STOP:c000021a Fatal system error.Help!
Forum Windows XP : General Discussion STOP:c000021a Fatal system error.Help!
Ok.I have a PC thats quite old...he was very very infected with spywares and other stuff...than i bought a laptop and i dumped my old pc...but now i want to get it fixed(not with te viruses i cleaned it all) so here is my problem:
I figured out i didnt have any antivirus so i downloaded nod32...Everthing vas normal until popup windows came with message to reboot...I restarted my PC , everything was going fine,and when the system finished loading the monitor just blanked(like i turned it of),did that twice and this error appears:
STOP:c000021a {Fatal System Error}
The Windows Logon Process system terminated unexpectedly with a status of 0xc0000005 (0x00000000 0x00000000)
The system has been shut down.
Please help i tried to run it in safe mode ,but i wont work,I tried Recent settings that worked ,but that didnt help my neither...
Please help because i just got my PC in shape ,and know i cant turn it on,please help!
btw sry about my bad english
| eldar1123 wrote : Ok.I have a PC thats quite old...he was very very infected with spywares and other stuff...than i bought a laptop and i dumped my old pc...but now i want to get it fixed(not with te viruses i cleaned it all) so here is my problem:
|
Here is what MS says !
http://support.microsoft.com/defau [...] -us;156669
Reply to ksiemb
Hi ksiemb,thanks aobut this link,but i cant acces my PC when the user screen supose to start this error happends!
| eldar1123 wrote : Hi ksiemb,thanks aobut this link,but i cant acces my PC when the user screen supose to start this error happends! |
You are on a different computer now....Click on the link !
Reply to ksiemb
| ksiemb wrote : You are on a different computer now....Click on the link ! |
I dont understand you...how am I supose to do this steps on that link when i cant acces my system
| eldar1123 wrote : I dont understand you...how am I supose to do this steps on that link when i cant acces my system |
Boot from your Win CD, rescue CD ?
Personally, I would save what files you can, format & Reinstall the OS.
If your computer was as infected, as you say it was, that is the best solution.
Reply to ksiemb
| ksiemb wrote : Boot from your Win CD, rescue CD ?
|
Yes Im starting to think that is the best solution
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