace the kit! Very helpful!
> >
> > Get your act together Nokia - this is NOT good enough!
> >
> K,
> One thing that you might want to check, once you have connected your 6680 to
> a car kit.
> Go to Settings-Enhancement-Handsfree and check to see if there is a "Lights"
> setting.
> When you use the phone in the car kit, you would want the keypad/display
> lights to stay on - you do this in the above setting by changing from
> "auomatic" to "on".
> When I was trying out a 6680 @ CeBit in March, this was not an option!
> I wouldn't want the phone in a car kit holder without it having permanent
> illumination!
>
> John.

Archived from groups: alt.cellular.nokia (More info?)

Oops - sorry folks the original following is confusing .... meant to
say ... (approx £30) replace the existing 'cradle'..............

(not 'cable' as typed)

Called my local Nokia service centre who assure me that if
I buy the
CR-27 cradle (approx £30) replace the existing cable and
plug in my
existing 126 leads that it WILL work.

Hope that clears up any confusion - cheers

Archived from groups: alt.cellular.nokia (More info?)

MDR wrote:
> Oops - sorry folks the original following is confusing .... meant to
> say ... (approx £30) replace the existing 'cradle'..............
>
> (not 'cable' as typed)
>
> Called my local Nokia service centre who assure me that if
> I buy the
> CR-27 cradle (approx £30) replace the existing cable and
> plug in my
> existing 126 leads that it WILL work.
>
> Hope that clears up any confusion - cheers
>

Big question is - when is the CR-27 going to be available in the UK?

Iain

Archived from groups: alt.cellular.nokia (More info?)

I do not know how they operate in England, but my experience purchasing
from abroad (Italy) showed they are not deserving any confidence.
Firstly, they (two times!) accepted online payment with my Credit Card,

and then wrote me in the Acknowledgement of the order they require
instead a Bank transfer (so they saved commissions to my expenses!)
Then, following t omy transferring them money in excess, instead of
returning me the remaining sum as they promised on the phone (10 GBP
over a 50 GBP purchase) they changed the price of the goods in the
Invoice, making it 10 GBP higher, so that the excess money disappeared
in their pockets. They cannot be trusted, therefore!