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Tom's Guide > Forum > Wireless Networking > Range & Connectivity > [Solved] Windows 7 problems with wireless adapter or access point

[Solved] Windows 7 problems with wireless adapter or access point

Forum Wireless Networking : Range & Connectivity [Solved] Windows 7 problems with wireless adapter or access point

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mewsingcat   01-24-2012 at 04:02:26 PM

Hello,
New windows 7 laptops ( late 2011 ) dont want to connect to an established wireless network using WPA 2 PSK ( Netgear router on a Virgin cable modem )including one wired ethernet connection to the router on my Acer desktop and 4 wireless connections - 2 laptops and a netbook running windows 7 and a laptop on XP sp2 . 4 machines have McAfee 2011 installed and 2 use Norton 2012 . Everything worked until latest Windows 7 Laptop arrived. Its been checked out and has everything working. Router has latest firmware installed.

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Realbeast   01-24-2012 at 04:38:29 PM

Does the network show up if you left click the wireless network symbol in the system tray (lower right of screen)?

If not, is the wireless card of the laptop turned on (either a switch or FN + an F key, which depends on your model laptop)?

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mewsingcat   01-31-2012 at 12:29:47 PM

Realbeast wrote :

Does the network show up if you left click the wireless network symbol in the system tray (lower right of screen)?

If not, is the wireless card of the laptop turned on (either a switch or FN + an F key, which depends on your model laptop)?



yes the Network is visible in the tray bottom right
and yes the network card is switched on !
it runs the connecting bar / dots then says its cannot connect to my network and refers me thru a process which leads no where & round in a circle !!!!
Now the first laptop( W7) to exhibit the problem seems ok ( i reset the modem ) and the newest one is playing up instead....
while i have solved the issue here temporarily at home my daughters(W7) laptop at university digs is doing the same thing at her student address.

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Realbeast   01-31-2012 at 03:54:58 PM

Sounds like a security related issue. Do you have MAC address protection on in the router? If so turn in off or enter all the MAC addresses. What encryption scheme is your router using -- AES or TKIP? Try changing that and using a fresh passphrase in the router and on the laptops.

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mewsingcat   02-01-2012 at 11:05:17 AM

yes i am using MAC address protection but all the macs are registered on the router control panel ! ok can wipe and re-add I suppose and change passphrase- will try that ...............

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mewsingcat   02-08-2012 at 11:31:04 AM

i reset the modem and its working again .............................intermittent problem a bit of mystery !

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Realbeast   02-08-2012 at 11:42:47 PM
Best answer

Yes, as you deduced you should clear the old MAC addresses and change your security passphrase, router id and router password. Should be fixed now.

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